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2,057 Reviews of MINI of Ramsey - Service Center
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August 06, 2018
Service Appointment Service done in expected time frame. Disappointed that loaner cars are not available anymore (when scheduling an appointment online). Charging 0.5 wor Service done in expected time frame. Disappointed that loaner cars are not available anymore (when scheduling an appointment online). Charging 0.5 work hours for replacing an engine filter and another half hour for a cabin filter seems excessive. Takes altogether no more than 15 min. More
by Osterhuhn
Verified CustomerEmployees Worked With
Jospeh Frasco
August 06, 2018
Courteous, kind, knowledgeable, and on time I think the title says it all. Mini of Ramsey is great, its even a great experience just to bring your car in to have it washed. It becomes like one b I think the title says it all. Mini of Ramsey is great, its even a great experience just to bring your car in to have it washed. It becomes like one big family More
by DDHIRSCH
Employees Worked With
Dan Vieldhouse
August 06, 2018
leant me loaner car thanks for the loaner car. very nice working with Max. labor is so expensive!! but I do trust mini cooper to fix my car so that's why I brought i thanks for the loaner car. very nice working with Max. labor is so expensive!! but I do trust mini cooper to fix my car so that's why I brought it to you More
by ESTIJANE
Employees Worked With
Max Landau
August 03, 2018
Labor is very Expensive - Very helpful staff Key fob got stuck and car would not start. Tow truck came and jump started, I then drove it to the dealership (Tuesday night). They were too busy to Key fob got stuck and car would not start. Tow truck came and jump started, I then drove it to the dealership (Tuesday night). They were too busy to look at it on Wednesday. Got a call on Thursday to explain it needed a new start/stop switch and a new battery. Told them to go ahead - got a call short time later saying it was ready. Labor was $500 which to seems outlandishly expensive. Joe was kind enough to give me 10% off but still crazy expensive on the labor side. More
by TWEINKAUF
Employees Worked With
Jospeh Frasco
August 03, 2018
No upsell whatsoever. Very accommodating. I was shuttled to work and was offered the services that were absolutely necessary. I would definitely go back in the future. Than Very accommodating. I was shuttled to work and was offered the services that were absolutely necessary. I would definitely go back in the future. Thank you Max! More
by jolad
Employees Worked With
Max Landau
August 03, 2018
Great people It was a busy week for mini, but when they got my car in it was out fast. Very friendly service and they kept me updated whenever I called. Thanks It was a busy week for mini, but when they got my car in it was out fast. Very friendly service and they kept me updated whenever I called. Thanks More
by Prafferty97
Employees Worked With
Jospeh Frasco
August 03, 2018
Service. Outstanding service by the person that was in charge of my car he was highly knowledgeable and reliable I was treated with respect by him the probl Outstanding service by the person that was in charge of my car he was highly knowledgeable and reliable I was treated with respect by him the problem on my car was solved in a professional manner also my car was washed Thank you very much More
by FELIXCASTILLO3068
Employees Worked With
Nick Falvo
August 02, 2018
Bill error. I had to pay more for agreed price I was given a price for repair. Having to come back the next day I was told there was a billing error and I had to pay $350 more then the $950 I was a I was given a price for repair. Having to come back the next day I was told there was a billing error and I had to pay $350 more then the $950 I was already paying. I didn’t make the error they did. Dealer prices are already high and then to pay for their mistake. We both lose. If I knew up front want the total was going to be I was going to trade it in and get a used certified. They lost the sale I lost because I had to pay. Unhappy More
by KEYS146
Employees Worked With
Jospeh Frasco
August 02, 2018
Excellent service department. My service agent was Joe Frasco. He was excellent in advising me in all aspects of my mini’s service needs. Very friendly and courteous service at Pr My service agent was Joe Frasco. He was excellent in advising me in all aspects of my mini’s service needs. Very friendly and courteous service at Prestige Mini of Ramsey. More
by LEILAP1070
Employees Worked With
Jospeh Frasco
August 02, 2018
Great experience Joseph was friendly and very helpful. Explained the who process to me and checked back with me several times during my appointment. I would recommenc Joseph was friendly and very helpful. Explained the who process to me and checked back with me several times during my appointment. I would recommenced the service center to anyone. More
by sdriscoll
Employees Worked With
Jospeh Frasco
