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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,104 Reviews

2,104 Reviews of MINI of Ramsey - Service Center

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August 28, 2018

Service Mini replaced a broken plastic piece that protects my gas container. Joe was very helpful in explaining the service and went the extra mile by taking More

by NELSONDFRYE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jospeh Frasco
August 28, 2018

mini Ramsey rocks Everyone is super nice and professional. And a car wash! How do you beat that? Ryan is great. Though everyone I have worked with at mini has been good More

by Happy mini driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
August 28, 2018

Extremely satisfied for 9 years now! The Best! I purchased my MINI 9 years ago at MINI of Ramsey and they have done every service. Very satisfied, would highly recommend you (and have to another M More

by BOBHEIMALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Falvo, Ryan Patti, Venetia Katsihtis
August 27, 2018

Worst ever! It took one hour to find my car to get my personal items because it was getting totaled!!! I even showed up little bit earlier!!! More

by SOUN22010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Rachel Walker
Aug 28, 2018 -

MINI of Ramsey responded

We are very sorry for the wait and take responsibility for your frustrations. If you would like to further discuss this please contact our service department and manager will be happy to help.

August 25, 2018

Countryman realignment plus I came in for wheel alignment. Always eager to help, the service manager also offered to take care of necessary fluid changes. The work was done in we More

by NATESINGZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Falvo, Max Landau
August 24, 2018

Excellent customer service Joe and the Prestige Mini group took excellent care of me. They fixed what needed to be fixed and gave me great guidance on preventative maintenance. More

by IANWELLES1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jospeh Frasco
August 24, 2018

Excellent service! As always, Prestige Mini comes through with a great service experience. Thanks to Dan for being the awesome salesperson he is and Ryan and Joe for get More

by SEAVES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lauria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Vieldhouse, Ryan Patti, Jospeh Frasco
August 24, 2018

Good service bad price The dealer replaced a valve stem on my tire... That's it. The total cost was $120 Of which the new valve stem was $37!!! Most expensive valve stem More

by tub47894
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jospeh Frasco
Aug 28, 2018 -

MINI of Ramsey responded

We are sorry for any inconveniences you encountered with us. When pricing for our services, along with the price of the part we also must add the price of labor and time. We apologize if this was not conveyed to you by your advisor, and will make sure that our team is better at communicating prices to our valued clients. Thank you, and we apologize again.

August 23, 2018

Tire and maintenance Service was on time, thorough and awesome mechanic Mark very professional and Jeff is excellent mechanic lots of knowledge Highly recommend te More

by AMBS123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Filenbaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Desonseca and mark mozdiaz, Suzzy Cha, Rachel Walker
August 22, 2018

Friendly Service! Joe Frasco was helpful with my car issues. He explained in detail what I needed which it did cost alot but he helped me with a discount. Thanks for yo More

by minilady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Falvo, Jospeh Frasco
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