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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,054 Reviews

2,054 Reviews of MINI of Ramsey - Service Center

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July 02, 2018

Upset My main reason for this ratings sorry to say was a fabulous employee Nick Falvo ..This is my fouth Mini obviously love the car customized them all new More

by HEARTSANDSKULLS24
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Terry Glattman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Falvo
July 02, 2018

Totally Satisfied! Nick Falvo is very customer focused and extremely helpful. He set expectations about the length of the service visit, and kept me updated during my wa More

by REYNO19640
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Falvo
July 02, 2018

Belt Tensioner, Belt, Friction Wheel, Water Pump Pulley Kit I needed repair service on my belt tensioner. A Kit was recommended that is common for my model. I'm a regular customer since 2012. I'm always s More

by ECODEVV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max (Service Manager) and Gian (Tech), Ryan Patti
July 02, 2018

Car was not cleaned on the inside. The service was fine. I had the first appointment in the morning. They took the car right in and did the service.. It was completed at the tim More

by HUNTERSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Filenbaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Falvo, Ryan Patti
July 02, 2018

First Service visit for new Mini This is my second mini that I have purchased and had serviced at Prestige - always helpful and courteous. Provided clear explanation on the process an More

by SPINNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
July 01, 2018

Auto Diagnostic Service Joe was very detailed with auto issue and service needed. Joe was helpful and patient with all our questions and needs. Highly recomend to seak out jo More

by SANDY2220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Frasco
June 30, 2018

Great A friendly atmosphere and the employees are great. They are knowledgeable, have the patient to explain whats wrong with the car, provides options acco More

by JIRYSVELEZ99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
June 29, 2018

Friendly staff, kept me informed about the work being done. The key reader was not working when I came in with my car but the staff took it in stride and was very quick to get me in and settled while my car was More

by SHINEON1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Falvo
June 29, 2018

Oil change and filters Guys are the best! From entering t exiting, they are wonderful. Fine waiting room and nice folks overall. A distance for us to go but worth it More

by JAMO611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Falvo
June 27, 2018

Great customer service! I blew out a tire on 287 in Oakland (love the NJ highways) one evening and ended up having the car towed since the sidewall was blown out (gotta love More

by GARYJ2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Jun 27, 2018 -

MINI of Ramsey responded

Thanks Gary! We always take care of our clients!

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