MINI of Ramsey - Service Center

Upset My main reason for this ratings sorry to say was a fabulous employee Nick Falvo ..This is my fouth Mini obviously love the car customized them all new My main reason for this ratings sorry to say was a fabulous employee Nick Falvo ..This is my fouth Mini obviously love the car customized them all new.. .. but out of all the service people I’ve met and dealt with he was by far the most thorough. personable, caring, concerned ,attentive ,reliable and overall fanatastic employee.. Was in last Friday for a part only to find out he was leaving..not happy at all...think you lost a major asset!, More

Totally Satisfied! Nick Falvo is very customer focused and extremely helpful. He set expectations about the length of the service visit, and kept me updated during my wa Nick Falvo is very customer focused and extremely helpful. He set expectations about the length of the service visit, and kept me updated during my wait time at the center. My Mini was ready on time and looked great after it was washed. More

Belt Tensioner, Belt, Friction Wheel, Water Pump Pulley Kit I needed repair service on my belt tensioner. A Kit was recommended that is common for my model. I'm a regular customer since 2012. I'm always s I needed repair service on my belt tensioner. A Kit was recommended that is common for my model. I'm a regular customer since 2012. I'm always satisfied with their services. Thank you for all that you do! Jorge More

Car was not cleaned on the inside. The service was fine. I had the first appointment in the morning. They took the car right in and did the service.. It was completed at the tim The service was fine. I had the first appointment in the morning. They took the car right in and did the service.. It was completed at the time they said it would be done. They pointed out that I would needed new tires soon. However, since it was raining, I did not expect a car wash. They did wash the rubber floor mats, but they did not vacuum or dust the dash. I know it is not "service", but I have come to expect a cleaner car after a service. More

First Service visit for new Mini This is my second mini that I have purchased and had serviced at Prestige - always helpful and courteous. Provided clear explanation on the process an This is my second mini that I have purchased and had serviced at Prestige - always helpful and courteous. Provided clear explanation on the process and were quick to notify me when complete. No complaints! More

Auto Diagnostic Service Joe was very detailed with auto issue and service needed. Joe was helpful and patient with all our questions and needs. Highly recomend to seak out jo Joe was very detailed with auto issue and service needed. Joe was helpful and patient with all our questions and needs. Highly recomend to seak out joe with any customers needs and concerns More

Great A friendly atmosphere and the employees are great. They are knowledgeable, have the patient to explain whats wrong with the car, provides options acco A friendly atmosphere and the employees are great. They are knowledgeable, have the patient to explain whats wrong with the car, provides options according to your budget and willing to help you. More

Friendly staff, kept me informed about the work being done. The key reader was not working when I came in with my car but the staff took it in stride and was very quick to get me in and settled while my car was The key reader was not working when I came in with my car but the staff took it in stride and was very quick to get me in and settled while my car was being serviced. Nick Falvo took care to keep me informed as I waited for my car to be serviced, he was very friendly and courteous! More

Oil change and filters Guys are the best! From entering t exiting, they are wonderful. Fine waiting room and nice folks overall. A distance for us to go but worth it Guys are the best! From entering t exiting, they are wonderful. Fine waiting room and nice folks overall. A distance for us to go but worth it More