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2,092 Reviews of MINI of Ramsey - Service Center
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July 30, 2018
Brake replacement All work that needs to be done was clearly explained. Joseph was highly professional, knowledgeable on his area of expertise and very friendly. Overal All work that needs to be done was clearly explained. Joseph was highly professional, knowledgeable on his area of expertise and very friendly. Overall a great experience. More
by DICL28
Verified CustomerEmployees Worked With
Jospeh Frasco
July 30, 2018
Service and sales were sometimes great , other times lacking Mini of Ramsey had become very busy over the past thee years it seems, and service is always ok, it’s streamlined but I’ve had problems with them not Mini of Ramsey had become very busy over the past thee years it seems, and service is always ok, it’s streamlined but I’ve had problems with them not updating or documenting service appointments and almost with fail they call my fathers phone number who then tells them to call me . I asked them to update the contact info serveral times until I finally gave up. The techs are always nice and proficient but record keeping seems to be a problem. In general I saw an overall decline after Prestige sold the dealership. . More
by Jamweiss
July 27, 2018
Consistent Good Service Although I am very unhappy with the amount of money I've had to spend on repairs in less than 1 year after buying my used car, each time I brought the Although I am very unhappy with the amount of money I've had to spend on repairs in less than 1 year after buying my used car, each time I brought the car in for service I was VERY happy and pleased with the friendly and professional service I received. Plus the hassle free loaners were gorgeous and so much fun to drive! Just this last time I dealt with Joseph Frasco and he was great to deal with. My only gripes are how expensive all the parts/service are but thats my fault for not doing more research before I bought the Mini. I can't hold that against anyone I dealt with including my sales asssociate Ruby. I've actually spent $2000 in less than one year from purchase on repairs and regular maintenance. 75% was on repairs sadly. Unfortunately, none of it was covered by the extended warranty I purchased or was conveniently $3 less than my deductible. $497 instead of $500? Really? lol. Great Staff though all around from Parts to Sales. More
by CHRISS
July 27, 2018
Quick! I had a hidden glove box repaired, didn’t take much time at all and they even washed my car. I also picked up my plates the same day and they put them I had a hidden glove box repaired, didn’t take much time at all and they even washed my car. I also picked up my plates the same day and they put them on for me. Great service and great place. I highly recommend. More
by KEDURMA
July 27, 2018
Kind Considerate and Profesional Very professional. Concerned that I was well informed of what was the issue with my car. On the road is a very short amount of time. Good coffee while Very professional. Concerned that I was well informed of what was the issue with my car. On the road is a very short amount of time. Good coffee while I waited More
by HYZERB
Employees Worked With
Jospeh Frasco
July 27, 2018
Consistently excellent service! When I bought my Mini Cooper Countryman in 2014 I was promised good service. Dealing with the service department has always been a pleasure; even whe When I bought my Mini Cooper Countryman in 2014 I was promised good service. Dealing with the service department has always been a pleasure; even when it was the last thing I wanted to do. The service department is pleasant and professional to deal with and the service is performed efficiently. My car is covered by an extended warranty, to I can't comment on pricing... More
by AHELLER2001
Employees Worked With
Ryan Patti
July 25, 2018
Scheduled maintenance. Easy to schedule, staff was very accommodating. The work performed was done as requested and completed on time. My car was cleaned and washed before i Easy to schedule, staff was very accommodating. The work performed was done as requested and completed on time. My car was cleaned and washed before it was returned to me. More
by JimM
Employees Worked With
Max Landau, Jospeh Frasco
July 25, 2018
Fast and pleasant It's always a pleasure visiting Mini or Ramsey, the staff are very friendly and patient. They will go over all the service that they will complete at It's always a pleasure visiting Mini or Ramsey, the staff are very friendly and patient. They will go over all the service that they will complete at your visit and are willing to work with you within your budget. Fast service, have been going here for the past 5 years and will not go to any other service center. More
by KEVADMJ
Employees Worked With
Jospeh Frasco
July 24, 2018
Outstanding Service. Always a pleasure getting our MINI serviced thanks to outstanding customer service provided here. Highly recommended for any MINI owner. Thanks Joseph Always a pleasure getting our MINI serviced thanks to outstanding customer service provided here. Highly recommended for any MINI owner. Thanks Joseph for always delivering customer happiness. More
by CSR7
July 24, 2018
Great Experience Had to return for registration and plates. It was fast and efficient. I was in - and out!! Terrific since time was short on that particular day, and Had to return for registration and plates. It was fast and efficient. I was in - and out!! Terrific since time was short on that particular day, and it was at the end of the day. More
by Bibi
