2,092 Reviews of MINI of Ramsey - Service Center
FAST AND EFFICIENT I CAN ALWAYS COUNT ON THE SERVICE DEPARTMENT AT RAMSEY MINI SERVICE, RYAN, NICK AND JOE HAVE ALWAYS PROVIDED EXCELLENT SERVICE. THE SUPPORT STAFF ALWA I CAN ALWAYS COUNT ON THE SERVICE DEPARTMENT AT RAMSEY MINI SERVICE, RYAN, NICK AND JOE HAVE ALWAYS PROVIDED EXCELLENT SERVICE. THE SUPPORT STAFF ALWAYS STEPS UP TO THE TASK AT HAND More
Always excellent service I have owned two Mini Countryman All4 and for 5 years I've been coming back to this dealership both for service and when it's time for a new car. I ha I have owned two Mini Countryman All4 and for 5 years I've been coming back to this dealership both for service and when it's time for a new car. I have been dealing with Max Landau since day one and have always received the excellent service and attention. I recently dealt with Joe Fasco for the first time and was given excellent and attentive service. Everyone here has always been very responsive and easy to work with. I will always come back! Five stars for Max and Joe! More
Great Service - Great Customer Care Made appt to change a tire (punctured) they noticed my brake pads & rotor needed changing as well this was all covered under warranty - they even ga Made appt to change a tire (punctured) they noticed my brake pads & rotor needed changing as well this was all covered under warranty - they even gave me a loaner car so I didn't have to wait all day at the dealership, even though I hadn't requested one ! Fantastic, I wold recommend Mini of Ramsey to anyone !!! Thank you. More
Triple A I have owned the Mini for about two years and always take it to the dealer for service.. Always friendly, reliable and definitely have the right mecha I have owned the Mini for about two years and always take it to the dealer for service.. Always friendly, reliable and definitely have the right mechanics. They know the cars inside and out. The service manager I am now using is Joe Frasco. He is terrific.. Give him a raise. More
Awesome service department Great car great service. Max was very clear on what I needed for my service. Service and sales people are very knowledgeable and friendly. It's always Great car great service. Max was very clear on what I needed for my service. Service and sales people are very knowledgeable and friendly. It's always good to see my sales person ( Ruby) More
Great service center while you wait Great fast service and friendly service manager. Wait area is clean and there are plenty complimentary drinks and snacks. There is also a TV to keep y Great fast service and friendly service manager. Wait area is clean and there are plenty complimentary drinks and snacks. There is also a TV to keep you entertain while you wait. More
"Service at its best" I'm please with the service at Ramsey Mini because they are accommodating in that they work with you. Which is extended from your phone conversation t I'm please with the service at Ramsey Mini because they are accommodating in that they work with you. Which is extended from your phone conversation to your actual in-person meeting and handing over your vehicle for repairs. Throughout the process the use of a loaner car and the communication about what the diagnoses is, parts, repairs and the time line to complete the needed service repairs. Upon completion you are handed over a clean car and with problem solve. Overall pleasant, welcoming, environment, fast and efficient service. More
Kind, courteous, trustworthy I have owned my mink for the last year and have come to Mini of Ramsey for all my car needs, big and small. I know the employees there by name and mys I have owned my mink for the last year and have come to Mini of Ramsey for all my car needs, big and small. I know the employees there by name and myself and my car are recognized when we show up! It’s a very comfortable environment to wait in while the car is being worked on and if you need to borrow a loaner car while your car is being repaired, they make it so easy. The sales department is also top notch. I love my car but wanted to check out other options. I was able to test drive and ask as many questions as I needed without feeling rushed or pressured one way or another. Really, they are a treat to work with. More
Efficient and pleasant Bought the tire ins and it has saved me buying 2 tires so far. Hopefully don’t need to use it again but it is a comfort to know I have it. ?🏼 Bought the tire ins and it has saved me buying 2 tires so far. Hopefully don’t need to use it again but it is a comfort to know I have it. ?🏼 More
Excellent Service Friendly, timely, and helpful. Max kept me updated on my car as it was getting serviced and made sure to explain everything to me. He also advised me Friendly, timely, and helpful. Max kept me updated on my car as it was getting serviced and made sure to explain everything to me. He also advised me of other things that should be repaired in the near future. More