2,055 Reviews of MINI of Ramsey - Service Center
They did what they were supposed to do. I was never notified about this or any other recall. I found out about this one on my own. Because of a recall on a water pump that I wasn't notified I was never notified about this or any other recall. I found out about this one on my own. Because of a recall on a water pump that I wasn't notified of and didn't know about I had to pay for. Why aren't notifications sent out when there is a recall? More
Good service Great and friendly service ,wii definitely return for service and would recommend this place to anyone, friendly and calls with updates. Had some bad Great and friendly service ,wii definitely return for service and would recommend this place to anyone, friendly and calls with updates. Had some bad experiences with other car dealers service department, , but so far so good More
Excellent customer service I had the pleasure of dealing with Nick at the service Dept, he went above and beyond to help us out! I.T was a great experience, thanks to Nick! I had the pleasure of dealing with Nick at the service Dept, he went above and beyond to help us out! I.T was a great experience, thanks to Nick! More
Maintenance I came in for oil change and issue with sunroof. They were able to take me first thing the next morning (I called in late afternoon) and could not hav I came in for oil change and issue with sunroof. They were able to take me first thing the next morning (I called in late afternoon) and could not have been more accommodating or friendly. Awesome staff all around. Got everything taken care of/fixed ASAP as I was leaving for vacation. Definitely would recommend! More
Confidence in the crew I had a strange squeak coming from back end of my car. I feel like the team at Mini Ramsey is effective and pleasant from check in to delivery of my c I had a strange squeak coming from back end of my car. I feel like the team at Mini Ramsey is effective and pleasant from check in to delivery of my car. It’s a sweet perk that they loan you a new Mini to drive and have a little affair with for what was almost a week in my case. Feels like a new car now. More
great service experience with Ryan Patti came in for a defect with the rear view monitor/display; Ryan was supper attentive, organized a loaner, informed us about the ETAs; great service that came in for a defect with the rear view monitor/display; Ryan was supper attentive, organized a loaner, informed us about the ETAs; great service that you would expect from more luxurious brands More
Awesome customer service As always, the customer service was excellent at Ramsey MINI. Dan Vieldhouse goes above and beyond each and every time and the service department i As always, the customer service was excellent at Ramsey MINI. Dan Vieldhouse goes above and beyond each and every time and the service department is awesome! I enjoyed my 2018 Countryman loaner for the day! Without a doubt, I am a MINI customer for good! More
Very Positive servicing The team at Mini in Ramsey is always helpful. I am on my 3rd Mini Cooper, my 1st Clubman, and the service has always been top notch. The team at Mini in Ramsey is always helpful. I am on my 3rd Mini Cooper, my 1st Clubman, and the service has always been top notch. More
Tire change Took 20 minutes of being transferred around to finally get the correct department and being given the run around. Same excuse as usual of being under Took 20 minutes of being transferred around to finally get the correct department and being given the run around. Same excuse as usual of being understaffed to get service done. More
I was grateful that you were able to drive me home. Grateful for the ride home. Even though you were backed up and the repair took longer than expected, I have no complaints. Nice job. Thanks guys. Grateful for the ride home. Even though you were backed up and the repair took longer than expected, I have no complaints. Nice job. Thanks guys. More