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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,049 Reviews

2,049 Reviews of MINI of Ramsey - Service Center

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June 17, 2018

Awesome customer service As always, the customer service was excellent at Ramsey MINI. Dan Vieldhouse goes above and beyond each and every time and the service department i More

by SPEECH.TEACH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Vieldhouse, Ryan Patti
June 14, 2018

Very Positive servicing The team at Mini in Ramsey is always helpful. I am on my 3rd Mini Cooper, my 1st Clubman, and the service has always been top notch. More

by MB604HOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph, Tanya Freeman
June 14, 2018

Tire change Took 20 minutes of being transferred around to finally get the correct department and being given the run around. Same excuse as usual of being under More

by Nothappywithminir
Customer Service
Recommend Dealer
No
Employees Worked With
Nick Falvo
Jun 15, 2018 -

MINI of Ramsey responded

We are very sorry for any inconveniences. Sadly we are currently understaffed and this effects our service turnaround time. We understand your frustrations and are working hard to ensure the issues you encountered will not occur again.

June 13, 2018

I was grateful that you were able to drive me home. Grateful for the ride home. Even though you were backed up and the repair took longer than expected, I have no complaints. Nice job. Thanks guys. More

by CONRADNYT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Falvo
June 13, 2018

Excellent The service dept. was able to accommodate my request without appointment and very short notice. They told me to bring my car and did an excellent job. More

by Cmorelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Falvo, Tanya Freeman, Aldreen Marquez, Richard Ortiz
June 11, 2018

Pleased with the experience Having service done at Mini is never cheap, but it is worth the difference because of the quality of the work and parts. My car runs like a top!—and t More

by DZVMONAVIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think his name a Joe. I really like Nick as well, and have known Nick for a longer time. Both are fine employees.—courteous, kept me posted, etc.
June 07, 2018

Service department is top notch. Always prompt and always courteous. Super professional service. Ryan and Nick take the time to fully explain any questions w More

by JOED3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Falvo, Ryan Patti
June 07, 2018

Best of the best As always the team was awesome! Nick is the best, always keeps you informed of the service and let’s you know when to expect the car! Can’t wait till More

by ROBERT.TIERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Falvo
June 07, 2018

Reasonably priced genuine Mini oil change Great friendly service, easy in and out, good price for genuine Mini synthetic oil and filter change plus free exterior and interior car wash! Nice wa More

by LOFTUS701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Falvo
June 07, 2018

Best Service Center Ever! Ryan Patti and all of the Service employees are exceptional! They treat you as if you are the most important client. You actually get to talk with t More

by THEONEILLS991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Filenbaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor, Nick Falvo, Ryan Patti, Jim Donovan
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