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2,092 Reviews of MINI of Ramsey - Service Center
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June 25, 2018
Awesome place Great service, cool staff, short waiting time, and free coffee and bagel. Love this place, keep my MINI fresh like brand new. Will definitely come bac Great service, cool staff, short waiting time, and free coffee and bagel. Love this place, keep my MINI fresh like brand new. Will definitely come back for more services. More
by YUNDI ZHU
Verified CustomerEmployees Worked With
Nick Falvo, Ryan Patti, Aldreen Marquez
June 25, 2018
Always a great job The service is always great here and the people treat you like family and never worry about the quality of service here and the people are very friend The service is always great here and the people treat you like family and never worry about the quality of service here and the people are very friendly More
by BREITLING93
June 25, 2018
Kept Informed! It was required to keep my Mini overnight because the part(s) were not avilable on the drop off date. Ryan kept me informed of the progress. It was required to keep my Mini overnight because the part(s) were not avilable on the drop off date. Ryan kept me informed of the progress. More
by PJBERNICH
Employees Worked With
Ryan Patti
June 25, 2018
Excellent service! I trust the Mini service department in Ramsey (which is not something I can say of other auto mechanics). I feel like they genuinely care about my car I trust the Mini service department in Ramsey (which is not something I can say of other auto mechanics). I feel like they genuinely care about my car and safety, and their prices are reasonable. Nick and Joseph, with whom I recently interacted, are very nice and will do the best they can for you. More
by VSTROIANO
Employees Worked With
Joseph in Service, Nick Falvo
June 22, 2018
Smooth and painless. Great service. Ryan in the Service Department is very professional and attentive. I will continue to use them for all my service needs in the future. Great service. Ryan in the Service Department is very professional and attentive. I will continue to use them for all my service needs in the future. More
by FTROOP38
June 21, 2018
Questionable I gave a poor rating because the car has been leaking oil since the service. Bringing it back today! They also were unable to print me a receipt. I gave a poor rating because the car has been leaking oil since the service. Bringing it back today! They also were unable to print me a receipt. More
by LEEANNMARIE1122
Employees Worked With
Not sure who it was because I have no receipt. You are supposed to be mailing me one.
June 20, 2018
Will not use service center or purchase a car at Mini Ramsey Last year I was at Mini of Ramsey looking to replace my 2010 Mini with a newer model. My experience with sales rep. Dan Vieldhouse was great. Unfortun Last year I was at Mini of Ramsey looking to replace my 2010 Mini with a newer model. My experience with sales rep. Dan Vieldhouse was great. Unfortunately, I was not able to finalize a purchase at that time. The situation has changed and I am now in the market to purchase again. Unfortunately, after the recent experience my mechanic had with my 2010 Mini at your Service Dept., I will not consider purchasing a vehicle from Mini of Ramsey, nor will I use you for parts or service. More
by killshot05
Employees Worked With
Other Employees :
Not sure of the employees involved, Nick Falvo, Ryan Patti, Lamont Williams, Fred Helder, Aldreen Marquez
June 20, 2018
They did what they were supposed to do. I was never notified about this or any other recall. I found out about this one on my own. Because of a recall on a water pump that I wasn't notified I was never notified about this or any other recall. I found out about this one on my own. Because of a recall on a water pump that I wasn't notified of and didn't know about I had to pay for. Why aren't notifications sent out when there is a recall? More
by DOCMODERN
Employees Worked With
Joe F., Nick Falvo
June 20, 2018
Excellent customer service I had the pleasure of dealing with Nick at the service Dept, he went above and beyond to help us out! I.T was a great experience, thanks to Nick! I had the pleasure of dealing with Nick at the service Dept, he went above and beyond to help us out! I.T was a great experience, thanks to Nick! More
by dinoraching18
Employees Worked With
Nick Falvo
June 20, 2018
Good service Great and friendly service ,wii definitely return for service and would recommend this place to anyone, friendly and calls with updates. Had some bad Great and friendly service ,wii definitely return for service and would recommend this place to anyone, friendly and calls with updates. Had some bad experiences with other car dealers service department, , but so far so good More
by JEDI542
Employees Worked With
Ryan Patti, Anthony Lopez
