2,049 Reviews of MINI of Ramsey - Service Center
First Class Service! 5 Stars because I was treated like I was the only customer that day (and I know I wasn't) :) Courteous responses, a loaner vehicle, quick turn-around 5 Stars because I was treated like I was the only customer that day (and I know I wasn't) :) Courteous responses, a loaner vehicle, quick turn-around, and a free car wash. I am a very happy customer! David More
Possible oil leak. I gave a rating of 5 stars. My Countryman was checked for a possible oil leak. The wait time for the car was not long. Ryan Patti, my service rep was I gave a rating of 5 stars. My Countryman was checked for a possible oil leak. The wait time for the car was not long. Ryan Patti, my service rep was extremely attentive, informative and courteous. More
quick and well don Tjhe review was well done in all respects.It was friendly and very efficient.Place was clean and met all requirementys.Thanks for your help. Tjhe review was well done in all respects.It was friendly and very efficient.Place was clean and met all requirementys.Thanks for your help. More
always reliable any work I've needed whether in or now out of warranty is always clearly explained, and completed correctly the first time; any surprises are pointed any work I've needed whether in or now out of warranty is always clearly explained, and completed correctly the first time; any surprises are pointed out promptly and all the work (as well as the staff) is first rate. More
First Inspectiin of Previously Owned Mini I’m a former Mini owner who recently purchased another direct from Owner. Wanted to obtain report on car’s service history as well as full inspection I’m a former Mini owner who recently purchased another direct from Owner. Wanted to obtain report on car’s service history as well as full inspection to identify any issues that require immediate attention. Nick provided a comprehensive report of all items and addressed any that should be considered for maintenance. Very happy with the results and good to be back in the Mini family!! More
The guys are the best My Fourth Mini. All devices here. Honest, reliable bend over backwards to accommodate the customer. Knowledgeable and professional. Would not hesitat My Fourth Mini. All devices here. Honest, reliable bend over backwards to accommodate the customer. Knowledgeable and professional. Would not hesitate to recommend to anyone More
Service of my Mini Countryman This service group is truly a team, they are all in sync to give customers a positive experience. They setup a rental at no cost to me. This service group is truly a team, they are all in sync to give customers a positive experience. They setup a rental at no cost to me. More
Nick Falvo - outstanding service manager Nick Falvo is single Handedly the resin is Drive 120 miles back to the original dealer. I have been to every mini location within 150 miles and no oth Nick Falvo is single Handedly the resin is Drive 120 miles back to the original dealer. I have been to every mini location within 150 miles and no other dealership delivers this level of service. He explains every issue to my satisfaction and delivers personal, attentive and responsive results. More
Quick and easy service during Spring Service Clinic Easy in and out. Got an oil change, car was washed. No issues found. Ryan Patti was my Service Advisor. He is great to work with. Easy in and out. Got an oil change, car was washed. No issues found. Ryan Patti was my Service Advisor. He is great to work with. More
Service fast and courteous Came in for the service clinic. I wanted to see what was wrong if anything with my 2012 Countryman. I came out of it with a $800 plus repair bill. Came in for the service clinic. I wanted to see what was wrong if anything with my 2012 Countryman. I came out of it with a $800 plus repair bill. Ryan pointed out the problems, got me a loaner car, called me when the repair was finished and returned the loaner. Repair took one day to do. Ryan was very helpful in scheduling the repair work and getting me a loaner car which was in short supply. All in all a satisfactory experience except for the bill of course. More