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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,092 Reviews

2,092 Reviews of MINI of Ramsey - Service Center

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June 19, 2018

great service experience with Ryan Patti came in for a defect with the rear view monitor/display; Ryan was supper attentive, organized a loaner, informed us about the ETAs; great service that More

by kkk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RyanPatti, Ryan Patti
June 19, 2018

Confidence in the crew I had a strange squeak coming from back end of my car. I feel like the team at Mini Ramsey is effective and pleasant from check in to delivery of my c More

by JAVA10990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Falvo, Ryan Patti
June 19, 2018

Maintenance I came in for oil change and issue with sunroof. They were able to take me first thing the next morning (I called in late afternoon) and could not hav More

by Mini123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
June 17, 2018

Awesome customer service As always, the customer service was excellent at Ramsey MINI. Dan Vieldhouse goes above and beyond each and every time and the service department i More

by SPEECH.TEACH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Vieldhouse, Ryan Patti
June 14, 2018

Very Positive servicing The team at Mini in Ramsey is always helpful. I am on my 3rd Mini Cooper, my 1st Clubman, and the service has always been top notch. More

by MB604HOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph, Tanya Freeman
June 14, 2018

Tire change Took 20 minutes of being transferred around to finally get the correct department and being given the run around. Same excuse as usual of being under More

by Nothappywithminir
Customer Service
Recommend Dealer
No
Employees Worked With
Nick Falvo
Jun 15, 2018 -

MINI of Ramsey responded

We are very sorry for any inconveniences. Sadly we are currently understaffed and this effects our service turnaround time. We understand your frustrations and are working hard to ensure the issues you encountered will not occur again.

June 13, 2018

I was grateful that you were able to drive me home. Grateful for the ride home. Even though you were backed up and the repair took longer than expected, I have no complaints. Nice job. Thanks guys. More

by CONRADNYT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Falvo
June 13, 2018

Excellent The service dept. was able to accommodate my request without appointment and very short notice. They told me to bring my car and did an excellent job. More

by Cmorelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Falvo, Tanya Freeman, Aldreen Marquez, Richard Ortiz
June 11, 2018

Pleased with the experience Having service done at Mini is never cheap, but it is worth the difference because of the quality of the work and parts. My car runs like a top!—and t More

by DZVMONAVIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think his name a Joe. I really like Nick as well, and have known Nick for a longer time. Both are fine employees.—courteous, kept me posted, etc.
June 07, 2018

Reasonably priced genuine Mini oil change Great friendly service, easy in and out, good price for genuine Mini synthetic oil and filter change plus free exterior and interior car wash! Nice wa More

by LOFTUS701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Falvo
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