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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,049 Reviews

2,049 Reviews of MINI of Ramsey - Service Center

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May 14, 2018

First Class Service! 5 Stars because I was treated like I was the only customer that day (and I know I wasn't) :) Courteous responses, a loaner vehicle, quick turn-around More

by MSPO307
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti, Fred Helder
May 14, 2018

Possible oil leak. I gave a rating of 5 stars. My Countryman was checked for a possible oil leak. The wait time for the car was not long. Ryan Patti, my service rep was More

by RARDOX149
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
May 14, 2018

quick and well don Tjhe review was well done in all respects.It was friendly and very efficient.Place was clean and met all requirementys.Thanks for your help. More

by SHARONRESNIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
May 12, 2018

always reliable any work I've needed whether in or now out of warranty is always clearly explained, and completed correctly the first time; any surprises are pointed More

by SOBRIEN.COMPOSER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Glattman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Falvo, Ryan Patti, Fred Helder, Aldreen Marquez
May 11, 2018

First Inspectiin of Previously Owned Mini I’m a former Mini owner who recently purchased another direct from Owner. Wanted to obtain report on car’s service history as well as full inspection More

by JANEDILLULIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Falvo
May 10, 2018

The guys are the best My Fourth Mini. All devices here. Honest, reliable bend over backwards to accommodate the customer. Knowledgeable and professional. Would not hesitat More

by SDW722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti, Rachel Walker
May 09, 2018

Service of my Mini Countryman This service group is truly a team, they are all in sync to give customers a positive experience. They setup a rental at no cost to me. More

by spencej10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Falvo
May 09, 2018

Nick Falvo - outstanding service manager Nick Falvo is single Handedly the resin is Drive 120 miles back to the original dealer. I have been to every mini location within 150 miles and no oth More

by lchinct
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Glattman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Falvo, Ryan Patti, Richard Ortiz
May 07, 2018

Quick and easy service during Spring Service Clinic Easy in and out. Got an oil change, car was washed. No issues found. Ryan Patti was my Service Advisor. He is great to work with. More

by Onefish2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
May 07, 2018

Service fast and courteous Came in for the service clinic. I wanted to see what was wrong if anything with my 2012 Countryman. I came out of it with a $800 plus repair bill. More

by piermontpete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
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