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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,049 Reviews

2,049 Reviews of MINI of Ramsey - Service Center

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May 07, 2018

Fantastic Experience Great service, very courteous and professional. I have owned a MINI since 2005, and have always purchased them from Prestige MINI. Their professionali More

by ROBERTDALLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Franco
May 04, 2018

Great customer support Not only was Ryan efficient but calmed me down in my distress after getting a flat tire. I even got to work on time. I was very relieved More

by KLOUIS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
May 04, 2018

good service and reliable It is important to me that my vehicle be well taken care of and in a timely manner. I appreciate that a 20% off coupon was sent to me . More

by JHWOESSNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Falvo
May 04, 2018

Excellent I was in and out with no problem. Nice to have a loaner while they work on my car. Nick was nice to communicate thru text in welcoming me. Notifying m More

by CEMJANITORIAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Falvo
May 02, 2018

Unscheduled repair resulting from a pot hole incident I hit a pot hole flattening my right front tire and damaging rim. Mini towed the car to the dealer ship without an appointment and they worked it in a More

by EWITHH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Falvo
May 02, 2018

Pleasant and quick Ryan Patti greeted me with a smile, took care of everything effortlessly and had me out of there very quickly ...with a clean car, to boot! More

by nck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
May 02, 2018

Diagnostic Evaluation: Just given problems, price I found the price for individual problems much too high, in particular for my 2012 Mini with only 33000 miles to already show a crack in the oil filte More

by DBEIERSDORF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Frasco-my first meeting with him
May 04, 2018 -

MINI of Ramsey responded

Hello, We would love to help address any concerns you might have regarding pricing. Please feel free to contact our service manager directly at jdefonseka@driveprestige.com

May 02, 2018

spring maintenance of my mine My care needed it's check up was driving a bit sluggish. I always ask for Nick. Nick is patient and a great listener. He addresses my concerns More

by JAMELNYC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Falvo
May 01, 2018

Incredible Service I always come here to have my car serviced but when I got into a car accident, I felt that my service provider went above and beyond to accommodate me More

by amanda.vitale.562
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Falvo
April 30, 2018

Service Brought my mini in for tire service. Nick let me know there was a recall on the convertible top mechanism and I was close to an oil change so added t More

by danconroy2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Falvo
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