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2,092 Reviews of MINI of Ramsey - Service Center
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May 16, 2018
Joe Frasco . Joe Frasco made it so easy again. Joe was able to get me in with not much wait and no trouble as always. Also I requested a loaner and to be a man Joe Frasco made it so easy again. Joe was able to get me in with not much wait and no trouble as always. Also I requested a loaner and to be a manual transmission, Joe was able to provide. Well, it was such an easy time for me and like always the work was done quicker and better than expected. Thank you always More
by GUILLAUMERENBERG
Verified CustomerEmployees Worked With
Joe Frasco
May 16, 2018
Great, thanks . Cashier needs to smile Very happy with mini service. Welcoming service people Great loaner car. Makes me want a new one, mine is a 2012. The only slight negative was cashi Very happy with mini service. Welcoming service people Great loaner car. Makes me want a new one, mine is a 2012. The only slight negative was cashier, She’s a little sour More
by WHITEG66
May 14, 2018
Horrible Staff, and Service When buying my car I had an appointment set up at 10am, I came in a bit early at 9:30am. I was in the dealership until 2pm because they broke my hood When buying my car I had an appointment set up at 10am, I came in a bit early at 9:30am. I was in the dealership until 2pm because they broke my hood latch on the car and it took them that long to fix it. The car broke down the next day, been on the phone with them for hours everyday trying to either fix my vehicle or get a refund. A week later they decide they don’t want to fix it and give me a refund, when I call to get my refund the manager starts yelling at me over the phone when I had a normal tone with him. It has been 2 weeks and I don’t have a car or any money. This dealership has such poor staff and service More
by Anonymous
May 14, 2018
First Class Service! 5 Stars because I was treated like I was the only customer that day (and I know I wasn't) :) Courteous responses, a loaner vehicle, quick turn-around 5 Stars because I was treated like I was the only customer that day (and I know I wasn't) :) Courteous responses, a loaner vehicle, quick turn-around, and a free car wash. I am a very happy customer! David More
by MSPO307
May 14, 2018
Possible oil leak. I gave a rating of 5 stars. My Countryman was checked for a possible oil leak. The wait time for the car was not long. Ryan Patti, my service rep was I gave a rating of 5 stars. My Countryman was checked for a possible oil leak. The wait time for the car was not long. Ryan Patti, my service rep was extremely attentive, informative and courteous. More
by RARDOX149
Employees Worked With
Ryan Patti
May 14, 2018
quick and well don Tjhe review was well done in all respects.It was friendly and very efficient.Place was clean and met all requirementys.Thanks for your help. Tjhe review was well done in all respects.It was friendly and very efficient.Place was clean and met all requirementys.Thanks for your help. More
by SHARONRESNIK
Employees Worked With
Ryan Patti
May 12, 2018
always reliable any work I've needed whether in or now out of warranty is always clearly explained, and completed correctly the first time; any surprises are pointed any work I've needed whether in or now out of warranty is always clearly explained, and completed correctly the first time; any surprises are pointed out promptly and all the work (as well as the staff) is first rate. More
by SOBRIEN.COMPOSER
Employees Worked With
Other Employees :
Nick Falvo, Ryan Patti, Fred Helder, Aldreen Marquez
May 11, 2018
First Inspectiin of Previously Owned Mini I’m a former Mini owner who recently purchased another direct from Owner. Wanted to obtain report on car’s service history as well as full inspection I’m a former Mini owner who recently purchased another direct from Owner. Wanted to obtain report on car’s service history as well as full inspection to identify any issues that require immediate attention. Nick provided a comprehensive report of all items and addressed any that should be considered for maintenance. Very happy with the results and good to be back in the Mini family!! More
by JANEDILLULIO
Employees Worked With
Nick Falvo
May 10, 2018
The guys are the best My Fourth Mini. All devices here. Honest, reliable bend over backwards to accommodate the customer. Knowledgeable and professional. Would not hesitat My Fourth Mini. All devices here. Honest, reliable bend over backwards to accommodate the customer. Knowledgeable and professional. Would not hesitate to recommend to anyone More
by SDW722
May 09, 2018
Nick Falvo - outstanding service manager Nick Falvo is single Handedly the resin is Drive 120 miles back to the original dealer. I have been to every mini location within 150 miles and no oth Nick Falvo is single Handedly the resin is Drive 120 miles back to the original dealer. I have been to every mini location within 150 miles and no other dealership delivers this level of service. He explains every issue to my satisfaction and delivers personal, attentive and responsive results. More
by lchinct
