2,048 Reviews of MINI of Ramsey - Service Center
Very pleasant service experience Dropped of my recently delivered Clubman S for an issue with the automatic windshield wipers. I was given a loaner and told they would call me later Dropped of my recently delivered Clubman S for an issue with the automatic windshield wipers. I was given a loaner and told they would call me later in the day after the diagnosis was done. Turned out to be a defective rain sensor and the part would be in the following day. I was called early the next morning that the car was ready and would be washed and ready for me to get in about an hour. Joe and everyone else were very pleasant to deal with More
Another outstanding experience with Nick As always a great experience. Nick alsways goes w over and beyond. He has always worked hard to make sure we get the greats value and best use of ou As always a great experience. Nick alsways goes w over and beyond. He has always worked hard to make sure we get the greats value and best use of our time. More
Mini Spring Service Ryan Patti is excellent. Very clear on what needed to be done. Good customer service and very friendly. Thanks to Ryann and the service department. Ryan Patti is excellent. Very clear on what needed to be done. Good customer service and very friendly. Thanks to Ryann and the service department. More
Thanks, Mini!! Service yesterday was perfect! Nick is always so thorough and accommodating with everything I need for my Mini. Actually whenever I need service you a Service yesterday was perfect! Nick is always so thorough and accommodating with everything I need for my Mini. Actually whenever I need service you all have been so helpful and nice too. Thanks!! More
Job Well Done! My wife's MINI Cooper S was in for a defective rear fog lamp issue, which ended up costing very little to remedy, but the service tech's discovered a My wife's MINI Cooper S was in for a defective rear fog lamp issue, which ended up costing very little to remedy, but the service tech's discovered a significant series of oil leaks at the oil filter housing and the turbocharger oil feed tube. Tube and gaskets needed to be replaced, as did a cracked drive belt. All work was performed in a timely manner, and we were given a 2018 Cooper S hardtop 4-door as a loaner which was wonderful for a few days (not as wonderful as our own beloved MINI, of course.) Nick was my main p.o.c. for this work, and he was polite, accommodating, and professional. I have been doing business with this dealership for nearly 8 years and will continue to bring our Cooper for any significant labor like this. Best wishes to all! More
Diana’s 2008 Mini S Very clean, very very knowledgeable. Friendly staff, took great car of my car and made sure I understand what they are doing and the cost involved Very clean, very very knowledgeable. Friendly staff, took great car of my car and made sure I understand what they are doing and the cost involved More
Quick and easy drive in drive out. I was happy that everything was completed quickly and my car is still under warranty and free maintenance. During the maintenance, I had coffee and b I was happy that everything was completed quickly and my car is still under warranty and free maintenance. During the maintenance, I had coffee and bagel. More
oil change Very helpful and friendly. I was very much satisfied. Answered all my questions . I will definite go back and ask for him. Was honest as much as I c Very helpful and friendly. I was very much satisfied. Answered all my questions . I will definite go back and ask for him. Was honest as much as I could understand . More
Staff is friendly, professional, and easy to work with Brought in my 2016 Mini Cooper Convertible for general service. When I first checked in, the service department flagged 3 recall related issues that n Brought in my 2016 Mini Cooper Convertible for general service. When I first checked in, the service department flagged 3 recall related issues that needed extra attention. It was suggested I make a second appointment on account of the time needed to finish the job. 15min into the appointment , Service indicated they could bang out everything in one visit...all it took was an extra 60min and I was good to go. More
Courteous, reliable, and professional all the way! After owning my mini for the past seven years, the service department treats me as if I had just purchased the vehicle. Extremely reliable, and cou After owning my mini for the past seven years, the service department treats me as if I had just purchased the vehicle. Extremely reliable, and courteous. Thank you. More