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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,048 Reviews

2,048 Reviews of MINI of Ramsey - Service Center

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April 12, 2018

GREAT AS USUAL ! THE TEAM IS ABOVE AND BEYOND !! I went in for service unannounced and they were able to handle me right away ! The \y were courteous and friendly as a More

by Stuartcarguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti, Tanya Freeman, Amanda Kaznica
April 11, 2018

nick falvo in service is the best nick falvo in service is the absolute best... he gets me in... gets me out..... always helpful and just a joy to work with...he should get employee of More

by RAREANDAWARE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Falvo
April 09, 2018

Quick and efficient The Service rep was friendly and efficient. Service was performed well and with in expected time frame. Overall experience was very good! Would recom More

by VLEESHUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Apr 10, 2018 -

MINI of Ramsey responded

Thanks for the review, we appreciate the feedback! We're glad everything went smoothly.

April 08, 2018

Tune up, front breaks, oil change, etc. Good work. A little pricey. Sorry the Paceman model was discontinued. It was a great alternative to the others in that it was a bit roomier in the More

by RMMRM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2018 -

MINI of Ramsey responded

Thank you for the review, we appreciate the feedback!

April 07, 2018

Drove from Jersey shore for this dealership Had previously visited a Mini dealer closer to home - not satisfied with the service - purchased my Mini at this dealership 10 years ago so decided to More

by M4SHAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Apr 10, 2018 -

MINI of Ramsey responded

Thank you for the review, we're glad everything went smoothly!

April 06, 2018

satisfactory Very knowledgeable and helpful. When serius wasn't reconnected, Ryan spent time in my car on the phone w ith serius until situation was corrected More

by TEMCCROHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Apr 10, 2018 -

MINI of Ramsey responded

Thank you for the review, we appreciate the feedback! We're glad Ryan was able to resolve the issue.

April 06, 2018

Great service, helpful and polite I highly recommend MINI of Ramsey, in New Jersey. The service is exceptional, and the staff goes out of their way to be accommodating whenever possib More

by MARIA.SLIWA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Vieldhouse, Nick Falvo, Ryan Patti
Apr 10, 2018 -

MINI of Ramsey responded

Thanks for the review, Maria! We're glad our team was able to make your visit pleasant!

April 06, 2018

Nick - my service writer is the reason I go here If you need work done on your Mini - ask for Nick. He’s honest, transparent and does not try to pad the bill with unnecessary work. More

by MotoPhotoNMG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Falvo
Apr 10, 2018 -

MINI of Ramsey responded

Thanks for the review, we appreciate the feedback and we're glad Nick was able to help!

April 05, 2018

Best Dealer I’ve Been To I’ve taken my Mini to multiple dealers but Mini of Ramsey is really the best. They’re inredibly honest, super friendly, and always return my baby back More

by SopranoLaura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Falvo, Ryan Patti, Fred Helder, Aldreen Marquez
Apr 10, 2018 -

MINI of Ramsey responded

Thank you so much for the kind review, we greatly appreciate the feedback! We're glad your service visit went smoothly!

April 05, 2018

The work is good but beware The work they do here is good but every time I have gone in for a routine service they have found some other issue with the car. I expect to pay more More

by ROBERT@DARKSTARLAB.COM
Recommend Dealer
No
Employees Worked With
no
Apr 05, 2018 -

MINI of Ramsey responded

Hi Robert, We are so sorry to hear that you are a bit frustrated with some of the cost associated with your recent service. However, it is good to know that the customer service you have been treated to has been positive. We appreciate your dedication as a long time customer and would welcome you to speak with our service manager Jeff next time you are at MINI of Ramsey. He would be happy to help in any way possible to see if there are existing incentives or programs being run that you would be able to take advantage of to lower your costs.

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