MINI of Ramsey - Service Center

good service no problem every thing was done it was a yearly service and computer up date every thing was finished worse part was waiting for compute up dateit t no problem every thing was done it was a yearly service and computer up date every thing was finished worse part was waiting for compute up dateit took hours More

Service I have been working directly with Nick Falvo recently. He and the entire service team are always friendly, knowledgeable and helpful. Always a quick I have been working directly with Nick Falvo recently. He and the entire service team are always friendly, knowledgeable and helpful. Always a quick turnaround! More

Always a pleasure to work with. Always a pleasure to deal with this service department. They are informative as to what is happening with your vehicle, prompt with getting the work Always a pleasure to deal with this service department. They are informative as to what is happening with your vehicle, prompt with getting the work done! More

Only Half of the Services I Requested Were Completed I made an appointment for an oil change, an estimate for a scratch on my passenger-side door and a car wash. The oil change was done however I returne I made an appointment for an oil change, an estimate for a scratch on my passenger-side door and a car wash. The oil change was done however I returned hours later to find out the dealership does not handle body work so I would have to contact a local body shop. That was the primary reason for my visit and after being reassured it could be taken care of on-site, it was not. Also my car was cleaned but there were water marks all over the car. I understand it is a complimentary service but I was not happy with the outcome. Normally I have exceptional experiences at this dealership however this time made me rethink if I should return. More

Not perfect but close. I set up an appointment about a week ahead of time. I also requested a loaner. When I arrived, I was informed that due to a change of ownership, no I set up an appointment about a week ahead of time. I also requested a loaner. When I arrived, I was informed that due to a change of ownership, no loaners were available. Joe and Jeff were understanding that I had traveled an hour and a half to their dealership. Instead of a Mini loaner, they rented me a car from Enterprise. I was glad I didn't need to reschedule my appointment and appreciate their initiative. I also the many updates I received from my service advisor, Joe Frasco. More

Runaround People like Nicholas are saving your xxx! If I find another mechanic certified, I will never come back to prestige mini to service my mini. Each ti People like Nicholas are saving your xxx! If I find another mechanic certified, I will never come back to prestige mini to service my mini. Each time I feel like I'm being ripped off. More

Tire Service Quality service. That's how it's done folks. Came in for servicing on my tires. In & out. Can drop in anytime for a quick service like a tire pres Quality service. That's how it's done folks. Came in for servicing on my tires. In & out. Can drop in anytime for a quick service like a tire pressure check. Awesome. More

Car repair Very good and friendly invierment my service advisor was very good and helpful did very good job on repair fast service and explain everything I’m ve Very good and friendly invierment my service advisor was very good and helpful did very good job on repair fast service and explain everything I’m very happy More

Knowledgeable and fair Nick was a very accommodating service advisor. Technicians all know what they're doing. Our Mini Cooper S gets the best attention at this dealership Nick was a very accommodating service advisor. Technicians all know what they're doing. Our Mini Cooper S gets the best attention at this dealership. More

⭐️⭐️⭐️⭐️⭐️ I feel like the people I dealt with were knowledgeable, respectful, and down to earth which made my time there very relaxed and easy. I am going to br I feel like the people I dealt with were knowledgeable, respectful, and down to earth which made my time there very relaxed and easy. I am going to bring my car back for more service and refer this dealership to other Mini drivers. My time in the showroom makes me want a new Mini!!! It’s a beautiful place. Thank you. More