MINI of Ramsey - Service Center

Blown Tire I had a tire blow out. They got me in right away and finished in the hour. Awesome staff especially Nick Falvo, the service advisor I had a tire blow out. They got me in right away and finished in the hour. Awesome staff especially Nick Falvo, the service advisor More

Wonderful Service Experience I've been a loyal customer of this dealership and purchased two Mini's from them and the service department has always exceeded my expectations. I've been a loyal customer of this dealership and purchased two Mini's from them and the service department has always exceeded my expectations. More

Service was performed quickly and efficiently and wasn't eve The service light came on on my car I called in the morning they were able to see me at 9 and all the work was done by noon efficient fair price frien The service light came on on my car I called in the morning they were able to see me at 9 and all the work was done by noon efficient fair price friendly helpful technicians and all the people at the dealership More

JCW Dinan Tune Excellent service. Installation was done on time and completed earlier than expected. Traveling from out of town, I was provided a loaner vehicle at Excellent service. Installation was done on time and completed earlier than expected. Traveling from out of town, I was provided a loaner vehicle at no charge, and was able to spend the day conducting business in NYC. My Customer Service Rep Nick Falvo was accommodating and informative. Special xxxxxxgo out to Sales Rep Michelle who spent unscheduled time with me during a random stop at the dealership on a previous business trip. She had insights into JCW performance tuning that I did not get at other dealerships. More

Great experience Needed a hard-to-find part to optimize performance of my JCW Hardtop. Nick researched the information, obtained the parts and then kept me information Needed a hard-to-find part to optimize performance of my JCW Hardtop. Nick researched the information, obtained the parts and then kept me information at every step along the way. A great experience! More

Very pleasant service experience Dropped of my recently delivered Clubman S for an issue with the automatic windshield wipers. I was given a loaner and told they would call me later Dropped of my recently delivered Clubman S for an issue with the automatic windshield wipers. I was given a loaner and told they would call me later in the day after the diagnosis was done. Turned out to be a defective rain sensor and the part would be in the following day. I was called early the next morning that the car was ready and would be washed and ready for me to get in about an hour. Joe and everyone else were very pleasant to deal with More

Great experience ! Very efficient Nicholas Falvo was my service provider. He did an amazing job in explaining all the issues I had with my mini cooper and what next steps should be tak Nicholas Falvo was my service provider. He did an amazing job in explaining all the issues I had with my mini cooper and what next steps should be taken. I felt very pleased with his job and his honesty. Great employee ! More

Another outstanding experience with Nick As always a great experience. Nick alsways goes w over and beyond. He has always worked hard to make sure we get the greats value and best use of ou As always a great experience. Nick alsways goes w over and beyond. He has always worked hard to make sure we get the greats value and best use of our time. More

Mini Spring Service Ryan Patti is excellent. Very clear on what needed to be done. Good customer service and very friendly. Thanks to Ryann and the service department. Ryan Patti is excellent. Very clear on what needed to be done. Good customer service and very friendly. Thanks to Ryann and the service department. More

Thanks, Mini!! Service yesterday was perfect! Nick is always so thorough and accommodating with everything I need for my Mini. Actually whenever I need service you a Service yesterday was perfect! Nick is always so thorough and accommodating with everything I need for my Mini. Actually whenever I need service you all have been so helpful and nice too. Thanks!! More