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2,058 Reviews of MINI of Ramsey - Service Center
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March 29, 2018
Service Service advisor was very helpful with syncing my phone and explaining the service being done to the car. I was Unhappy with the tech who tried to sel Service advisor was very helpful with syncing my phone and explaining the service being done to the car. I was Unhappy with the tech who tried to sell me a new tire because my tire had an indentation in it. More
by egnassi
Verified CustomerEmployees Worked With
Ryan Patti
March 29, 2018
My experience was pleasent The guys at Mini were great communicators. I was given a number to call with any questions that went directly to my tech. He texted me every step of t The guys at Mini were great communicators. I was given a number to call with any questions that went directly to my tech. He texted me every step of the way and let me know when the car was done. When I arrived the drop off of the loaner car was easy and my car was ready and waiting for an easy exit. More
by JAMES.MULCAHY
Employees Worked With
Nick Falvo
March 29, 2018
Just a great customer service experience These guys have it down to a science. Just fantastic service. Communication in the way that you want (email, phone, SMS). Regular updates on status These guys have it down to a science. Just fantastic service. Communication in the way that you want (email, phone, SMS). Regular updates on status. Detailed explanation of any issues. Just a fantastic experience every time. More
by edbrolin
Employees Worked With
Nick Falvo
March 29, 2018
AMAZING SALES AND SERVICE STAFF!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Ruby was amazing with my purchase experience and I have had minor issues with my vehicle, but Joe Frasco my service advisor was on top of everything. Ruby was amazing with my purchase experience and I have had minor issues with my vehicle, but Joe Frasco my service advisor was on top of everything. TEN STAR RATING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More
by OMANCHA0
Employees Worked With
March 28, 2018
Great. Great job on repair, service and price. Nick was excellent with E-MAIL communications. Keep up the good work. Still looking for a new car. Great job on repair, service and price. Nick was excellent with E-MAIL communications. Keep up the good work. Still looking for a new car. More
by GAGOVIEL4
Employees Worked With
Nick Falvo
March 28, 2018
awesome customer service by Ryan! Ryan was terrific. Was extremely, friendly and concerned when I dropped in with my Mini Cooper Countryman unannounced complaining about a very strang Ryan was terrific. Was extremely, friendly and concerned when I dropped in with my Mini Cooper Countryman unannounced complaining about a very strange sound. He checked out the car and took care of the issue and sent it for a quick wash. In and out in short period of time with a quieter, cleaner car! Kathy Kelly More
by JERSEYKELSO
Employees Worked With
Ryan Patti
March 28, 2018
MINI Things Matter From the beginning MINI was unlike any other. Fueled by integrity and enthusiasm, their staff always ensure you enjoy the ride. When people love what From the beginning MINI was unlike any other. Fueled by integrity and enthusiasm, their staff always ensure you enjoy the ride. When people love what they do, it shows and quality is never a compromise. The charismatic aura is contagious at MINI and you enjoy being a part of it. It’s why I’ve been coming back for the past 5 years, and why I will continue to. I love my car and will always give it the best. So it makes sense to only go to best...and that I will attest. More
by ANNMARIEB1216
Employees Worked With
Ryan Patti
March 28, 2018
After purchase car care Dealer service is excellent as was initial sales ... everyone is very accommodating-from setting up my appointment through waiting for service to fini Dealer service is excellent as was initial sales ... everyone is very accommodating-from setting up my appointment through waiting for service to finish. Very comfortable and relaxed atmosphere. Thank you More
by brendan260
March 28, 2018
The service advisers take pride with their work. Nick my service advisor had told me had informed me my car would need brakes in 2,000 miles and did not pressure me in doing it then. I returned 2,000 Nick my service advisor had told me had informed me my car would need brakes in 2,000 miles and did not pressure me in doing it then. I returned 2,000 miles later and gave me great service and a loaner while the work was being done. Ryan the other service adviser took time to talk to my niece about having a used Mini checked before buying and gave her a card to call him for any questions before buying. Great crew. More
by spencej10
Employees Worked With
Nick Falvo, Ryan Patti
March 28, 2018
Excellent Nick was incredibly. He kept me up to date on the status of my car and went out of his way to look up tire insurance information, Nick was incredibly. He kept me up to date on the status of my car and went out of his way to look up tire insurance information, More
by WALTER.ARIELLE
Employees Worked With
Nick Falvo
