Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,074 Reviews of MINI of Ramsey - Service Center
Sort by
March 28, 2018
Great. Great job on repair, service and price. Nick was excellent with E-MAIL communications. Keep up the good work. Still looking for a new car. Great job on repair, service and price. Nick was excellent with E-MAIL communications. Keep up the good work. Still looking for a new car. More
by GAGOVIEL4
Verified CustomerEmployees Worked With
Nick Falvo
March 28, 2018
awesome customer service by Ryan! Ryan was terrific. Was extremely, friendly and concerned when I dropped in with my Mini Cooper Countryman unannounced complaining about a very strang Ryan was terrific. Was extremely, friendly and concerned when I dropped in with my Mini Cooper Countryman unannounced complaining about a very strange sound. He checked out the car and took care of the issue and sent it for a quick wash. In and out in short period of time with a quieter, cleaner car! Kathy Kelly More
by JERSEYKELSO
Employees Worked With
Ryan Patti
March 28, 2018
MINI Things Matter From the beginning MINI was unlike any other. Fueled by integrity and enthusiasm, their staff always ensure you enjoy the ride. When people love what From the beginning MINI was unlike any other. Fueled by integrity and enthusiasm, their staff always ensure you enjoy the ride. When people love what they do, it shows and quality is never a compromise. The charismatic aura is contagious at MINI and you enjoy being a part of it. It’s why I’ve been coming back for the past 5 years, and why I will continue to. I love my car and will always give it the best. So it makes sense to only go to best...and that I will attest. More
by ANNMARIEB1216
Employees Worked With
Ryan Patti
March 28, 2018
After purchase car care Dealer service is excellent as was initial sales ... everyone is very accommodating-from setting up my appointment through waiting for service to fini Dealer service is excellent as was initial sales ... everyone is very accommodating-from setting up my appointment through waiting for service to finish. Very comfortable and relaxed atmosphere. Thank you More
by brendan260
March 28, 2018
The service advisers take pride with their work. Nick my service advisor had told me had informed me my car would need brakes in 2,000 miles and did not pressure me in doing it then. I returned 2,000 Nick my service advisor had told me had informed me my car would need brakes in 2,000 miles and did not pressure me in doing it then. I returned 2,000 miles later and gave me great service and a loaner while the work was being done. Ryan the other service adviser took time to talk to my niece about having a used Mini checked before buying and gave her a card to call him for any questions before buying. Great crew. More
by spencej10
Employees Worked With
Nick Falvo, Ryan Patti
March 28, 2018
Excellent Nick was incredibly. He kept me up to date on the status of my car and went out of his way to look up tire insurance information, Nick was incredibly. He kept me up to date on the status of my car and went out of his way to look up tire insurance information, More
by WALTER.ARIELLE
Employees Worked With
Nick Falvo
March 28, 2018
Great experience Please with service. It was an emergency service and immediate action was taken. Thank you Terry as always for helping and co-coordinating. Thank you Please with service. It was an emergency service and immediate action was taken. Thank you Terry as always for helping and co-coordinating. Thank you Nick for all your support. More
by suchandra.bose1985
March 28, 2018
It took about 1.5 hours for an oil change. Anywhere else, an oil change would take 10 minutes (after a 15-20 min wait). Here I waited 90 minutes even though I had made an appointment days in ad Anywhere else, an oil change would take 10 minutes (after a 15-20 min wait). Here I waited 90 minutes even though I had made an appointment days in advanced. If it wasn't complementary, I'd never bother. More
by Person12345
Employees Worked With
Nick Falvo
March 28, 2018
Oil Change gone bad Went for a standard oil change, on way home oil filter came loose causing oil to come out of car, getting oil all over under carriage and engine compa Went for a standard oil change, on way home oil filter came loose causing oil to come out of car, getting oil all over under carriage and engine compartment. Dealer towed car back to service shop, fixed oil filter problem, totally power washed car to remove all oil from car. Kept car to make sure there were no problems with engine, and to this point all seems well. I chalked this up as a accident, which can happen to anyone and I thank Nick in service for taking care of the situation. More
by SPS2957
Employees Worked With
Nick Falvo
March 28, 2018
Excelent service with top service advisors Highly recommend. Very friendly, courteous and knowledgeable staff. Respectful of my time concerns and needd. Solved my problem promptly. Keep up the Highly recommend. Very friendly, courteous and knowledgeable staff. Respectful of my time concerns and needd. Solved my problem promptly. Keep up the good work there. More
by MIGUEL.KYCHENTHAL
Employees Worked With
Nick Falvo, Ryan Patti
