MINI of St Louis

Pleasant, Informative, and Friendly My experience was great! Dustin was very informative about each "mini" question I had (and I had many). He was able to give me specific details rega My experience was great! Dustin was very informative about each "mini" question I had (and I had many). He was able to give me specific details regarding each make and model as we viewed the options in the lot. He listened to what I wanted in my Mini and helped direct me to the models that held the options I wanted and the best deals. Even financing went smooth and everyone was super friendly. Thanks Mini!! (and Dustin and Tina) More

Perfect customer service I went to this dealership to test drive a Mini Cooper that my husband had seen on their lot. Karen my salesperson was very sweet. She went on the test I went to this dealership to test drive a Mini Cooper that my husband had seen on their lot. Karen my salesperson was very sweet. She went on the test drive, did not even get upset when I drove the Mini to my home to get a picture of it in my driveway to send to my husband. The purchase went smoothly. We were treated with respect every step of the way. Karen even took the time to explain all the features on the car. But to be honest the car has so many features we are going to need more help from Karen. This dealership goes above and beyond on how it treats their customers. They will always get our business. More

Great Experience We have always received great sales and service here. We have two Minis from them. We get a VIP feeling. The service department will let you know what We have always received great sales and service here. We have two Minis from them. We get a VIP feeling. The service department will let you know what is going on, and estimated price prior to fixing. In sales, Steve Emerson worked hard to seal the deal. Trust, value, and respect is what we received, what we give to them. More

Mini if St. Louis Mini of St. Louis sales and service are completely superior to any other. I now own my third Mini in 12 years and am still impressed with fairness on Mini of St. Louis sales and service are completely superior to any other. I now own my third Mini in 12 years and am still impressed with fairness on trade in as well as new car price. I've always received an education in new models, styles and improvements to the Mini. As usual, the improvements are outstanding. Due to expert sales staff and efficiency in completing paperwork I can motor off the lot and begin the fun. More

Apart of the Family! I walked in with the intention of more or less just browsing around at the many Mini options. I've been looking for all different kinds of Minis over I walked in with the intention of more or less just browsing around at the many Mini options. I've been looking for all different kinds of Minis over the past few months. However, let me tell you, the atmosphere of this dealership just captivates you and draws you in. The professionalism with a side of quirkie natures make you just instantaneously fall in love with everyone. That enough causes a feeling that even though you just met everyone you all ready feel apart of the family. Steve was my salesman this day and thank goodness I had the opportunity to work with him. His spot on knowledge of current inventory and every inch of detail of these cars just makes you feel like your walking around with a live action owners manual which is great because I ask a lot of questions wanting to know everything and anything when buying a new car, features, media options, luxury options, everything. Had a great time, got a great deal, met some new friends, joined a new family, the day itself was perfection at its finest. All in all this was overall a 100% prefect experience that I will never forget. I have now recently joined the Mini family and I'm sticking with it for a long time. More

Easy new car buying process I walked and was greeted by Steve during my lunch break. Steve had the inventory at his fingertips and immediately my dream car from my description a I walked and was greeted by Steve during my lunch break. Steve had the inventory at his fingertips and immediately my dream car from my description appeared on the screen. I spent 30 minutes finding the car and filling out the paperwork. (one easy form) Steve worked with Tina in finance on my terms and then some. I picked up my car on a Saturday and realized Steve brews an awesome cup of coffee as well! Totally pleasurable experience and completely painless! James K More

Great dealership This dealership made it very easy for me to purchase my new MINI. Sales person and finance person were great to work with. Price and value were righ This dealership made it very easy for me to purchase my new MINI. Sales person and finance person were great to work with. Price and value were right what I was looking for. More

First time Mini buyer! I went to Mini of STL with the possibility of purchasing a Mini. I'm just not a BIG car person. Karen was awesome in locating a mini just for me. I went to Mini of STL with the possibility of purchasing a Mini. I'm just not a BIG car person. Karen was awesome in locating a mini just for me. More

thorough and professional Rick, Dave, Carrie, Mary, and everyone else there go above and beyond to make sure my car is working great. I have two older minis, and by now, they a Rick, Dave, Carrie, Mary, and everyone else there go above and beyond to make sure my car is working great. I have two older minis, and by now, they all know me by name! This is a great team and I have never had a bad experience. More

Will Be Back!!! Bought my first Mini 4 years ago. Karen was the best. When I wanted a new one - no question where I was going. I called Karen -told her what I wanted Bought my first Mini 4 years ago. Karen was the best. When I wanted a new one - no question where I was going. I called Karen -told her what I wanted - she called back with exactly the news I wanted to hear. Committed to it over the phone. One week later drove 3 hours to pick it up site unseen. Had my new one 1 week now and couldn't be more pleased. Thank you Karen and Tina for making my experience a "will come back for more" one. Great bunch of people to work with. More