877 Reviews of MINI of St Louis - Service Center
Mini of St. Louis is one of the best mini dealerships for service. I had no idea how high the level of service is at Mini of St. Louis. After the experience we had at a mini dealer in flordia just to get a t service. I had no idea how high the level of service is at Mini of St. Louis. After the experience we had at a mini dealer in flordia just to get a tire replaced on vacation. I now know the level of excellence provided by Mini of St. Louis is due to the highly trained and caring employees. More
Dealership was very clean and staff was friendly to boot. Very nice accommodations for folks who are sitting around and waiting for routine repair work. Very nice accommodations for folks who are sitting around and waiting for routine repair work. More
Arman and the entire Service team at Mini of St. Louis are fantastic and well worth the long drive for me. Every team member I have spoken with, including the porters and service technicians, have been ex are fantastic and well worth the long drive for me. Every team member I have spoken with, including the porters and service technicians, have been extremely friendly. I appreciate the quick response times and open communication. They don’t talk down to women like so many other dealerships, and worked with me to save money even though they had no obligation to. I look forward to working with them for the foreseeable future. More
My vehicle was having issues that I just could not figure out. Arman and his team throughly reviewed the vehicle for a few days because of different error codes and a persistent check engine light coming on. out. Arman and his team throughly reviewed the vehicle for a few days because of different error codes and a persistent check engine light coming on. Instead of rushing through to temporarily fix the issue(s), Arman and his team thoroughly checked the vehicle, solved every problem as they came along, tested the vehicle by driving it to ensure nothing else would pop up as an error, and after making sure everything was 100% okay, informed me all of the stressful issues were taken care of. Even though it took about 5 business days to fix (not because of lack of trying, just troubleshooting), Arman offered a loaner vehicle, his time, and energy to resolve the problem. He kept in contact with me every day and helped me feel less stressed over this heavy situation. He communicated wonderfully, and I would rather wait a week to make sure *everything* was resolved than constantly fix something only to show back up to the dealership multiple times. He and the team were great! More
Great visit! Arman confidently fielded my questions related to safety and emissions inspections and provided outstanding customer service during my appointment. I love my MINI and MINI of St. Louis. related to safety and emissions inspections and provided outstanding customer service during my appointment. I love my MINI and MINI of St. Louis. More
Arman was amazing from start to finish. He took care of the car, went the extra mile to make sure I had all of the information I'd asked for and more, and was extremely considerate of me the whole way thro the car, went the extra mile to make sure I had all of the information I'd asked for and more, and was extremely considerate of me the whole way through. I would definitely recommend this dealership to anyone looking for a car. Service is fantastic. More
Had to come in for some regular maint. Went very smooth and I was out in a loaner car in five minutes. Done when promised and cleaned as well. Thank you for the good service and the follow up to make sure and I was out in a loaner car in five minutes. Done when promised and cleaned as well. Thank you for the good service and the follow up to make sure I was happy. Our sales guy Mark has always followed up and we do appreciate it. More
We love our Mini's. But the care and attention we receive from Arman as well as the care and expertise if the techs make for a great ownership experience. This visit was an oil change and emissions receive from Arman as well as the care and expertise if the techs make for a great ownership experience. This visit was an oil change and emissions inspection. Why do I drive to the mini dealer for those? Trust. How many dealers can you say that your service experience was a pleasure? More
Arman was amazing from start to finish. He took care of the car, went the extra mile to make sure I had all of the information I'd asked for and more, and was extremely considerate of me the whole way thro the car, went the extra mile to make sure I had all of the information I'd asked for and more, and was extremely considerate of me the whole way through. I would definitely recommend Arman to anyone looking for premium service whether buying or having repairs. He's superb. More