MINI of Stevens Creek

I recently purchased a used vehicle from Mini of Stevens Creek. My experience was wholey positive. The whole process was without stress or unneccessary complications. The guys who helped me were amiable, Creek. My experience was wholey positive. The whole process was without stress or unneccessary complications. The guys who helped me were amiable, informative, clear and precise in all our communications. There were no surprises, no hidden charges and no uncertainties. They even agreed to deliver the car personally to my home the next day, a trip of 68 miles. Car was spotless and in great shape. I highly recommend anyone checking our Mini of Stevens Creek. I rate their service as a 10 out of 10. More

The sales person and finance representative were very friendly and helpful. I would recommend Mini of Stevens Creek to anyone interested in purchasing an amazing automobile. friendly and helpful. I would recommend Mini of Stevens Creek to anyone interested in purchasing an amazing automobile. More

I bought a used 2018 Mini Cooper with low mileage and am VERY pleased with the vehicle and the service provided by Mini of Stevens Creek. I had been searching on Craigs List, other dealers, and private par VERY pleased with the vehicle and the service provided by Mini of Stevens Creek. I had been searching on Craigs List, other dealers, and private parties and Stv Creek is best. I also bought the 5 yr maintenance package for ongoing service. (Hope it works as well!!) More

Francisco was very knowledgeable and personable. Made us feel very at ease durin the process. Made us feel very at ease durin the process. More

I brought my Clubman S, 2011 oil change. Service advisor was helpful and checked in with me while I waited to get my oil changed. I ended up purchasing the 3-year oil deal, this cost is $2 Service advisor was helpful and checked in with me while I waited to get my oil changed. I ended up purchasing the 3-year oil deal, this cost is $225. More

We had a great experience purchasing our first Mini Cooper from Mini of Stevens Creek. Cesar was a great no pressure salesman and made the buying process simple and straight forward. We are very happy Cooper from Mini of Stevens Creek. Cesar was a great no pressure salesman and made the buying process simple and straight forward. We are very happy with the Mini and would recommend this dealership to anyone. More

Employees are very polite. I felt super comfortable there. I can tell they care about the consumer. I felt super comfortable there. I can tell they care about the consumer. More

I purchased a used vehicle here that I was not financing. While the sales people were fine, it took over an hour for someone to finally come write it up. The sales person sat me down and told me the finance While the sales people were fine, it took over an hour for someone to finally come write it up. The sales person sat me down and told me the finance guy would be by shortly. They said they were having a problem with their printer and finally after an hour they brought me into the finance room. The finance manager said that he just got there from another dealership. This took another 30 minutes and there was no loan, I was paying cash. After the paperwork was signed they gave me a key but no sales contract or anything to show I bought the car. I figured maybe they would email me a copy but that never happened. I called a few days later and they said the would email me a copy yet they never did. I followed up with another call and still nothing. It's been about a month and I still don't have anything showing I purchased the car other than the little registration paper thats on the windshield. Am I asking to much? More

I have bought 4 Mini Coopers from this dealership and my experience has always been great! experience has always been great! More

First off, we are extremely happy with our 2024 Mini Cooper SE EV. It is a joy to drive and so much fun! The limited range of 114 is not an issue as this is a second car, and the furthest we will drive Cooper SE EV. It is a joy to drive and so much fun! The limited range of 114 is not an issue as this is a second car, and the furthest we will drive it is Monterey, CA. With so many charging stations and the Mini's ability to charge incredibly fast, it's a non-issue. Abdul and Valen's sales team were great. There was no sales pressure, and they were very helpful. They were always open to our questions and very patient. We would definitely recommend either one to go see when buying or leasing a new Mini. Now, the signing of the paperwork and financing was another issue. It wasn't bad, but it was the typical auto sales routine that you get when buying or leasing a new car. The amount of payment you finally agree on is not the one they want you to walk out with. There is a constant pressure to add additional services. We were adamant that we wanted to stay at the payment we agreed on, but we were being pressured to add more, making our payment higher than we were comfortable wanting to pay. If you truly want us to consider these services, bring them up front during the buying process. I think more people would seriously consider them and more than likely add one or two of them. But when you pressure at the last minute, right before you sign the paperwork, it puts a sour feeling in your mouth. Most consumers are knowledgeable and always willing to listen to the dealership but be honest and upfront. Stop using the high-pressure-at-the-last-minute technique. If it weren't for that, we would have given this entire experience 5 stars. But spending nearly an hour going back and forth over additional services was not fun. The car was definitely the star of the whole experience! Thank you, Abdul and Valen! More