Jorge Mere has been the Service Manager of my two Mini's. Neither purchased at this dealership, however, Jorge's service advice and support has been first rate! He communicates with you via text/telephone to keep you advise of the status of the work.
He is trustworthy-a prize in this business-to be honest and forthright in recommendations for service work. Jorge was recommended to me and that was the best advice I received in 10 years!
Ask for Jorge, he will take care of business.