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MINI of West Chester
West Chester, PA
1,378 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,378 reviews
January 31, 2023
Michael was great the entire time. We purchased a fabulous used car in great condition and we are very happy with it. Otto's MINI's staff is very professional, friendly, and most hel We purchased a fabulous used car in great condition and we are very happy with it. Otto's MINI's staff is very professional, friendly, and most helpful. High recommended. More
by Littleflock7
Employees Worked With
January 23, 2023
My husband and I had the best experience! No pressure, great prices, and a beautiful dealership. Michael was so knowledgeable and great to work with. I ended up with the perfect car for me, a No pressure, great prices, and a beautiful dealership. Michael was so knowledgeable and great to work with. I ended up with the perfect car for me, a Mini Cooper S Convertible, and I couldn't be happier with it. Will definitely recommend Michael, and this dealership to my family and friends. More
by MBeisser
Employees Worked With
January 20, 2023
Everyone is very personable and helpful. They always got back to me right away. The creation, purchase, and hand over of the car was seamless. They always got back to me right away. The creation, purchase, and hand over of the car was seamless. More
by SamanthaSteinberg006
Employees Worked With
January 14, 2023
Michael was a pleasure to work with. Answered any questions I had quickly and accurately. The process was seamless! Answered any questions I had quickly and accurately. The process was seamless! More
by Theguardiian13
Employees Worked With
January 13, 2023
Pete was great! He answered all my questions and emails. Look forward to working with Pete again the next time I get a Mini. He answered all my questions and emails. Look forward to working with Pete again the next time I get a Mini. More
by julian10251
Employees Worked With
January 12, 2023
I have owned a Mini since 2005. I turned that one in and started leasing as I enjoy a new car every 3 years. I am on my 5th lease with Michael Dixon. Its always such a pleasure work I turned that one in and started leasing as I enjoy a new car every 3 years. I am on my 5th lease with Michael Dixon. Its always such a pleasure working with him. He is so professional and accommodating. He always walks me through every step till finish and follows up to make sure I am satisfied. Otto's Mini is conveniently located and the building is beautiful and clean. Any staff I have interfaced with have always been polite and helpful. I wouldn't dream of going anywhere else. Diane R. More
by dmreesey
Employees Worked With
January 03, 2023
Michael has been exceedingly instrumental in the delivery and acquisition of two new vehicles. The first was a 2015 Mini Hardtop S build which is still in the family. The second is a 2023 Mini Hardtop JCW and acquisition of two new vehicles. The first was a 2015 Mini Hardtop S build which is still in the family. The second is a 2023 Mini Hardtop JCW from the showroom. If you want a pushy salesperson go somewhere else. If you want all the facts and options that are available during vehicle search this is the place and Michael is the guy that will make it happen. Auto buying experiences don’t get any better than this! More
by Rux333
Employees Worked With
December 31, 2022
Michael was a pleasure to work with. He is knowledgeable, responsive and easy going. I am thrilled with my new Mini Cooper JCW Countryman. He is knowledgeable, responsive and easy going. I am thrilled with my new Mini Cooper JCW Countryman. More
by JRossiter
Employees Worked With
December 29, 2022
Pete and the entire Otto's team made the entire process seamless. This was my third Mini Cooper Countryman I have bought with Pete and every experience has been wonderful. The paperwork with Noel was also seamless. This was my third Mini Cooper Countryman I have bought with Pete and every experience has been wonderful. The paperwork with Noel was also super easy. It is the part I dread most when buying a new car, but the team had everything ready to go and I was in and out within 30 minutes. More
by Molly Belmont
December 29, 2022
Michael made finding the car I loved and the model that fit my lifestyle easy and enjoyable by answering all my questions and walking me through the lot to show me all my options. Once I decided to purcha fit my lifestyle easy and enjoyable by answering all my questions and walking me through the lot to show me all my options. Once I decided to purchase, Michael and the staff at Otto's MINI made the whole purchase process quick and easy. It was over in a few hours start to finish and I drove off the lot with my new car. One of the most important factors in choosing Otto's MINI is the flawless service they've provided me for 10+ years of MINI ownership and the casing attitude to ensure I had a excellent experience with them every time. They've often gone above my expects. More
by Bryan
