MINI of the Main Line | Page 24

dealership review: customer service I am writing about the customer service component of my experience at MINI of the Main Line. Customer service was attentive and considerate, not just I am writing about the customer service component of my experience at MINI of the Main Line. Customer service was attentive and considerate, not just compared to other car dealerships, but in fact among service providers generally. More

So Pleased No pressure, only kindness from the moment we arrived. Absolutely everyone was helpful and genuine. Do not go anywhere else if you want a Mini! No pressure, only kindness from the moment we arrived. Absolutely everyone was helpful and genuine. Do not go anywhere else if you want a Mini! More

Good experience I was helped in a timely and professional manner. Also, I was promised that the work would be done by a certain time and Scott was true to his word I was helped in a timely and professional manner. Also, I was promised that the work would be done by a certain time and Scott was true to his word. More

New Mini Cooper! Mini Cooper mainline and sales representative Darius couldn't have been more helpful and professional. They made the process enjoyable and I left with Mini Cooper mainline and sales representative Darius couldn't have been more helpful and professional. They made the process enjoyable and I left with a great new car. P.S. Enjoy the cookies. More

Very fast service Very friendly environment, Donovan was extremely helpful to resolve the battery problem. The waiting area was very well organized and clean. Definitel Very friendly environment, Donovan was extremely helpful to resolve the battery problem. The waiting area was very well organized and clean. Definitely will go back for the car first service. More

Purchased a new MINI Clean and friendly. Large selection of cars. Salesman Zack Gerber was patient, friendly, knowledgeable. Took his time to explain everything fully to u Clean and friendly. Large selection of cars. Salesman Zack Gerber was patient, friendly, knowledgeable. Took his time to explain everything fully to us and answer all our questions. More

Leasing a 2020 Mini While we were wandering around the car lot, Zack Gerber came out to join us. He was very friendly, yet quite professional. We ended up getting a car While we were wandering around the car lot, Zack Gerber came out to join us. He was very friendly, yet quite professional. We ended up getting a car and it was just what I wanted. Zack made everything work, and I highly recommend him. When we met with the finance manager, Jonathan Christie, we were also impressed. More

My mini had an oil change . A service review. The service time was what I was told . Mini was washed including the windows on the inside! I have read a couple of unfavorable reviews but since this The service time was what I was told . Mini was washed including the windows on the inside! I have read a couple of unfavorable reviews but since this is the closest dealer to me I choose to use it . I have not felt the need to write anything unfavorable. During the past 4 years or so I’ve been advised of some work which should be done but the costs quoted were prohibitive. More

Mainline mini service I had a flat tire and the weather was torrential down pour‘s. Mainline mini fit me in and fixed my tire so that I felt safe to drive home. I had a flat tire and the weather was torrential down pour‘s. Mainline mini fit me in and fixed my tire so that I felt safe to drive home. More

Review for today’s service Usually I am very pleased with the service, however, today was terrible. I made an appointment yesterday because the brake light went on. It needed ne Usually I am very pleased with the service, however, today was terrible. I made an appointment yesterday because the brake light went on. It needed new pads. They only had one for the front and had to get the otters from a warehouse. It turned into a 7 hour wait. No inventory. No loners. No functioning courtesy car, a non functioning vending machine a non functioning ladies room, had to use the men’s room. No car wash or even to ask if I wanted wait another 5 minutes to have that done. I am going to see how far away other dealerships are located Nice service person, but out of his control. I should have called the plumber and the vending machine man for them! More