Mac Haik Chevrolet

I did not have a good experience with Mac Haik Chevrolet. The salesman, Javier did not go over the vehicle with me like most salesmen have in the past. I did not even realize the 2020 Trax model that I bough The salesman, Javier did not go over the vehicle with me like most salesmen have in the past. I did not even realize the 2020 Trax model that I bought did not come with cruise control. He does not return phone calls The finance guy, Scott set me up with GM Financial. Then 2 weeks later when I contact GM they have no record of my vehicle being financed. After calling Scott for 2 days with no return calls, I go in person and he tells me got a better deal with another finance company. Mind you, nothing changed for me. Not the interest rate or payment date or payment amount. So that tells me HE got a better kickback. The ONLY person who ever returned my phone call was the lady who handles the license plates. I will not buy from Mac Haik Chevrolet again. My daughter bought from them also and then referred me and a friend and never received her referral fees. More

Learn about "Mac Haik Finger Pointing" before you buy!I Learn about "Mac Haik Finger Pointing" before you buy! I have purchased many cars during the last 30+ years and I can easily say, my Mac Haik buyin Learn about "Mac Haik Finger Pointing" before you buy! I have purchased many cars during the last 30+ years and I can easily say, my Mac Haik buying experience was the absolute worst. Giving them a one-star rating is being too generous. I purchased a 2019 Corvette from Mac Haik Houston at the beginning of August 2020. Once I was comfortable with the terms I agreed to the transaction. As soon as they were paid the problems started and continued to accelerate over the next four months. When I received the required paperwork, Mac Haik had included unnecessary registration paperwork for signatures. I then found that the filing cost for this form was one of the “dealer add-ons” included in the contract. This is when the Mac Haik Finger Pointing and obfuscations started. I was told that an immediate refund would be issued, and I would receive it in a matter of a few days. Over three weeks had passed when I finally received the refund. But this was not due to their willingness to follow through with their promises, it came after repeated calls on my part. They never called me with updates…but why should they? They already have been paid. Being an out of state buyer we discussed the shipping of the car to Pennsylvania. Prior to the sale, I was assured that they were well versed in such matters. I trusted them in that that they will take care of the shipping and it could be completed within a week. Taking them at their word was my first mistake. During the next three weeks I endured every excuse imaginable about the status of the delivery. The Mac Haik Finger Pointing was used once again and it all seemed directed at the carrier, or the weather, or whatever their excuse du jour was. After nearly a month had passed, late one afternoon I finally took delivery of the car that had been promised “within a week” of my purchase. I found it odd that when I talked with the carrier at the delivery point, he stated that he had picked up the car at the dealership the morning of the previous day. At the delivery, I was given only one key fob. Who ever heard of a dealership providing only one key fob for a $50,000+ car? I sure you have already guessed, I had to endure the Mac Haik Finger Pointing routine once again in my effort to solve their mistake. Dealerships are generally well versed in title registration procedures and, in fact, I paid Mac Haik a separate fee as part of their contract to do just that. Would you be surprised to learn that it took Mac Haik nearly four months to provide me with the tag and title to my Corvette? This did not happen because of any diligence or expertise on their part. My persistence played a large part I the process and was not without a fresh round of Mac Haik Finger Pointing. What I found most unsettling my attempt is that in early October the Mac Haik used car manager told he had paid extra to my state MVA to expedite the tags and was “guaranteed” to have the items “within ten days.” Pennsylvania has no such process or fee. The tag and title did not arrive in 10 days but two months after this promise was made to me. The PA MVA mailed the title to me at my address, but the tag at Mac Haik’s request was mailed to the dealership in Houston. I have no clue why they would have that done. One would think that sometime during this sorted process I would have been given an apology. I never received any form of apology from any of the many different Mac Haik personnel I spoke with in my efforts to correct their problems; it seems that they were too busy pointing fingers. To me that says a lot about their character and the lack of empathy for their customers. Unless you have a high threshold of toleration of lies, broken promises, and Mac Haik Finger Pointing as well as having a lot of time to solve problems of their doing, I strongly recommend that avoid Mac Haik for your next purchase. More

Customer Service is amazing. Richard Smith was very attentive, patient, and professional. This is my first Ford and I love my new truck!! I would definitely recommend Mac Haik Chevrolet! attentive, patient, and professional. This is my first Ford and I love my new truck!! I would definitely recommend Mac Haik Chevrolet! More

Best Repair Works I bring my truck to get serviced here and I have never had any issues! Mac Haik Chevrolet has amazing staff members throughout the entire dealership! I bring my truck to get serviced here and I have never had any issues! Mac Haik Chevrolet has amazing staff members throughout the entire dealership! Great deals as well! More

Mac Haik represents the true definition of "American Greed"! I have been a Corvette enthusiast and owner since I was 19 years old. Over the last 45 years I have owned 8 Corvettes. I am currently driv Greed"! I have been a Corvette enthusiast and owner since I was 19 years old. Over the last 45 years I have owned 8 Corvettes. I am currently driving my 2016 Z06, which is a fantastic car, but when I saw the 2020 and the price that GM announced they were going to sell this world class sports car for, I was excited. On January 27,2020 I decided to pull the trigger. I was referred to Mac Haik and contacted them the same day. I provided my contact information and ask that they contact me upon availability of the new C8. On April the 2nd, in the midst of the pandemic, I reached out to them again asking if a 2020 Corvette became available to please contact me, just assuming that someone sadly, may not be able to take delivery of a current order. On April 4th, I received a text that one had become available. I immediately ask what I needed to do? The next text I received, was disappointing to say the least: "$10,000 above list bro" I responded by offering to pay full list, but my offer wasn't accepted. In addition to not getting that amazing car, the other most disappointing part was that GM has produced a world class super car that is truly affordable. They could have also been "greedy" and priced it much higher and still sold cars, but they didn't. They priced it where a current Corvette enthusiast could continue to drive the American Dream Car. It's a shame, that a Mac Haik's greed kept me from having the opportunity to own "my" next dream car! There are GM dealers that don't believe in this practice and when a C8 becomes available, I will own one! More

Wonderful customer service at Mac Haik Chevrolet! Everyone is always so friendly here not only when you buy a car but even when you take it to get serviced! at Mac Haik Chevrolet! Everyone is always so friendly here not only when you buy a car but even when you take it to get serviced! More

Amazing! Mac Haik Chevrolet has really blew me away with the way they provide the best customer service! I went in with a price in mind, I would not pass that Mac Haik Chevrolet has really blew me away with the way they provide the best customer service! I went in with a price in mind, I would not pass that price and unlike other dealerships they actually worked with me to stay under the price and offer me everything I wanted. They really go the extra mile to please the customers, I loved my new car buying experience! More

amazing price Just bought my new Silverado here for an amazing price! Mac Haik Chevrolet offers the best pricing you will not find anywhere else. I had gone to vari Just bought my new Silverado here for an amazing price! Mac Haik Chevrolet offers the best pricing you will not find anywhere else. I had gone to various companies before reaching them and really to save anyone time, they really work with you in order to receive the best pricing here!! I was able to be out within no time, very easy, stress free buying! More

Best Service Mac Haik Chevrolet has the greatest team! From buying your car to getting it serviced they do not disappoint. Just how they treated me when buying the Mac Haik Chevrolet has the greatest team! From buying your car to getting it serviced they do not disappoint. Just how they treated me when buying the car is the same way I was treated when going in for a service. They provide professional friendly customer service! More

Thank You If you are looking to buy a car you need to go with Moe at Mac Haik Chevrolet! He is sure to provide you with a great price and the most nicest servic If you are looking to buy a car you need to go with Moe at Mac Haik Chevrolet! He is sure to provide you with a great price and the most nicest service. I really liked the way he was able to consider my budget and work with it he did not try to up sell me into getting out of my price limit. He gave me everything I was looking for in the price I was looking for, I couldn't be happier with my new Camaro! More