Mac Haik Chevrolet

Lied to and Swindled Went in to buy an advertised 2013 Camero for $18K. Promised Service contract and 3 day return if not happy. Brought $5K down payment. By the time I wa Went in to buy an advertised 2013 Camero for $18K. Promised Service contract and 3 day return if not happy. Brought $5K down payment. By the time I was done with the Finance guy, the price had risen to $19K, the Service Contract cost me $2500 and when I took it home, I got an email 2 days later and salesman said it was an exchange, not a return. Went right to the GM and still got no help. These guys would cheat their mothers. All they wanted to do was hustle me out with an overpriced car and no recourse if unsatisfied. I'm scared to go in there for my 2 "free" oil change/tire rotations lest they screw me again. Stay away fro this dealership. They'll xxxx you. More

Service after the sale is horrible!!! I purchased a 2016 Chevy Tahoe and they bumrush with all of the extended warranties. SO I decied that I didn't want the warranties, I called and talke I purchased a 2016 Chevy Tahoe and they bumrush with all of the extended warranties. SO I decied that I didn't want the warranties, I called and talked to a Sean Cranford and he told me what I need to do since I live out of state. I sent him the requested info and now he will not return my calls. I think I need to make a visit back to the dealership. More

Slammed with unauthorized service My mother was just in last week to have her car serviced at Mac Haik Chevrolet on Katy Frwy. She wanted an oil change. When her car was ready, she wa My mother was just in last week to have her car serviced at Mac Haik Chevrolet on Katy Frwy. She wanted an oil change. When her car was ready, she was charged $289. Apparently they slipped in a fuel system cleaning, tire rotation and balancing. After she left with her car, she got an error code that relates to her tire pressure sensors not working, I guess due to the fact that they rotated her tires. Seems to me shop is slamming her for unauthorized work and creating other problems in the process. More

Cheater an connman Bought a 2015 new impala three month fail to start,they could not tell me why ,just check the battery an said OK,that was the first time I bought a po Bought a 2015 new impala three month fail to start,they could not tell me why ,just check the battery an said OK,that was the first time I bought a portable jumper good thing because it fail to start 3 more times,that was the last straw ,so bought a battery my self,now car starts every time,they should have replaced the battery under warranty,but did not,they also charged me things that not no my car,the cheated me out $500,gm was giving $3000 rebate they deducted my $500 deposit from the $3000,should have been $3500 down,but only show $3000 ,if you buy from them make sure you get your total rebate,an please don't buy extended warranty it's a rip-off,even when you don't use it they still charge you when you cancel it I bought one ,which some one should have told me what I'm telling you,im not telling you this because I don't like my car because I love my car,an I'm not saying this because I can't make the payments,i payed it off one week after drove off the lot,what I'm saying is 100% fact an true,so if you let them cheat you after reading this it's will be your own D falt, More

Poor and Awful Worst dealership I have ever come across. Made the biggest mistake of my life by choosing this dealership. The service department is the worst. When t Worst dealership I have ever come across. Made the biggest mistake of my life by choosing this dealership. The service department is the worst. When they don't know how to do their job, they just hang up. They run and try to avoid problems. Every time my car has been in, it came back with more problems. I had to tow my car twice because of the poor job they did. Just please be careful!!!! More

Oil Change and Tire Rotation I stopped at Mac Haik for an oil change and tire rotation on my less than one year old vehicle I bought from them. When I picked up my vehicle, I dro I stopped at Mac Haik for an oil change and tire rotation on my less than one year old vehicle I bought from them. When I picked up my vehicle, I drove 6 miles and two tires blew out. The dealer said it was not their fault, and want to charge me $700 for new tires. I went to the dealer where I purchased the vehicle because i thought they would provide the best service. The trust in the dealership service center has been totally destroyed. Do not have your vehicle serviced here More

DO NOT SHOP HERE I was given a price on a brand new impala via text from a sales rep. Telling me that they could match and beat another dealerships price/deal. So of c I was given a price on a brand new impala via text from a sales rep. Telling me that they could match and beat another dealerships price/deal. So of course wanting to save the money I went to them. When I got there after speaking with the sales rep about the price we spoke about on a new car. He then told me oh well for that price it would be on a demo car and could have up to 3000 miles on it. So still thinking it's still a good deal I test drive and do paperwork.. as soon as I sat down they switched my salesman to a younger lady. I think for persuasive means. Then another totally new guy comes and tells me that everything went thru but they weren't accepting my trade in but it's ok and I should default on the loan because GM's got my back. xxx?? Is this what you tell people? Default on your loan and take this one. Then to top it off they didn't even give me the price that me and the 1st sales rep. Agreed on in fact it was no where close 7 thousand more than the agreed price. With a high APR and monthly note... This was kinda sad to see how they were so eager to push such bad advice that could potentially ruin ones credit score and files and then push them out the door with such a bad deal especially around this time of year.. smh Don't shop here!!!!! I'm positive by how this playd out. This happens to most customers who come here. Everybody I dealt with I felt was out to get me.. and I honestly just had a really awful visit here. More

Outstanding Experience Best car buying experience ever Mr Glenn Coleman was professional and we'll knowledgeable on his product. He wasn't pushy and gave us a fantastic deal Best car buying experience ever Mr Glenn Coleman was professional and we'll knowledgeable on his product. He wasn't pushy and gave us a fantastic deal on our new Impala. I know I'm in good hands with Glenn and the Mack Haik staff with there proven world class service. More

CAUTION!!! PLEASE READ. BUY AT YOUR OWN RISK. THIS IS, BY FAR, THE WORST DEALERSHIP I HAVE EVER BEEN TO. THEY SOLD ME A VEHICLE THAT OBVIOUSLY WAS NOT PROPERLY INSPECTED BEFORE I PURCHASED IT BECA THIS IS, BY FAR, THE WORST DEALERSHIP I HAVE EVER BEEN TO. THEY SOLD ME A VEHICLE THAT OBVIOUSLY WAS NOT PROPERLY INSPECTED BEFORE I PURCHASED IT BECAUSE IT HAD A MECHANICAL ISSUE. THE DEALERSHIP SAID THEY WOULD FIX THE VEHICLE BECAUSE I OWNED IT FOR LESS THAN 24 HRS AND IT WAS DUE TO THEIR NEGLECT, BUT WHEN THEY FOUND OUT IT WOULD COST $1,100.00 TO REPAIR, THEY REFUSED TO HONOR THEIR WORD AND WOULD NOT REPAIR MY VEHICLE. THEY TOLD ME THEY WOULD TAKE IT BACK OR I COULD HAVE IT "AS IS", BUT THEY WOULDN'T PAY FOR REPAIRS. THE MAC HAIK NAME IS NOT SOMETHING TO STAND BEHIND. I WOULD CAUTION ANYONE THINKING OF PURCHASING A VEHICLE FROM THIS DEALERSHIP, TO LOOK ELSEWHERE SO THEY DON'T HAVE TO SHARE MY EXPERIENCE. THEIR ARE SO MANY CHEVROLET DEALERSHIPS IN HOUSTON, IT IS NOT WORTH THE RISK. More

Great experience I purchased a 2014 Chevy Silverado and Alex took his time to answer all my question. Great experience and would highly recommend him. Great job. I purchased a 2014 Chevy Silverado and Alex took his time to answer all my question. Great experience and would highly recommend him. Great job. More