
Mac Haik Chrysler Dodge Jeep Temple
Temple, TX
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Service was excellent they took care of us quickly and were welcoming. They got our vehicle repaired faster then we thought and washed it. Provided us a loaner, thank you Mike for all you did and the ladi were welcoming. They got our vehicle repaired faster then we thought and washed it. Provided us a loaner, thank you Mike for all you did and the ladies were awesome at the desk. More
Service Rep worked me into the schedule, last minute, to have a repair made on my Jeep. He was very helpful and managed to have the work performed in a timely manner. Dealership makes service a priority. have a repair made on my Jeep. He was very helpful and managed to have the work performed in a timely manner. Dealership makes service a priority. 5 Star Service. More
They were informed of a timeline window and if the timeline cant be met, do NOT touch it. Zero communication for 14 days till we initiated he call, asking for a status update. Svc writer informed us t timeline cant be met, do NOT touch it. Zero communication for 14 days till we initiated he call, asking for a status update. Svc writer informed us the tech/s told him “in his words, put it on the back burner bc they had plenty of time” and then had issues upon disassembly the day before the set timeline. Was told on the day i picked up the loaner vehicle(wen) , my tck should be finished around lunch on fri. Fri came and went, as did the weekend with NO communication. Come this past monday, i returned the loaner vehicle at 11am and inquired to the status, which it still wasnt ready, bc the original issue was still there, so it had to be disassembled again. Got a call at 525pm that it was ready. I picked it up after the svc dept was closed, and found loose fasteners in several location a d was charged for an air filter and yet someone else’s dirty filter was installed. All of which brings into question how many other customers were charged for repairs or replacement items, but repairs weren't accomplished or svc items werent installed. More
Fast and very good service. Very polite, good communication from service representative. I would highly recommend friends or family members. Very polite, good communication from service representative. I would highly recommend friends or family members. More
The place was clean & all people were extremely polite, kind & friendly. My only comment was , not bing offered the cat wash or explained why not! kind & friendly. My only comment was , not bing offered the cat wash or explained why not! More
Service department is the reason myself or the company I work for will ever do business with you again. The outright lies from the service writer Michael and his lack of communication were tolerated for two work for will ever do business with you again. The outright lies from the service writer Michael and his lack of communication were tolerated for two weeks before we stopped the work order. The truck went in for a transmission issue but the technician fixed several recall issues which put the transmission repair off or behind schedule. More
My service advisor, K-LOVE made my experience there go very smooth and easy. The man kept me informed on every detail that was going on with my vehicle. I would definitely go back because of him. very smooth and easy. The man kept me informed on every detail that was going on with my vehicle. I would definitely go back because of him. More