Mac Haik Dodge Chrysler Jeep Ram

Mark sale man service is crook and terrible. I have a bad experience with Mark sale man at Used Car Dealership. He said he will make sure the problem with my tire pressure light on will be fixed I have a bad experience with Mark sale man at Used Car Dealership. He said he will make sure the problem with my tire pressure light on will be fixed when I come back on the other day because Auto shop closed when I bought the car. I told I will wait for license plate ready to pick up I will come back to check light on if It still occur. Time is coming license plate ready for pick up, i contact him to let him know I want make sure to fix the light on problem. he refused the repair service just check it. What is that mean if just check it. I told him the problem just there on that day I bought it, not something new. He knew it then told me come back another day to fix.. Now he don't want responsible for what he said. He blamed to me that car sold for 3 weeks, but I told him that I will come back to check for warning light on when license plate ready. What happen after 3 weeks if the problem already there at the day sold? Whoever want buy a car with warning light on if he hasn't promise to fix that warning light on? I just trust the sale man service at big dealership, nut no more for this dealership. The sale man trick me with a word, he told me that he said make sure to check it not fix it. If just check it why I want to buy a car with warning light on, don't you?Use English to trick me as I'm not a native English speaker? There are millions people in this State that are immigrants, I served in US Army for my great country. Give me a unsatisfied and disappoint about sale man service, lied to customer after car sold. That is negative feedback for dealership service. If anyone want take a risk is welcome give a try. Anything can happen in your case, managers will protect their staff for what ever you say to them. There are hundreds of dealership out there, so why we want to risk in problems. Dealership don't care about customer after vehicles sold. Thanks for reading my comments. More

Accept OWNERSHIP Visited dealership and left with a Buyers Order reflecting the agreed price. Was told they would honor the pricing for 24 hours allowing me to compar Visited dealership and left with a Buyers Order reflecting the agreed price. Was told they would honor the pricing for 24 hours allowing me to compare finance rates at my credit union. 12 hours later received phone call from Ben Stapleton - Mgr. stating he made a "grave miscalculation" that they will not honor the pricing. The ownership the dealership took on their mistake was dismal . The way they cast off customer service was very disappointing. In the end it speaks volumes for the character of the managers and this directly reflects to the dealer principles. I hope that you take the time and find a dealership that is truly Customer Focused and accepts responsibility for their words and actions. As they hold us a customers responsible for that. More

Terrible Called for the cost of labor on a Egr valve replacement. Was given a price for repair. Made the appointment. Price was nearly twice as much and valve Called for the cost of labor on a Egr valve replacement. Was given a price for repair. Made the appointment. Price was nearly twice as much and valve was four times the cost of the same egr valve at the local auto parts stores. (Checked four different ones) fyi: ask for price before you sign anything. Be ready to hold on to your pants😫If you dont have the work done it will cost you a bill (100) if you have signed for the assessment. Was going to give up the bill because I was told they didn't or wouldn't have the part for a day or so. Called the next morning and was told it was being worked on already. They had found the part and begun the work. Was not given a call on the sudden change. Not and never again will I use them for anything!!!! More

Terrible service Liars liars warning. My husband took his truck in to get it fixed and they wrecked it unwilling to work with us. They are smutting the dodge name quit Liars liars warning. My husband took his truck in to get it fixed and they wrecked it unwilling to work with us. They are smutting the dodge name quit selling them and pretending you know how to work on them. More

Terrible service Called to buy a vehicle and was told it was there. Set up a time to come check it out. Got off work early, driving to Crap Haik and received a text th Called to buy a vehicle and was told it was there. Set up a time to come check it out. Got off work early, driving to Crap Haik and received a text that they sold the vehicle I wanted. What a bunch of xxxxxxxx! Probably never even had the vehicle in the first place. Don't buy a vehicle here, they're a bunch of scam artists and nothing more!!! More

Lied to Do Not buy a used car from Mac Hait Jeep/Chrysler in Georgetown TX. They "Lie" and "Con" you. I bought a 2010 Honda Accord for my Son, We were promise Do Not buy a used car from Mac Hait Jeep/Chrysler in Georgetown TX. They "Lie" and "Con" you. I bought a 2010 Honda Accord for my Son, We were promised it was a great car and "Certified" by their mechanics! LMAO ! Very next morning when cold starting, it made a brief really loud engine clacking noise. Took it to them and said, "Sold as Is" Took it to a Honda Repair dealer and it had a bad VTR on the cam shaft, cost $700 to fix it. They don't stand behind their work, nor honor and I will never buy anything new or used from them ever again. It only made the noise when first start up cold, so I know they made it nice and warm for test drives and my personal mechanic when he inspected it. All the window seals on all four windows were deteriorated and cause water to leak in side the door panels, the cost me another $321. Joke of a Dealer! More

THE WORST!!!!!!! Don't expect a used vehicle to be clean from here, after signing & asking twice they finally agreed to throw in a detail which consisted of a drive th Don't expect a used vehicle to be clean from here, after signing & asking twice they finally agreed to throw in a detail which consisted of a drive thru wash that broke off the antenna leaving the bottom stuck in the base. Instead of offering to fix their screw up, they gave us one from a different vehicle on the lot which does us absolutely no good since part of the old one is still in there!!! Then my husband notices one of the clamps is missing from the battery, our salesman Joe says, "that's a driving hazard" and to no surprise will they fix it or offer to take it to their service dept!! This place is worthless, they don't care about their customers or the families they're putting into these vehicles that are unsafe, not to mention he knew almost nothing about the truck & its functions. The only pleasant person that seemed to give a xxxx was the finance guy at the new lot. I was involved in the car business for many years, at one point owning a used car lot & I should've known better....Don't ignore these reviews!! Take your business elsewhere or you'll have nothing but regrets, a vehicle with an outrageous monthly payment, & be responsible for the repairs to their damages before you even drive it off the lot. More

IF YOUR LOOKING TO DO BUSINESS WITH THEM READ ALL!! TOTAL SCAM ARTIST AT THIS DEALER SHIP... BUYER BEWARE COMPLETE WASTE OF TIME AND GAS MONEY. INTERNET ADVERTISED PRICE ON FRIDAY $3497 SPENT AN HOU TOTAL SCAM ARTIST AT THIS DEALER SHIP... BUYER BEWARE COMPLETE WASTE OF TIME AND GAS MONEY. INTERNET ADVERTISED PRICE ON FRIDAY $3497 SPENT AN HOUR AT THE DEALERSHIP ON FRIDAY WHILE AUSTIN A. SALESMAN WAS TO INCOMPETENT TO FIND THE KEY, I EXPLAINED THAT I LIVE OVER AN HOURS DRIVE AWAY AND I WOULD COME BACK ON SATURDAY. CALLED SATURDAY MORNING AUSTIN SAID HE FOUND THE KEY CAR COULDN'T BE TEST DRIVEN BECAUSE CHECK ENGINE LIGHT WAS ON BS. STARTED TALKING CREDIT CARD AND PUTTING THE VEHICLE ON HOLD MONDAY BS, I TOLD HIM I WANT TO BUY TODAY HE SAID HE WOULD CALL ME BACK BS. WAITED ALL DAY FOR CALL, NOPE.. I TRIED CALL HIM NO ANSWER, FINALLY DECIDED TO MAKE THE 1HR PLUS DRIVE. PULLED IN AND SOMEONE HAD JUST GOTTEN BACK FROM A TEST DRIVE IN THE CAR!!! AUSTIN ISNT THERE TALKED WITH DILLION SALESMAN NOW. TEST DRIVE THE CAR GO IN TO DISCUSS BUYING I HAVE CASH READY TO MAKE A PURCHASE NOW THE PRICE IS $5666 THEY SAY THEY RAISED THE PRICE THAT DAY!!!! I CALL FOUL BECAUSE I SPENT AN HOUR THERE THE EVENING BEFORE AT $3497 AND THEY COULDNT FIND THE KEY. I OFFERED TO BUY CAR AS IS FOR THE $3500 AND THE MANAGER SAID NO THAT THEY WOULD INSPECT THE CAR ON MONDAY AND HONOR THAT PRICE OF $3497 bs again. MONDAY AUSTIN CALLS ME ASKING ME TO MAKE AN OFFER AND lots of OTHER BS. I SAY NO THEY ARE GOING TO HONOR THE PRICE. DILLION CALLS THE PRICE HAS GONE UP NOW TO $4000 BECAUSE SUPPOSEDLY THEY REPAIRED SOMETHING WENT BACK OUT THERE MANAGER IS CONDESCENDING IN THE DISCUSSION ( DILLION WARNED ME THE MANAGER WAS A JERK I HAD A FEELING THAT ITS ALL PART OF THEIR SCAM ) TOTAL LOSS OF TIME AND GAS. THERE IS ALOT MORE OF BACK AND FORTH TO THIS STORY AND IT WAS MAINLY LYING AND MISDIRECTING TRYING TO JUSTIFY THE PRICE INCREASE AS OTHER REVIEWS HAVE SAID... THE ONLY THING I HAVE LEFT IS TELLING ALL MY COWORKERS THAT LIVE IN ROUND ROCK AND GEORGETOWN MY EXPERIENCE HERE AND HOW DISGUSTING THEIR BUSINESS PRACTICE IS. I HAVE ALREADY HAD 2 COWORKERS SAY THEY HAVE HAD SIMILAR TERRIBLE EXPERIENCES. More

Don't abide by warranty purchase and after purchase defects Bought a used Nissan Altama Austin was our salesperson and as soon as we left the lot the tire Sensor/warning light came on had to go to Brian G our f Bought a used Nissan Altama Austin was our salesperson and as soon as we left the lot the tire Sensor/warning light came on had to go to Brian G our finance rep since our salesperson didn't want anything to do with it.,to get any action done to repair, they took it in and called that it was ready and when picked up and drove off the same issue occurred. Took it back and they said the shop put the wrong sensors on, they finally got it fixed. Next thing we bought warranty from Brian G and a few months the AC was blowing warm air and when taken to service department Robert he charged us and found excuses .Dont ever by car or warranty from them they just get you then once they got your money you are worthless. More

NO CUSTOMER SERVICE The people that work in the service center will smile at you while they lie to your face. They do not have a concept of who the customer is and they The people that work in the service center will smile at you while they lie to your face. They do not have a concept of who the customer is and they DO NOT CARE. I can only assume that they do not have anyone to answer to...it sure isn't the customer! More