Mac Haik Ford Desoto

First time buyer and could not ask for a better experience This was my first time buying a new car at a dealership and it was a great experience thanks to everyone that helped out. I couldn’t have asked for a This was my first time buying a new car at a dealership and it was a great experience thanks to everyone that helped out. I couldn’t have asked for a better team that helped me out and gave me advice! I appreciate everyone that helped! I do not remember all the names but I am thankful for everyone who played a part. More

Service Department Oscar in Service work hard to get my car repaired in a fast and efficient way. Oscar was really kind. The only thing I didnt like is the Service Depar Oscar in Service work hard to get my car repaired in a fast and efficient way. Oscar was really kind. The only thing I didnt like is the Service Department they dont have loaners while they repair your car. But they do go the extra mile to save you money. More

Oil Change Great service if I were to complain it would be about the waiting room it was extremely cold that day had to get myself a blanket Great service if I were to complain it would be about the waiting room it was extremely cold that day had to get myself a blanket More

Very professional and courteous Our experience getting our car serviced was excellent. Everybody was courteous and very professional. We were able to call in ahead and make a reser Our experience getting our car serviced was excellent. Everybody was courteous and very professional. We were able to call in ahead and make a reservation, and dropped off the car. It was ready at the time they estimated. We are repeat customers. More

Superior Service My service advisor took care of all my needs even after getting sick and having to leave. Sydney is the BEST!! And so is Chad. My service advisor took care of all my needs even after getting sick and having to leave. Sydney is the BEST!! And so is Chad. More

Great Service Experience I dropped my car off on a Saturday morning for repair and Dan Hughson provided me with a loaner car. I wasn't expecting a loaner car. Thank You I dropped my car off on a Saturday morning for repair and Dan Hughson provided me with a loaner car. I wasn't expecting a loaner car. Thank You More

Sercive Dept. I bought a 17 Mustang 5.0 and and GPS along with the stereo, cd player, a\c controls ect.. have gone out. I took it to be serviced, they called n said I bought a 17 Mustang 5.0 and and GPS along with the stereo, cd player, a\c controls ect.. have gone out. I took it to be serviced, they called n said that it was the memory of my car was damaged. They ordered the part and til now i have not heard back. I have no part and i am driving around with my systemnot working properly. I am beyond disappointed with Ford and its staff. Its very hard to get any help there. I spoke to Lance Harris there and he doesnt return phone calls. I am waiting to hear when are they going to fix my car. More

Great Service Lance Harris is the best service advisor in Dallas........I wouldn't let anyone else help me with my service needs... Always feel like I am getting t Lance Harris is the best service advisor in Dallas........I wouldn't let anyone else help me with my service needs... Always feel like I am getting treating fairly.... More

Dependable Service Always communicates with you and I never feel like I'm being given a sales pitch to get extra that I really don't need at that time. Always communicates with you and I never feel like I'm being given a sales pitch to get extra that I really don't need at that time. More

Coolant System I dropped my car off to see what's wrong .. David called to advise what they believe problem was and the related cost. I choose to pick up car as I I dropped my car off to see what's wrong .. David called to advise what they believe problem was and the related cost. I choose to pick up car as I don't have upwards of $4500 plus to fix problem, I thank David for his honesty and advising up front the $$ I'm looking at spending to fix issue there. More