Mac Haik Ford Lincoln - Service Center

The MH service team did a great job the truck with maintenance. It was completed as timely and with follow up notes on air and fuel filters. Janet, my service tech was very helpful and knowledgeable. maintenance. It was completed as timely and with follow up notes on air and fuel filters. Janet, my service tech was very helpful and knowledgeable. More

My service advisor was helpful and kept me informed of what was going on throughout the whole process. The work done on my car was satisfactory and I will definitely be coming back for all of my future ne what was going on throughout the whole process. The work done on my car was satisfactory and I will definitely be coming back for all of my future needs. More

Me encanta el trabajo tan eficiente y rápido que hacen todos en general, también soy fan de el trato y la amabilidad que les brindan a sus clientes.. todos en general, también soy fan de el trato y la amabilidad que les brindan a sus clientes.. More

Chad was excellent! He checked me in and got me out within 90 minutes! He has such a pleasant demeanor, and I appreciate the service he provided to me. He checked me in and got me out within 90 minutes! He has such a pleasant demeanor, and I appreciate the service he provided to me. More

Excellent service. Took care of recall work at my office saving me hours of time. Took care of recall work at my office saving me hours of time. More

Excellent service. Receptionist was polite, the service using video was an excellent add to decline or request additional service via smart phone. Loved it! No press Receptionist was polite, the service using video was an excellent add to decline or request additional service via smart phone. Loved it! No pressure from anyone to make decisions. Thank you very much for the improvements made. More

Used Mac Haik for many years. I have purchased multiple new vehicles from M H for my personal and business use. The sales process has been very easy and I’ve dealt with the same s I have purchased multiple new vehicles from M H for my personal and business use. The sales process has been very easy and I’ve dealt with the same sales people for many years. Rick and Travis do a great job. I also use Mac Haik to service and maintain my vehicles, My service rep Mark takes care of me every time I need one of my vehicles serviced. Keeps me informed and provides prompt service. I trust the guys at Mac Haik they’ve been good to me for years. Couldn’t see using any other dealer for new sales and service. More

The service was on a Ford F350 SRW. It was oil, filter, fuel filter, cabin filter and tire rotation. Other than it was quite expensive and took over 3 hours, it was mostly fine.. How It was oil, filter, fuel filter, cabin filter and tire rotation. Other than it was quite expensive and took over 3 hours, it was mostly fine.. However, brining to to a professional at a dealership, you think they would know the front and rear tire pressures are different. And when rotating the tires they need adjustment. But sadly, no. So did it myself. The service tech did a good job keeping me informed. And apologized for the service taking so long. More

The service was good but a few things to recommend: 1. I scheduled an appointment but when I brought in the service manager was on sick leave. Recommend when this happens a person is assigned to take care I scheduled an appointment but when I brought in the service manager was on sick leave. Recommend when this happens a person is assigned to take care of me. I had to call the next day to get update from someone else but they did a good job. 2. When filling the DEF to full, clean up afterwards. There was DEF residue down my truck and I had to clean up. 3. Tire rotation. They didn’t check tire pressure. All 4 tires were out of recommendation. For the front tires I had around 55psi and back I had around 59psi. Should have been 60 front and 65 back. 4. I requested spare tire be rotated in. I was told that would be a $30 charge. That doesn’t make sense because yall have done before at no charge. 5. Recommend a quality check of vehicle when finished with customer at pickup. More

Phillip was great! His communication and ensurance to my satisfaction of resolving the issues with my wife 2022 Explorer was fantastic. He truely cared for getting to His communication and ensurance to my satisfaction of resolving the issues with my wife 2022 Explorer was fantastic. He truely cared for getting to a agreeable resolution was truly 5-star. I hope to not be in a frequent visitor of the service department, but I will seek out Phillip and Mark. More