Mac Haik Ford Lincoln - Service Center
Georgetown, TX
2,430 Reviews of Mac Haik Ford Lincoln - Service Center
Very easy to drop off vehicle and provided a reasonable expectation of when the vehicle would be completed. To my surprise, the vehicle was done the very next day! Thank you so much for the prompt and frie expectation of when the vehicle would be completed. To my surprise, the vehicle was done the very next day! Thank you so much for the prompt and friendly service! More
Normally get good service here but this time two things happened. First we had an oil change and they did not attach the splash guard on well and had to bring it back dragging. Second (and this is minor) t happened. First we had an oil change and they did not attach the splash guard on well and had to bring it back dragging. Second (and this is minor) they did not take off the old oil change sticker and just put on a second one. Not a huge deal but me and my wife are disabled and it is very difficult to remove those stickers. More
Service rep epitomized great customer service!Jason Service rep epitomized great customer service! Jason spoke to customers while they (I) were in line to let them know someone would be right with them Service rep epitomized great customer service! Jason spoke to customers while they (I) were in line to let them know someone would be right with them. Nobody does this anymore. I was very impressed. More
Just like we complain about bogus fees on our Cable bill I found the following BS fees on my recent auto bill. $5.75 for an oil filter disposal. Really? $99.00 to check my poor AM radio reception and sti I found the following BS fees on my recent auto bill. $5.75 for an oil filter disposal. Really? $99.00 to check my poor AM radio reception and still as poor as when I arrived $47.22 for "Eviron/supplies" for repair order. They told me this was for shop items like rags, cleaners and wipes! Total BS I gave them $853.56 but they will never get another dime from me again. More
Not sure why it is called quick lane. Took 2 hours and 15 minutes for vehicle to be serviced. In my experience at other places it takes about 45 minutes to an hour for an oil change and tire rotation. Only c minutes for vehicle to be serviced. In my experience at other places it takes about 45 minutes to an hour for an oil change and tire rotation. Only came here because closest Ford service to me so I can get Ford pass points. More
Restored my truck in Ford service. Even though they couldn’t reproduce my issue. They at least pulled the cover and saw the damage and fixed my issue. I felt they did a good job with even replacement w couldn’t reproduce my issue. They at least pulled the cover and saw the damage and fixed my issue. I felt they did a good job with even replacement warranty work. Have changed to this dealer for future repair and eventually maybe even a newer truck. More