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Mac Haik Ford Lincoln - Service Center

Georgetown, TX

4.5
2,434 Reviews

2,434 Reviews of Mac Haik Ford Lincoln - Service Center

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August 04, 2021

Shay Piel provided excellent customer service, he was friendly, courteous, efficient, and kept me informed while I waited. He also offered to have my car washed, they did a fantastic job washing my car. More

by ANNCITY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2021 -

Mac Haik Ford Lincoln responded

Hi, we're happy you found Shay to be so supportive during your experience here at Mac Haik Ford. If there is anything else we can do to assist you, please let us know! Take care!

August 04, 2021

It was very easy to make appointment. Everything done per request. Vehicle in and out the same day. Felt comfortable with Service Writer, Jason Norman. More

by KAY.ANDERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Norman
Aug 07, 2021 -

Mac Haik Ford Lincoln responded

Hi, thank you for sharing your positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

August 02, 2021

Great service and friendly staff. They communicated the problem and fixed everything they said they would fix. I will continue to bring my vehicle here More

by KUNDOGTX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Norman
Aug 18, 2021 -

Mac Haik Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

August 02, 2021

Excellent Customer Experience. Truck was done on time and to standard. Adjusted price because of Fords rewards Pass. I recommend this service department to all Ford owners. More

by Predatormg1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Norman
Aug 18, 2021 -

Mac Haik Ford Lincoln responded

Hello, we are happy we could make your experience a positive one! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

August 01, 2021

Jason did an awesome job (as usual) when servicing my 2016 Mustang Convertible. He is attentive, professional, knowledgeable and concerned about doing what is right for the customer! Two thumbs up! More

by CHUCK74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Norman
Aug 18, 2021 -

Mac Haik Ford Lincoln responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jason here at Mac Haik Ford! Thank you so much for choosing Mac Haik Ford as your first choice for service!

Aug 19, 2021 -

CHUCK74 responded

Keep up the great work!

July 30, 2021

Always reliable work.I like that you don't need an appt Always reliable work. I like that you don't need an appt at the Quicklane. The service representatives are friendly and explain things to me More

by MKVANDE2900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Main
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Mac Haik Ford Lincoln responded

Hello, we appreciate you taking the time to leave us this feedback. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 29, 2021

Wonderful work on my new Bronco! They were friendly and provide a quick turnaround. My vehicle looks beautiful and I’ll be going back for future maintenance when needed. More

by JOANNAMONTES78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Main
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Tincher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Zamora, Jason Norman, Trevor Lindell, Edwin Holmstrom, Christal Smith
Aug 18, 2021 -

Mac Haik Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 28, 2021

Since I bought my truck from Mac Haik, I've always taken it there for service. Over-all I'm pleased with the service. The wait times could be a bit better, other than that they have always answered my quest More

by SIDYODER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ryan burgener
Aug 18, 2021 -

Mac Haik Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 28, 2021

I have purchased several cars from Mac Haik. Mark Stepp is my "go to" guy in the service department. He always keeps me informed in regards to repairs and is quick to answer whenever I have questions. He More

by BRIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Stepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Mac Haik Ford Lincoln responded

Hello Brian, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

July 28, 2021

Thank you McHeik for allowing Jason Norman to represent McHeik. Jason has been a great service manager and we have been very please with his professionalism and dedication in providing great customer servi More

by FRANKANDMIKE78626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Norman
Aug 13, 2021 -

Mac Haik Ford Lincoln responded

Hi, we appreciate your feedback of our Staff's outstanding service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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