Mac Haik Ford Lincoln - Service Center

Robert listened, and ensured his understanding of my concerns. My truck’s problems were addressed and fixed in just under a day, even though it was over the holidays. most of the needed repairs were cov concerns. My truck’s problems were addressed and fixed in just under a day, even though it was over the holidays. most of the needed repairs were covered by my service plan. A+++ More

We had an issue with our expedition,I called the service We had an issue with our expedition, I called the service department and Crystal Smith did an excellent job in helping us resolve the issue. We hav We had an issue with our expedition, I called the service department and Crystal Smith did an excellent job in helping us resolve the issue. We have dealt with her for the last two years and ALWAYS get the very best service. She is quick to respond and follows through all the way to the end. She never makes you feel stupid, never pushes unnecessary costs on you, and makes sure the job is done right and to our expectations. She is very courteous and professional More

Had to start with a different vehicle than the one I first wanted to look at online. Edgar was great to take time with me finding a different car. He was good at explaining and taking time on all the f first wanted to look at online. Edgar was great to take time with me finding a different car. He was good at explaining and taking time on all the features of the vehicle. He stayed after hours so I could take the vehicle home that night. More

Happy with the quick service. They took the time to listen to my needs and get it fixed right the first time. Heidi was great and kept in touch throughout the process. listen to my needs and get it fixed right the first time. Heidi was great and kept in touch throughout the process. More

Destroyed a tire at the ranch over the weekend. Called Gene in parts to see if they had the tire in stock. They didn't but he ordered it to come in that afternoon. Gene got me in touch with Shay in Quick Gene in parts to see if they had the tire in stock. They didn't but he ordered it to come in that afternoon. Gene got me in touch with Shay in Quick Lane. Shay got the tire mounted and had the spare put back in its proper place. All went smoothly. More

This is my 2nd time using Mac Haik for service and just like the first time the service was completely quickly. The service team is courteous, informed and friendly. There was a recall that was brought t like the first time the service was completely quickly. The service team is courteous, informed and friendly. There was a recall that was brought to my attention during my visit. Jason gave me the option of taking care of it that day - awesome. Thank you Jason for getting me in and out of there quickly today. I'll be back. More