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Mac Haik Ford Lincoln - Service Center

Georgetown, TX

4.5
2,473 Reviews

2,473 Reviews of Mac Haik Ford Lincoln - Service Center

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May 26, 2025

Always great service. Chris is professional and communicates well. They found the problem and was able to fix it right away! More

by JEANNERENE.61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

Working with Tim Hairston and Alan East was a pleasure. They made my service appointment a success. Tim made the entire process simple and painless. More

by MCKIRKSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hairston
May 23, 2025

Service Advisor Ryan Burgener is excellent. Keeps me informed. Checks my service records to determine if I am current. Although other Advisors may be good also, i only go to Ryan or Shay Pie More

by DENNIS SYMANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Burgener
May 22, 2025

They always do a great job. They only recommend what's absolutely needed and I love coming there because they get me in and out as fast as possible. More

by SE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sophie Rosa
May 22, 2025

Communication lacked, not responsive, had to actually go up to dealership to get a response More

by RANDCELECTRIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Mishler
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John was hands down the only one that listened to - absolutely amazing employee
May 22, 2025 -

Mac Haik Ford Lincoln responded

Sorry to hear we missed the mark about your issue. We are speaking with all involved to see what happened and how we can do better in the future. Please call 512-930-3673 and ask for Miquieas Braganca (Sales Director) or James Main (Service Director) if you ever have issues in the future. Thank you for taking time to let us know about your experience.

May 19, 2025

Good/satisfactory service. Hard to find service dept. Service arrows are wrong at dealership. Parking hard to find. More

by tjthe4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

Mac Haik is wonderful. Absolutely love this dealership. It will always be home for my vehicle. More

by CHAIMEBREAUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Main
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Tincher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cowboy Robert Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

Robert Gonzalez is the best service advisor I had the pleasure working with from any Ford dealership. More

by mwolfgram212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gonzalez
May 19, 2025

Service was not delivered as promised, spare key will not start my truck will have to come back in to have spare key reprogrammed. More

by jmaldonado47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shan Grant
May 17, 2025

They were very busy but never did they show any stress. Very clean waiting area and restroom. The only thing negative was to air conditioning. Super cold! More

by nannamiller
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Main
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Tincher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cowboy Robert Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.