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Mac Haik Ford Lincoln - Service Center

Georgetown, TX

4.5
2,430 Reviews

2,430 Reviews of Mac Haik Ford Lincoln - Service Center

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April 18, 2025

The dealership was never able to correctly diagnose my pick up with the ongoing issues that I have been having since day one when I bought the vehicle. After taking it in several times throughout the tenu More

by HENRY110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Main
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stepp
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre was a disappointment to work with.
April 17, 2025

I scheduled online for the next morning at the Quick Lane service for an oil change and general checkup. Everything went as planned and they got me in and out in about 90 minutes. I also needed to replace a More

by fd2llio
Recommend Dealer
Yes
Employees Worked With
Sophie Rosa
April 15, 2025

Service manager Nico was great to work with. Would highly recommend him to anyone for future service. More

by MBAPARSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department team members chase and nico
April 14, 2025

Chris did a great job. He was able to warranty a faulty part at no charge. More

by PERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kubena 5 stars
April 14, 2025

Very impressed with the service, communication and speed of the repair. Charles is laser focused on the customer and making it right. More

by KENLANGSTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

Once again, I had a great experience at Quick Lane at Mac Haik Ford. Sophia was awesome as usual. More

by SHAFFERYODER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sophia
April 13, 2025

Sophia is AWESOME at Mac Haik Ford ! I received great customer service in a timely manner as usual ! More

by SHAFFERYODER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sophia
April 12, 2025

We received excellent professional and timely service from both Shay and the service team at Mac Haik. More

by mwlexus04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2025

when I brought in my Lincoln for service they told me Incas all set and then texted me yesterday that it was not fixed and would come to my home to do the repair. What kind of operation do you think you More

by BONELLIS49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Mac Haik Ford Lincoln responded

Our apologies for missing the mark. We are very sorry for the inconvenience. We are happy to have mobile service to save you further hassles of leaving it at the shop or bringing it back. It should have been fixed on time, and we will strive to do better in the future. No excuses.

April 10, 2025

Fast Serv Chad was GREAT! ! Had mobile pick up. All problems solved. Highly recommend. Excellent service b More

by andysattic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Rogers 10 stars!!