Mac Haik Ford Lincoln - Service Center

My engine light came on late Tuesday afternoon on my way home and was passing by Mac Haik, my normal service provider. I stopped in around 6pm and worked with the Service Advisor (Tim Hairston) who was on d home and was passing by Mac Haik, my normal service provider. I stopped in around 6pm and worked with the Service Advisor (Tim Hairston) who was on duty. Since I did not have a ride home he scheduled me to bring it back in the morning and provided me a loaner car. I returned the next morning, got the loaner car and received a call the next morning that it was fixed and ready to be picked up. My warranty covered the repairs so that was great news. That is why I keep going back to Mac Haik for service. More

Friendly helpful service. HD my vehicle ready when I arrived. Exactly as I had ordered it HD my vehicle ready when I arrived. Exactly as I had ordered it More

Excellent service. Shawn Grant kept me informed of the progress and even worked with me on an affordable price. This is the second time I’ve used Shawn and he’s given m Shawn Grant kept me informed of the progress and even worked with me on an affordable price. This is the second time I’ve used Shawn and he’s given me 5 star service both times. More

Shay has ALWAYS been exceptional in his service and attitude when dealing with me, He needs to be commended for his follow through. attitude when dealing with me, He needs to be commended for his follow through. More

Mac Haik Mobile Service came to my home and addressed the recalls in one hour. They arrived on time and the technician was professional in his appearance and demeanor, recalls in one hour. They arrived on time and the technician was professional in his appearance and demeanor, More

I always hate going to dealerships because you traditionally think of the pushy salesman who won’t leave you alone. That is not at all what Arthur was for us. He gave us his honest opinion and nev traditionally think of the pushy salesman who won’t leave you alone. That is not at all what Arthur was for us. He gave us his honest opinion and never pushed anything on us. Highly recommend. More

Great and friendly staff , service was top notch. Would definitely recommend to family and friends Would definitely recommend to family and friends More

The mobile service was outstanding. The service person was prompt in arriving and did a great job in servicing the truck. Will use again! The service person was prompt in arriving and did a great job in servicing the truck. Will use again! More

Mark always takes good care of me and gets the job done. Great attitude, friendly and patient. All great traits from someone who has to navigate a repair in between policy, build quality, management, techni Great attitude, friendly and patient. All great traits from someone who has to navigate a repair in between policy, build quality, management, technician and the customer. More

Tim kept good communication, on how the process of servicing my car and fixed the problem! servicing my car and fixed the problem! More