Mac Haik Ford Lincoln - Service Center

I love this dealership and their great customer service. They are always willing to help to find a solution. They are always willing to help to find a solution. More

Service my Fords at Mac Haik because it is closest to my house. The Quick Lane team (Sophie Rosa) is very attentive and patient. This is what prompted to try to buy a vehicle at this location. Buying experi house. The Quick Lane team (Sophie Rosa) is very attentive and patient. This is what prompted to try to buy a vehicle at this location. Buying experience was quick and painless and all team members (Ken Campbel & Nicole Stewert) were great on follow-through after purchase of the vehicle. More

Service after new sale are not a priority, except the day of actual sale. Each service organization is siloed and does not interface well. Urgency or prioritization is based upon extended lead times and is o of actual sale. Each service organization is siloed and does not interface well. Urgency or prioritization is based upon extended lead times and is overpriced. Bottomline, better customer service is obtained at smaller dealers vs being handed off to "over scheduled" departments that the wait line starts over upon exchange. No warm hand off or consideration of priority. More

Shay did a great job getting us taken care of. Mac Haik is a great dealship. Mac Haik is a great dealship. More

Nicole was amazing to work with! She delivered on all our requests and never tried to over sale what we wanted. She delivered on all our requests and never tried to over sale what we wanted. More

Had issue with pre collision warning, and not covered by ford. service dept took care of me ford. service dept took care of me More

Friendly people,fast service for dealership. Salesman was very nice,answered any question I had. They went above my expataions. I will highly recommend this dealership Salesman was very nice,answered any question I had. They went above my expataions. I will highly recommend this dealership More

Great Experience and Customer service Every Time! The express service truly saves me a lot of time. The express service truly saves me a lot of time. More

The service over the years has been a mixed bag. Times when I had to bring the car back for inadequate repairs. Other times service was perfect. In all cases, your service advisors were top notch - Times when I had to bring the car back for inadequate repairs. Other times service was perfect. In all cases, your service advisors were top notch - kept me up to date on the progress and promptly returned calls. More

Why are you requiring me to provide you a minimum of 15 words, this does not encourage me to complete it words, this does not encourage me to complete it More