Mac Haik Ford Lincoln - Service Center

Great customer services, respond well to questions and concerns regarding my 2022bronco sport, thank you! concerns regarding my 2022bronco sport, thank you! More

Robert Gonzalez took great care of us! No (you need this and that done) just straight to the point! He definitely has great/ friendly customer service vibes and I most definitely be back b No (you need this and that done) just straight to the point! He definitely has great/ friendly customer service vibes and I most definitely be back because of him. More

Good communication and expectation setting. I appreciate the free LOF. The waiting area is clean and comfortable. I appreciate the free LOF. The waiting area is clean and comfortable. More

Shay is very professional in his dealings and met all our expectations. It is a pleasure dealing with Mac Haik personal and Shay has my highest appreciation for the way he treated us. expectations. It is a pleasure dealing with Mac Haik personal and Shay has my highest appreciation for the way he treated us. More

Excellent service and customer confidence has been their strength. They practice everything that a well respected dealership should be credited for. strength. They practice everything that a well respected dealership should be credited for. More

Took a month to get a partial repair on a Lincoln Navigator, and nearly three weeks to get a loaner. Our service manager changed multiple times, and in the end, we were called liars when we confronte Navigator, and nearly three weeks to get a loaner. Our service manager changed multiple times, and in the end, we were called liars when we confronted the service department about intentionally hanging up the phone. Horrible experience, we won't be back. More

Mark Stepp always provides exceptional customer service. It is a pleasure to work with him on my vehicle service needs. It is a pleasure to work with him on my vehicle service needs. More

Shay did an incredible job of keeping me updated. Vehicle was ready exactly when he said it would be and total cost came in less than the original estimate. On top of that dealing with Shay felt mo Vehicle was ready exactly when he said it would be and total cost came in less than the original estimate. On top of that dealing with Shay felt more like working with a friend than a service advisor. Hope I don’t need him in the future, but I’m glad he’s there if I do. More

My salesman was top notch and the dealership was a friendly place. I will buy from them again friendly place. I will buy from them again More

So far, dealership has been good - didn't like waiting 2 months to get factory defect addressed 2 months to get factory defect addressed More