Mac Haik Ford Lincoln - Service Center

Very professional and good service, the advisor very attentive and knowledgeable about the service they're provided, answered all my questions. attentive and knowledgeable about the service they're provided, answered all my questions. More

I’m a Lincoln owner and my car not washed. Never had been since I brought the car to this dealer. Always washed at Lexus. Not what I expect. Other than that service was good. Never had been since I brought the car to this dealer. Always washed at Lexus. Not what I expect. Other than that service was good. More

I had an oil leaking onto the engine manifold which was causing smoke and coming out from under the hood. Mac Haik repaired it but then the issue started happening again so I took it back. They repaired causing smoke and coming out from under the hood. Mac Haik repaired it but then the issue started happening again so I took it back. They repaired it again at no cost. While the repair had to be done twice, they made it easy for me to bring it in again to get addressed quickly. Communication and handling from the Service Dept, specifically Shawn, was exceptional. More

730am appt for oil change. I was early, and confirmed I was a "waiter". 2 hours later my truck was still untouched, and they were unable to tell me why, but took ownership of i I was early, and confirmed I was a "waiter". 2 hours later my truck was still untouched, and they were unable to tell me why, but took ownership of it. I was told they could get me taken care of "right away, and would take 30-40 minutes". I retrieved my keys and left. I went out of my way to have my truck serviced at this location. I made an appointment for a basic oil change, and I lost 2.5 hours of my day for nothing. Until today, Mac Haik Quick Lane was the only shop that has serviced my shop. More

Cowboy and the team made sure to take care of my car issue and assist me with a rental. Everything was fixed very fast and I was able to get my car issue and assist me with a rental. Everything was fixed very fast and I was able to get my car More

The dealership does not have the capacity to meet the demand in the area. Warranty and other repairs have a 3 month wait for an appointment. The quick lane also does not have capacity to meet demand. Wai demand in the area. Warranty and other repairs have a 3 month wait for an appointment. The quick lane also does not have capacity to meet demand. Waits without an appointment are hours long. Even with an appointment, I waited over 30 minutes. The actual care was fine, though missing touches like vacuuming or washing with service. More

The sale experience was top notch. Douglas at used cars was phenomenal. When I brought back for first service. The service department was the exact opposite. Lost my car, for 45 min. D Douglas at used cars was phenomenal. When I brought back for first service. The service department was the exact opposite. Lost my car, for 45 min. Didn’t offer to help. Just said we can’t find your car. Very unprofessional staff in the service dept. didn’t offer any help, found myself walking all over the property during my work hours to try to remedy the situation. More

Quick lane department was great as always. There is a reason I have been coming back for the last 20+ years to both quick lane and service department. There is a reason I have been coming back for the last 20+ years to both quick lane and service department. More

Great service - waiting area was comfortable. Will schedule all my future service at this location. Will schedule all my future service at this location. More

Service was fast and the people who work there are easy to deal with. Highly recommended to deal with. Highly recommended More