Mac Haik Toyota

Mac Haik? xxxx NO!!! Checked website ahead of actually visiting this dealership for CERTIFIED pre-owned Camry sedans. Once there, Salesman showed me the "Certification" Checked website ahead of actually visiting this dealership for CERTIFIED pre-owned Camry sedans. Once there, Salesman showed me the "Certification" and (after I asked multiple times) admitted that the certification costs $800. and must be paid by the customer! (It's not part of the listed/asking price.) He said, and I quote: "The certification if for my (the customer's) benefit, so the dealership is not going to pay for it." Seriously?! How about "The Certification is a plus which entices potential customers to buy a used vehicle from a dealership rather than through a private party!" Mac Haik? xxxx NO!!!! As if this wasn't bad enough, when I was backing out to leave this rip-off joint, the salesman and is (I'm assuming) "Manager" banged twice on my window in an attempt to stop me! Who the xxxx do they think they are?! If I wanted to deal with them, I would have stayed and done so! I am now going to verify that any car I find on the internet which catches my interest is Certified and paid for by the dealership BEFORE I even set foot in their door! I suggest all those looking for a used car do the same... It's amazing how many games and hidden tactics to get our money these places pull- Do your homework and don't play it any way but YOUR way! More

Excellent purchase experience I've bought way too many cars over the years. It's never fun but working with Kurt it wasn't unpleasant like many have been. Kurt is very professional I've bought way too many cars over the years. It's never fun but working with Kurt it wasn't unpleasant like many have been. Kurt is very professional and knows his product. He takes the time to make sure everything is understood. He takes the time to find what the customer wants. I can definitely recommend Kurt when shopping for a new Toyota. More

Dishonest Finance Guy I had a pre approved amount from my credit union that I conveyed to my salesperson Al, the Sales manager Rich and the Finance guy. They all told me th I had a pre approved amount from my credit union that I conveyed to my salesperson Al, the Sales manager Rich and the Finance guy. They all told me that they may be able to get me a better rate and asked me to fill out a credit application. I made it crystal clear that I did not want my credit shot gunned to a bunch of financial institutions and they assured me my credit would only be pulled once. They lied!!! I woke up the next day prepared to return to the dealership to take delivery of my vehicle when I saw numerous emails with credit alerts. I learned that at least 4 financial institutions and the dealership had pulled my credit which drove my score down 26 points. I was outraged and immediately called the sales person who reminded me that I had signed the credit app which gave them permission to run my credit through as many financial institutions as needed. I reminded him that I specifically asked them not to do this and my credit was now damaged with too many inquiries. I then told him I would not do business with them and drove to Autonation Toyota and purchased my vehicle. More

BEEN DOING BUSINESS HERE FOR 38 YEARS.. STILL GREAT SERVICE! Mac Haik Toyota always provides top notch sales/service. Just bought a 2017 Camry. Everything was seamless and I got the exact vehicle we wanted. Mac Haik Toyota always provides top notch sales/service. Just bought a 2017 Camry. Everything was seamless and I got the exact vehicle we wanted. More

Collision center/ Eddie Guzman Yesterday, I've had a work done on my van at Mac Heik Toyota Collision center. And, I wanted to express my sincere gratitude to Eddie Guzman and the t Yesterday, I've had a work done on my van at Mac Heik Toyota Collision center. And, I wanted to express my sincere gratitude to Eddie Guzman and the team for outstanding job they have done taking care of my van - thank you so very much for the wonderful service ! The work done on the bumper is perfect, it exceeded my expectations! Also, thank you so much for cleaning my car - it was an unexpected very nice surprise! Again. I'd like to thank Eddie Guzman and the team for an outstanding workmanship and professionalism. I definitely recommend Eddie Guzman to anyone who seeks a trustworthy and honest service. More

Thank you Scotty Campbell and Mac Haik team Hey big thanks to Scotty and the rest is a team at Mac Haik Toyota. Scotty stay late on a Friday to meet us, follow through with special add-ons on ou Hey big thanks to Scotty and the rest is a team at Mac Haik Toyota. Scotty stay late on a Friday to meet us, follow through with special add-ons on our vehicle, and had great communication. It truly was a no-hassle experience and I would highly recommend it to my friends and family. We used catskin to add leather to our car and I'm very pleased would highly recommend that option. It is high quality and very comfortable at an affordable price. More

Love Scotry Campbell and Mac Haik Toyota! Had the best experience ever with Scotry Campbell as our salesman. He knew the product he was selling extremely well and was very fair! I highly recom Had the best experience ever with Scotry Campbell as our salesman. He knew the product he was selling extremely well and was very fair! I highly recommend Scotty at Mack Haik! More

Poor Service When in for oil and tire rotation. Was there 2 hours so I question the service writer. He said I was next in line other hour went by and my truck neve When in for oil and tire rotation. Was there 2 hours so I question the service writer. He said I was next in line other hour went by and my truck never moved so I told them to give me truck back 3 hours no service done. That after I buying the truck there, service there sucks. More

Professional, Ethical, and Fair Tonight I finalized the paperwork and purchased a car from the Mac Haik League City dealership. I can confidently say that I would likely have not pur Tonight I finalized the paperwork and purchased a car from the Mac Haik League City dealership. I can confidently say that I would likely have not purchased the vehicle from you and your dealership, had it not been for the exceptional professionalism of one of your salesmen: Ben Torres. Let me preface: I visited, spoke with, made offers to, and communicated with over 20 Toyota dealerships in the gulf states areas. I can't quite describe to you how frustrating my experiences were at these various places. Salesmen would drop the ball, ignore my calls, reject counter offers, provide incorrect or false information, and simply not know the information on the car they were trying to sell me. My experience with Ben Torres has now made all of those horrible experiences wither away to a distant memory. Ben was without a doubt the most cooperative and empathic salesman I encountered in my search to purchase a car. Ben exhibited the character, knowledge and diligence that I firmly believe every consumer in the car market wants to experience when they interact with a car salesman. He listened to what I wanted, worked with me to find the car, negotiated the price fairly, and maintained a trustworthy and ethical standard throughout the process. Ben was enthusiastic, but more importantly, he responded to what I asked of him. Ben is an absolute asset to your dealership, and I have no doubt that with his work ethic, positive attitude, and service-oriented nature, Ben will provide your dealership with more business in the future. I would certainly be the first to recommend him and your dealership to a friend or relative in search of a car. I appreciate everything your dealership has done...but the person I must truly thank is Ben Torres. More

Great service I've had my car maintenance done at this location for 5 years now and they have been wonderful every time. Felix is my favorite on the staff so far! H I've had my car maintenance done at this location for 5 years now and they have been wonderful every time. Felix is my favorite on the staff so far! He is so friendly, polite, timely and extremely thorough. Definitely recommend his service specifically if you come here! More