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Mac Haik Toyota
League City, TX
4,598 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,598 Reviews of Mac Haik Toyota
Verified Customer
October 31, 2022
2021 Highlander brought in for scheduled service and warranty issues. All items addressed in a timely fashion. Long lead times on replacement parts, but car still drivable. No surprises and get us infor warranty issues. All items addressed in a timely fashion. Long lead times on replacement parts, but car still drivable. No surprises and get us informed More
by CHIPNEWMAN57
Employees Worked With
Daniel Tucker
October 29, 2022
Excellent experience, Mr Sammy Yanez made my experience very very pleasant as well and Mr David (the financial guy) explained everything really clear. Thank you both for excellent service very very pleasant as well and Mr David (the financial guy) explained everything really clear. Thank you both for excellent service More
by LAWRENF
Employees Worked With
David (financial person ), Sammy Yanes, Darren Day
October 28, 2022
Bought a Toyota from another dealership and when it went wrong, I came here and they offered a good trade-in value and got me with a great Toyota Camry. wrong, I came here and they offered a good trade-in value and got me with a great Toyota Camry. More
by JANEKJUAREZ
Employees Worked With
James Bui
October 27, 2022
In for an oil change and tire rotation. Upon completion, I was handed my bill without any explanation as to the service performed. No tire tread depth info. No brake pad info. No leaks/ add Upon completion, I was handed my bill without any explanation as to the service performed. No tire tread depth info. No brake pad info. No leaks/ adding of any additional fluids. Nothing. And the biggest complaint...MY SEAT WAS COMPLETELY RE-ADJUSTED. WHY??? The "runner" is only in my vehicle for about 1 minute. LEAVE MY xxxx SEAT ALONE!!!!!! There is no need for them to adjust anything at all for the length of time they are in my vehicle. More
by strofan99
Employees Worked With
Did not get the names
October 27, 2022
Robin was the first person that assisted me and then Raul helped me out as well when Robin might not have been around. They worked the deal in tandem and did an amazing job. I always felt very looked after helped me out as well when Robin might not have been around. They worked the deal in tandem and did an amazing job. I always felt very looked after but at the same time with very little pressure being put on me. In fact in all the vehicle purchases that i have had it rates right up there with the best service that i have ever received. I purchased my previous Tandra from you guys and will definitely come back to you for future purchases. The environment the atmosphere and the service make it a really great place to buy ones vehicles. Again i must compliment both Robin and Raul for a job very well done. More
by MARTINWALSH007
Employees Worked With
Raul Ruiz, Robin Mayberry
October 27, 2022
This was a pretty good experience up until I got custody of the car. After the car was paid for, Mr. West presented me one key fob (he stated there were 2), and that it looks like the back of the fob is mi of the car. After the car was paid for, Mr. West presented me one key fob (he stated there were 2), and that it looks like the back of the fob is missing but it is supposed to look that way. After I got home, I found out, the fob was supposed to have a back side that holds a car key in it (which I also did not get). Now I have to go to Mazda and order more keys and an extra fob! Maybe Mr. West was told incorrectly, but it was a huge disappointment just as I was getting ready to drive home with the vehicle. While we were meeting with the numbers guy, (I traded in a car and paid cash for the rest), he was very motivated to sell me an all-weather warranty. When I told him no, he immediately put up a shield and was no longer quite as friendly as he was when we entered the room. Odd. More
by LTREADWAY
Employees Worked With
Gerald West
