Mac Haik Toyota

We had an excellent experience with Nick Tieu, our sales representative. Quick and smooth process of purchasing our truck at Mac Haik Toyota. representative. Quick and smooth process of purchasing our truck at Mac Haik Toyota. More

The service writers and technician were helpful and friendly. Everything went well and on schedule. friendly. Everything went well and on schedule. More

Adam Bates was very helpful and has continued to be even after the sale. The only negative was that there were basically no vehicles on the lot to compare and try out before purchase. This isn't the dealer' after the sale. The only negative was that there were basically no vehicles on the lot to compare and try out before purchase. This isn't the dealer's fault of course. In my case there was one vehicle that was reserved for someone else, but it fell through so I bought it! This did limit choice on trim/add-ons. It's basically like, "This is what we have, so if you like it, here ya go". Worked out for me. More

Great service and results. I was well informed and updated as to what was going on with our vehicle on it with our vehicle. Highly recommend!! I was well informed and updated as to what was going on with our vehicle on it with our vehicle. Highly recommend!! More

I brought my 4 Runner in due to the back hatch struts not working anymore. They diagnosed the problem quickly, Ralph explained to me that I need new struts, he ordered them and set the appointment to be ins working anymore. They diagnosed the problem quickly, Ralph explained to me that I need new struts, he ordered them and set the appointment to be installed. I was happy the the price of both the parts and the labor. Hopefully the struts will come in right away and the hatch will be repaired next week. More

Only dealership that I’ve ever seen that has 2 separate service departments. If you want an oil change… no problem. If you have other issues, like recalls or AC… you better make an appointment a month out. service departments. If you want an oil change… no problem. If you have other issues, like recalls or AC… you better make an appointment a month out. More

I'm not "Pamela". I don't own a Toyota. I had a Tundra once and it was a great truck! Never serviced it here, but I'm sure they are ok. I don't own a Toyota. I had a Tundra once and it was a great truck! Never serviced it here, but I'm sure they are ok. More

Robin was very nice and helpful. Place was very clean. Explain Everything About My Truck Place was very clean. Explain Everything About My Truck More

Our sales lady was so patient with getting our son his first new vehicle and went above and beyond with sending information, updates, and pictures, so we could surprise him. first new vehicle and went above and beyond with sending information, updates, and pictures, so we could surprise him. More

I was told that due to cuts in my windshield wipers, inspection could not be done. The wipers are pretty new. Went to another inspection place and no problem. Car passed inspection just fine. Last inspection could not be done. The wipers are pretty new. Went to another inspection place and no problem. Car passed inspection just fine. Last week 'check engine' light came on. Went to repair dept,. Ms Flores told me they could not look at the car for a week. Asked about the light and she said if it started blinking or the car stopped to bring it in. Oh and the diagnostic fee was $175.00. I said that 2 weeks ago it was $75 and she said "well, it went up". That did it. After 20+ relationship with Starr/Haik I am done. Took me car to an auto place and they tested the system and found the problem and recommended another dealer. And there was no charge. So...........Goodbye. More