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Mac Haik Toyota
League City, TX
4,596 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,596 Reviews of Mac Haik Toyota
October 23, 2020
Dalton was good. Work was good. Cost was HIGH. Service area convenient. Twenty- five words is too many to take up my time. I was pleased is enough said. area convenient. Twenty- five words is too many to take up my time. I was pleased is enough said. More
by BMCSUPPLY
Verified CustomerEmployees Worked With
Dalton Devillier
October 23, 2020
I took my car in for an oil change and had to have repair work done. The people were great and my service was handled exceptionally. My experience with Uber to take me home and bring me back was also handle work done. The people were great and my service was handled exceptionally. My experience with Uber to take me home and bring me back was also handled well. My only complaint was that the waiting room was too cold! I understand the service reps are busy and are hot but perhaps adjustments could be made to the vents to direct more air to their area of the room and less to the air where customers are just sitting and waiting. Thanks for listening! More
by RONANDMARYTHOMAS
Employees Worked With
Robert Bropson
October 23, 2020
The dealership was honest and great to work with, I was time pressed and they worked hard to get my paperwork done on time, the cash sale was easy peasy as they were willing to negotiate. Totally recommend time pressed and they worked hard to get my paperwork done on time, the cash sale was easy peasy as they were willing to negotiate. Totally recommend! More
by RACHELFUENTES71
Employees Worked With
Gerald West, Medardo Requenes
October 22, 2020
Provision of service was great!Needs improvement1. If Provision of service was great! Needs improvement 1. If masks are required, service reps MUST wear at all times, no exceptions, like when talking w Provision of service was great! Needs improvement 1. If masks are required, service reps MUST wear at all times, no exceptions, like when talking with each other or on phone! 2. The on-line registration either with Mac Haik or "my Toyota" login did NOT work. I registered with both. Both said a rep would call to finalize schedule and did NOT. Only when I called Mac Haik directly did I get right in. Terribly mis-leading to "act" as if all on-line works, but doesn't. Honda works GREAT. Learn your lesson. 3. Do NOT give me my paperwork with dried blood on the document. Blood is not a problem with COVID19, but is with HIV, Hep A, Hep B, Hep C, etc.! John was helpful in answering questions. More
by GADECKER
Employees Worked With
Jon Keefe
October 22, 2020
Fantastic customer service. Great follow through since I was looking for specific vehicle. Would highly recommend to friends. Friendly staff-great deal on vehicle I wanted. was looking for specific vehicle. Would highly recommend to friends. Friendly staff-great deal on vehicle I wanted. More
by BMONKEN
Employees Worked With
Finance guy was great too-can’t remember his name..., Touny Crowe
October 22, 2020
I have always had exceptional service and that’s the reason I always buy from you. Very knowledgeable honest and pay attention to what I am looking for reason I always buy from you. Very knowledgeable honest and pay attention to what I am looking for More
by SHIRLEYHIGGINBOTHA
Employees Worked With
Kurt Sheets, Darren Day
October 22, 2020
Our first time buying a Toyota, never going anywhere else. From start to finish, EXCELLENT service. Kurt in sales is top notch, real deal, no wasting time. We were blown away and will make it a point to else. From start to finish, EXCELLENT service. Kurt in sales is top notch, real deal, no wasting time. We were blown away and will make it a point to get people we know to swing by. We cannot recommend it enough! 10 STARS! And we have bought manyyyyy cars in our time! More
by JUANMONISANCHEZ
Employees Worked With
Kurt Fraser
October 22, 2020
the service advisor Robert Bropson was on point, he keep me in the loop thru out the time my truck was in for the repairs, and they did an outstanding job having it repaired in a timely manor, I will contin me in the loop thru out the time my truck was in for the repairs, and they did an outstanding job having it repaired in a timely manor, I will continue to take my truck there for service, thanks a bunch Mac Haik More
by LORYROD2013
Employees Worked With
Robert Bropson
October 21, 2020
I had an oil change and an inspection. They did it quickly and they have a nice waiting room. The $110.00 seemed a bit excessive but whatever. quickly and they have a nice waiting room. The $110.00 seemed a bit excessive but whatever. More
by LYTTENACOL40
Employees Worked With
Ralph Accardo, Janie Elizondo, Robert Bropson, Taylor Peterson, James Horton, Jon Keefe, Dalton Devillier
October 21, 2020
I had a 9:15am appt. and it was 10:14 when they finally took my car in for service. If they were behind on the schedule someone should have contacted me. took my car in for service. If they were behind on the schedule someone should have contacted me. More
by MKIMBLE1
Employees Worked With
James Horton
