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Mac Haik Toyota
League City, TX
4,599 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,599 Reviews of Mac Haik Toyota
May 09, 2020
15000 mile service Service Guys are always professional and courteous. My car is always ready before the estimated time. They always call to let me know when my car is Service Guys are always professional and courteous. My car is always ready before the estimated time. They always call to let me know when my car is ready. More
by HOPELH
Verified CustomerEmployees Worked With
Kurt Sheets
May 08, 2020
Went in for an oil change and tire rotation, First of all the men manning the desk as you walk in looked and acted professional, good first impressions are always a good start. I was in just a sh First of all the men manning the desk as you walk in looked and acted professional, good first impressions are always a good start. I was in just a short time and my car was whisked of to an empty bay to start and complete the work. I stepped out side and stood to watch the young men complete the service. Absolutely, prelesional ! There was no goofing around, it was lets get this done and done correctly. when the tires were rotated and put back on one person tightened the lug nuts and another followed with a torque wrench to verify the correct torque amount. On the oil change, I watched them install a new o-ring for the filter then install the filter and drain plug. As I watched them I thought, thats exactly how I do it. Then the mechanic torqued the drain plug too, I've never seen anyone do that before. About 40 minutes, I was back on the road again. I'm a believer in taking my car to those who know it best, certainly makes a difference. More
by MOLISI2
Employees Worked With
Robert Bropson
May 08, 2020
They give excellent service at this dealership. They take a lot of care with your car. I mention that because it does not happen at the other Toyota dealership that I have been to for maintenance. I come her a lot of care with your car. I mention that because it does not happen at the other Toyota dealership that I have been to for maintenance. I come here because I know they will do an excellent job and nothing will be missing from my car. This was for maintenance at the express center More
by DONNA LEE
Employees Worked With
Express center
May 08, 2020
Vehicle would not start One morning, our 2017 Rav 4 would not start. No struggle to start, no clicking, no sound at all. There had not been any issue or warning that there One morning, our 2017 Rav 4 would not start. No struggle to start, no clicking, no sound at all. There had not been any issue or warning that there was a problem. We jumped the battery and the engine turned on. In attempting to start the engine without a jump, again, nothing. After making an appointment with Mac Haik’s service rep, the battery was replaced at no cost since it was still under warranty. More
by DAVID_YEARY
Employees Worked With
Ralph Accardo
May 06, 2020
Good/Friendly Service The service advisor I met with was very friendly and very helpful. The service was needed due my check engine light coming on. The diagnosis was don The service advisor I met with was very friendly and very helpful. The service was needed due my check engine light coming on. The diagnosis was done very fast and I was informed of the problem quickly. The only negative I have is the price for the needed part. Since I had to wait until the next day for them to get the part, I checked pricing online for the same part - this dealers price was 200% to 300% higher than the same part at several online locations. More
by RICHARD
Employees Worked With
Mary Sloan, Ralph Accardo
May 06, 2020
Battery needs Took care of me immediately. Needed a new battery. Service center staff professional. I was in and out in less than 30 minutes. Highly recommend. Took care of me immediately. Needed a new battery. Service center staff professional. I was in and out in less than 30 minutes. Highly recommend. More
by jmauck
Employees Worked With
Sorry don’t remember
May 06, 2020
Flat Tire I went in under my warranty for a tire that had damage. Robert assisted me and got the tire replaced under warranty. The tire had to be ordered and I went in under my warranty for a tire that had damage. Robert assisted me and got the tire replaced under warranty. The tire had to be ordered and Robert kept in touch to let me know the tire did arrive, and to re-setup the appointment to swap it out. Always great service at Mac Haik Toyota of League City, TX More
by nocode3738@yahoo.com
Employees Worked With
Robert Bropson
May 05, 2020
Auto Maintenance in the Time of a Pandemic I am a customer of this dealership since 1998, and I have always received consistently great service throughout the years. I'm especially impressed by I am a customer of this dealership since 1998, and I have always received consistently great service throughout the years. I'm especially impressed by all of the efforts undertaken to promote the well-being of both customers and employees - employees wearing face masks, hand sanitizer, shields at advisor and payment stations, sanitizing pens for signing, and markings on floors to indicate proper distancing. You folks get an A-plus, thank you very much! More
by GSNAKAYAM
Employees Worked With
Ralph Accardo
May 04, 2020
The no hassle no pressure experience. I'm a senior and have bought many cars, this was the best experience ever. From the time we walked in the dealership and were greeted by Kurt until w I'm a senior and have bought many cars, this was the best experience ever. From the time we walked in the dealership and were greeted by Kurt until we drove away it was truly no hassle and no pressure not even from finance. There's enough pressure out there right now without spending anymore on a auto purchase. Give this Toyota dealer a chance you won't be disappointed. We certainly weren't. More
by JPRAY737
Employees Worked With
Kurt Sheets, Darren Day
May 04, 2020
Austin Gilder was my salesman and acted totally professional through the process of buying a vehicle. He made it literally pain free and my part was extremely minimal. I know what I wanted on the l professional through the process of buying a vehicle. He made it literally pain free and my part was extremely minimal. I know what I wanted on the lot so he took charge and got it done. And on top of that he waited for me to get off work and drive the hour to get to the dealership without complaint. I have already recommended Austin and Mac Haik Toyota to a co-worker who will be in the Market soon and will continue to do so. Really appreciate the extra work that was put in so my part was so easy. -Brenton More
by BRENTONJDAVIS
Employees Worked With
Gerald West, Austin Gilder
