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Mac Haik Toyota
League City, TX
4,599 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,599 Reviews of Mac Haik Toyota
Verified Customer
January 19, 2024
My experience was totally awesome. Eddie was very helpful. Financing was painless. The rep there shared a great deal of useful information. Eddie was very helpful. Financing was painless. The rep there shared a great deal of useful information. More
by DMAD749
Employees Worked With
Eliseo Abad, Philip Lockhart
January 19, 2024
Interaction with Mr. Pettigrew was courteous and professional. Also greatly appreciate the Uber service which allows me to get things done at work while I wait. Pettigrew was courteous and professional. Also greatly appreciate the Uber service which allows me to get things done at work while I wait. More
by Rooz
Employees Worked With
Mason Pettigrew
January 17, 2024
Mason Pettigrew was very courteous, professional, prompt, and explained the service completed very well. Thanks for keeping my car in top shape. and explained the service completed very well. Thanks for keeping my car in top shape. More
by docdilland
Employees Worked With
Mason Pettigrew—5 stars
January 16, 2024
UPDATE - I am updating my review because the dealer did make good on their end by installing the LoJack device in my vehicle. However it was not without a lot of persistence and personal time spent on my p make good on their end by installing the LoJack device in my vehicle. However it was not without a lot of persistence and personal time spent on my part PREVIOUS REVIEW: I have purchased 9 Toyotas in the past 42 years. They only vehicles I have EVER purchased have been Toyotas. I have EVERY VIN number from EVERY Toyota I have ever purchased back to 1981. This is the worst and most dishonest Toyota dealer I have EVER dealt with. They refuse to honor the purchase agreement I made on the 2023 Tacoma I purchased in July 2023. It came with a LoJack installed as part of their dealer add-ons and they refuse to activate it. All of the other dealer add-ons were included in the purchase except the activation of the LoJack. I purchased another Tacoma from them in December of 2023. It had the LoJack and it was activated, no problem. They gave me a special deal on the purchase in July of 2023 Tacoma and do not want to pay the activation fee for the LoJack. The reason they gave me a special deal on the July 2023 tacoma purchase is because they ruined the engine in my 2009 Corolla as a result of their incompetence in repairing that vehicle. Now they are choosing not to honor their agreement by not activating the LoJack in the July 2023 Tacoma purchase because I feel they did not make the profit that they wanted to on that vehicle. Bad customer relations, honoring the LoJack activation on the vehicle that they made a hefty profit on and not honoring the LoJack activation on the vehicle that they did not make the hefty profit on. It is dealerships like this that give Toyota a bad reputation. More
by VAOROURKE
Employees Worked With
Sammy Yanes, Mary Sloan, Lawrence Asmus, Marc Renjard
