Mac Haik Toyota
League City, TX
Filter Reviews by Keyword
By Type
4,599 Reviews of Mac Haik Toyota
I have purchased many cars over the last 59 years and Larry T (internet manager) is by far the best salesman I have ever encountered. He combines 35 years experience with clear communication and listenin Larry T (internet manager) is by far the best salesman I have ever encountered. He combines 35 years experience with clear communication and listening to what you are saying. I only wish I needed 2 cars so I could buy another one from him. He is the perfect representative for Mac Haik Toyota. More
Everyone seems too busy to give good customer service , they don’t focus on customer. This review is not for my last visit, but a previous one. Had to make 3 trips because no one contacted me about havin they don’t focus on customer. This review is not for my last visit, but a previous one. Had to make 3 trips because no one contacted me about having to do a tire change, which took them four and a half hours!! More
Very professional. They care about the customer. The wait time was minimal. They didn’t try to make me pay for things I don’t need. They care about the customer. The wait time was minimal. They didn’t try to make me pay for things I don’t need. More
Great experience with this dealership. Only suggestion would be better signage explaining where to take your vehicle. This was our first visit there. Only suggestion would be better signage explaining where to take your vehicle. This was our first visit there. More
They went above and beyond to repair my vehicle. Did some detective work to determine that a custom pickup bed liner vendor had caused the problem. Successfully convinced that vendor to pay for the Did some detective work to determine that a custom pickup bed liner vendor had caused the problem. Successfully convinced that vendor to pay for the repairs. Did a good job with the repairs - good communication. More
Always pleasant staff. Wait time was normal for services provided. The service department is appreciated for their completing only what is deemed necessary! The issue tha Wait time was normal for services provided. The service department is appreciated for their completing only what is deemed necessary! The issue that caused the 4 star review was due to the cumbersome website; awkward to navigate, the appointment that I set up was not transferred to the service department (my appt time was honored). Also, the coupons on the website are not better than the normal prices...a waste of time for me. More
All of the people I dealt with at the dealership were very friendly and helpful. I didn't have to do alot of waiting around, they got me in and out with no problems. very friendly and helpful. I didn't have to do alot of waiting around, they got me in and out with no problems. More



