Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mac Haik Toyota
League City, TX
4,599 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
4,599 Reviews of Mac Haik Toyota
Verified Customer
August 11, 2023
Price was great, service documentation was great, service was slow. I had a 3 pm appointment, showed up at the service center just before 3 pm. My car didn't roll into the service bay until 3:30. I was watch was slow. I had a 3 pm appointment, showed up at the service center just before 3 pm. My car didn't roll into the service bay until 3:30. I was watching. Short of a power outage or declared emergency, I expect my car to be attended to within 10 minutes of my appointment and prompt arrival. More
by CDIFALCO
Employees Worked With
James Horton
August 11, 2023
Service was fine. Have moved to Alvin so may change dealerships. Our address needs to be changed to 692 Rachel St., Alvin, TX 77511 Have moved to Alvin so may change dealerships. Our address needs to be changed to 692 Rachel St., Alvin, TX 77511 More
by DANNY671
Employees Worked With
Mason Pettigrew
August 11, 2023
Excellent service from this location. Although they had told me that it would be about an hour wait, they made sure I was comfortable with it, and surprisingly, with the number of people Although they had told me that it would be about an hour wait, they made sure I was comfortable with it, and surprisingly, with the number of people they had scheduled, it ended up being less than that. More
by leonkarina2
Employees Worked With
Mason Pettigrew
August 10, 2023
I've been a Mac Haik customer since back before it was Mac Haik & was named Star Toyota! The customer service has always been excellent both in the sales area and in the service department. Thank you!! Mac Haik & was named Star Toyota! The customer service has always been excellent both in the sales area and in the service department. Thank you!! More
by SHALLBERG
Employees Worked With
Vidal Maldonado
August 09, 2023
Raul Ruiz, you’re the best car salesman I have seen in a very long time. Raul Ruiz was patient and listen to what I wanted and he deliver I would give hime 10 stars if I could. I also appreciate all of Mac very long time. Raul Ruiz was patient and listen to what I wanted and he deliver I would give hime 10 stars if I could. I also appreciate all of Mac Haik Toyota staff that helped in getting me into my brand new Toyota Camry. Thanks. More
by CHIQUITAP04
Employees Worked With
Lawrence Asmus, Ralph Accardo, Robert Bropson, James Horton, Philip Lockhart, Raul Ruiz
August 09, 2023
Quick in, quick out - my 30K service was much less expensive than I expected. My only complaint is that when I made a reservation for service, their website said that shuttle service (dealership to expensive than I expected. My only complaint is that when I made a reservation for service, their website said that shuttle service (dealership to home and back) was available for the service I selected (and in fact, it would only let me select certain appointment times due to having selected the "shuttle" option), but when I got to the dealership, they said that it was not - it is only available for "major" service. Another customer after me had the same thing happen. They need to make their actual services provided match what is on the website, and vice-versa. As it turned out the service was relatively quick, but had it not been I would have been greatly inconvenienced. More
by Mark Bowman
Employees Worked With
Maldonado
