Madison Honda
Madison, NJ
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1,422 Reviews of Madison Honda
I purchased a new Honda EX Accord on 2/28/13 and the dealership experience @ Madison Honda, Madison NJ exceeded my expectations. I leased my previous 2010 accord from a flagship dealership (which isn't dealership experience @ Madison Honda, Madison NJ exceeded my expectations. I leased my previous 2010 accord from a flagship dealership (which isn't always a good thing because they treat you like a number) but staff @ Madison Honda were direct with me and didn't con me into get a car or held me captive for hours. Initially, I wanted to save and purchase the base model accord and the sales manager took care of me and got me into a higher model for the same price monthly price I wanted to pay throughout the term of my new lease. I admire their honesty and the staff overall is friendly. I would recommend Madison Honda to anyone who is interested working with a friendly staff who is will to compete with other dealerships to gain your business & trust. I would like to sincerely thank Jeff Vera sale manager & Mark Stocke, sales consultant @ Madison Honda for making my experience a pleasant one. More
This was a no nonsense, no pressure, customer friendly, deal ready operation. The atmosphere was relaxed yet professional. The preliminaries, inventory review, the negotiation and initial paperwork conclud deal ready operation. The atmosphere was relaxed yet professional. The preliminaries, inventory review, the negotiation and initial paperwork concluded in about 75 minutes. Later that day, an hour or so longer concluded the paperwork, new vehicle orientation, tutorial re bells and whistles, etc. I left with a good feeling about Madison Honda, its people and policies. We've had two follow-up telephone calls to check our satisfaction quotient. Three business days after driving home with the new car Madison called to let us know that our registration and license plates were ready. Based on our experience, we plan to use Madison Service even though we have geographically closer choices. Our overall sense is that we were not just lucky on the day, but Madison operates well above the usual dealership stereotype by design. More
Paul Fuchs demonstrated the two qualities I look for when purchasing a car, a thorough knowledge of the product and a professional demeanor. Paul patiently reviewed the many options and financing arrangemen purchasing a car, a thorough knowledge of the product and a professional demeanor. Paul patiently reviewed the many options and financing arrangements available on both the 2012 and 2013 models with not only me but with my parents who were also present. Paul did an outstanding job of fielding all our questions and was flexible with the Civic's delivery to my home. His pleasant manner and thoughtfulness sealed the deal. It was great working with him. More
Excellent no-pressure service when we bought our new car. Responsive to our list of "must haves" in our choice of vehicles and completed the deal professionally and in a time-concious manner. Diana was exc Responsive to our list of "must haves" in our choice of vehicles and completed the deal professionally and in a time-concious manner. Diana was excellent. More
We live in Madison and we wanted to shop in Madison. James took me for a test drive of the CRV. He explained all the components of the car while I was driving. It was very helpful to me since I had neve James took me for a test drive of the CRV. He explained all the components of the car while I was driving. It was very helpful to me since I had never driven a Honda. I shared with him the car arrangements regarding my existing car and the the criteria I needed in order to lease a Honda . He was able to seal the deal. No sales pressure, a friendly sales exchange. Madison Honda is friendly , knowledgeable and met our family's expectations.i recommend Madison Honda and our salesperson , James More
Great dealership and great guys to deal with. They will do whatever they can to service all your needs and give you an excellent experience. do whatever they can to service all your needs and give you an excellent experience. More
Customer service and overall experience was amazing. Mark was very friendly and helpful. Quality of work was excellent. I will definitely recommend Madison Honda to my friends. was very friendly and helpful. Quality of work was excellent. I will definitely recommend Madison Honda to my friends. More
My sales consultant was very professional, courteous and efficient. When we pulled up he was outside waiting on us. He ensured that he understood our needs and worked towards fulfilling them. He was very efficient. When we pulled up he was outside waiting on us. He ensured that he understood our needs and worked towards fulfilling them. He was very patient because I wanted a red car and they did not have one on their lot. He tried everything and everywhere to get me the red. When that did not materialize, he took me downstairs because I was whining by then and showed me all the different colors so that I can select the one that I liked the best. While Paul was busy running around getting things finalized, I was eating oreo's and sun chips compliments of Madison Honda. When I picked up my car tonight, he patiently went over all the features, functions and buttons and even activated my phone on the new phone feature. He then taught me how to use it. The whole process was quick and painless and I found myself promising to see them in a few months to get my son a car. Totally great service. Thank you Paul and Madison Honda. More
Mr. Bawa was very professional and courteous throughout the sales process. He took his time answering all our questions. He was patient and took his time explaining how the car works when we picked it up t the sales process. He took his time answering all our questions. He was patient and took his time explaining how the car works when we picked it up tonight. More
I visited eight local dealerships in search of a new SUV. Madison Honda was one of few where I didn't feel as if I was being railroaded into something. The process of buying a car is flawed by the haggling Madison Honda was one of few where I didn't feel as if I was being railroaded into something. The process of buying a car is flawed by the haggling that goes on everywhere (except Saturn, which is out of business, and Scion, who doesn't make a vehicle suited to my needs), and is often made uncomfortable by pressure exerted by the salesperson's manager. This was simply not the case at Madison Honda where Jacob treated me with respect and a very high level of courtesy. Everyone, from the telephone receptionist to the Business Manager who handled the pre-delivery paperwork, to Jacob was professional and polite. I am looking forward to a long relationship with this dealership and heartily recommend anyone in the market for a Honda contact Jacob. More



