Magic City Ford Lincoln

Never again will I have someone at the dealership even touch or look at my car. THREE transmission in about 100K. All for the same thing. The do defective work that will make it long enough pass the tiny touch or look at my car. THREE transmission in about 100K. All for the same thing. The do defective work that will make it long enough pass the tiny warranty period, so you can come back and get the same thing done again. 4K a pop is not cheap. President was rude and unhelpful. Wanted me to buy a car as the solution. Also said it was normal for transmissions to last 2 years... GM was rude and unhelpful. Service Manager was rude and unhelpful. Do yourself a favor and take your car to a place that cares about you and your car. These people clearly do not and just want to steal you money and do defective repairs and then lie about it. More

I bought a brand new Ranger from Magic City, and was happy with the deal. However the back right tail light did not work properly and I took it into the service department. Magic City's service depart happy with the deal. However the back right tail light did not work properly and I took it into the service department. Magic City's service department fixed the tail light, but returned my brand new truck with a 9 inch scratch in the paint above the drivers side wheel well. Before leaving the dealership, I brought this to the service managers attention and after discussion he asked for some "time to investigate," and took down my phone number. I went back the next day, where I got the run around "yes sir I have your number and we'll take care of it." It has now been a week and there has been no phone call nor attempt to correct this error on the part of Magic City Ford; as such I have no faith in their Service department to do as the manager said that they would, and to complicate matters worse I purchased a service agreement that means I have to continue to do business with this dealership's service department. Shame on Magic City Ford for damaging my vehicle, and neglecting to fix it. More

I purchased a used Lincoln towncar and this dealer took care of everything, including moving articles and plates from old car to the new one. I found the entire experience as well as the great leftover wa care of everything, including moving articles and plates from old car to the new one. I found the entire experience as well as the great leftover warranty top grade. The only negative I have is the extended warranty they attempted to sell me when the original was running out. It was 2800 per year with a 250 deductible. I don't recommend the extended warranty, just this dealer. More