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Swickard Toyota

Edmonds, WA

4.4
1,402 Reviews

21300 Highway 99

Edmonds, WA

98026

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1,402 Reviews of Swickard Toyota

May 10, 2024

Christian was very kind and helpful and did a great job! He was professional and the waiting facilities and coffee are super. More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
May 10, 2024 -

Swickard Toyota responded

Susan, we're glad to know Christian and our amenities at Swickard Toyota met your expectations. Thanks for the review and for trusting us with your business!

May 04, 2024

Easy to make appointment. They took me right on time.i have mobility problems so appreciated Christian helping me getting to the waiting area and later back to my car. HE expl More

by Grandma goes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
May 06, 2024 -

Swickard Toyota responded

We're so glad to know that Christian was able to assist you and make your visit easy and enjoyable at Swickard Toyota. We always aim for a smooth experience, especially when it comes to mobility assistance. Thanks for sharing!

May 03, 2024

With the direction and assistance and reasonable in pricing and attentive to my concerns, They were willing to work with me as well More

by kitkrow2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William, Paul Chung, Taylor Covert, Traci Amor
May 05, 2024 -

Swickard Toyota responded

We're glad to know you had a positive experience with our team at Swickard Toyota! We always aim to be attentive and reasonable. Thanks for sharing your feedback, we appreciate it!

May 02, 2024

I go to Swicakard Toyota not only because the Service Department crew are good and knowledgeable but because of Khing, the Service Advisor. He is nice, very knowledgeable and takes time to explain what n More

by Jesusa D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khing, Courtney, Ryan
May 02, 2024 -

Swickard Toyota responded

Jesusa, it's great to know that Khing and the rest of our team at Swickard Toyota have been able to provide you with such excellent service. We appreciate your trust in us! Thanks for sticking with us - we're here whenever you need assistance!

May 02, 2024

Service technician Lynn S. Sar is very professional and excellent customer service. I am very happy with her service. More

by yogibmw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Chung, Taylor Covert, Traci Amor
May 02, 2024 -

yogibmw responded

Service technician Lynn S. Sar is very professional and excellent customer service. I am very happy with her service.

May 03, 2024 -

Swickard Toyota responded

We're delighted to know that you had a great experience with our service technician, Lynn here at Swickard Toyota! We appreciate your feedback and are here for any future needs. Safe travels!

May 01, 2024

Long time changing tire and when asked I received very cold shoulders. Noncombative and nonreactive customer service can go a long way to customer satisfaction More

by Wbuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Khing. Tops!, Paul Chung, Traci Amor
May 01, 2024 -

Swickard Toyota responded

We're very sorry to learn about your experience. We aim for efficient service and a friendly environment, so it's disappointing to know we didn't meet those expectations this time around. Your feedback is valuable in helping us improve our customer interactions moving forward. We'd like to discuss this with you further, so please get in touch with us at the email below with your full name and a contact number, and one of our store managers will reach out to you directly. Thank you, Terry Collins - Customer Experience Team Lead customerexperience@swickard.com

April 26, 2024

Service was as expected. Work was completed within the estimated timeframe. Adding words to fit 15 word minimum. More

by Camry
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Apr 29, 2024 -

Swickard Toyota responded

Camry, we're glad to know that our team at Swickard Toyota met your expectations and completed the work in a timely manner. Thanks for sharing!

April 25, 2024

I have always have great experience over the past couple months with them. They show so much care and always there to have a discussion and help out as they can. I have been their customer since 2011, and f More

by Mo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Chung, Taylor Covert, Traci Amor
Apr 25, 2024 -

Swickard Toyota responded

We're so glad to know you've had consistently great experiences with us at Swickard Toyota since 2011! We always aim to provide the best service and care for our customers. Here's to many more years of improving together!

April 21, 2024

I was very pleased with the entire shopping and buying process. Jon was a great help! More

by Nancy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Van Patten
Apr 22, 2024 -

Swickard Toyota responded

Nancy, we are happy to hear that you had a positive experience with Jon and the team! Thank you for choosing Swickard Toyota and for sharing your support. Safe travels ahead!

April 21, 2024

Very easy purchase. Up front with cost. Will work with you if they can. Will buy again from them. Enjoyed working with Jon and entire Swickard team. More

by spmac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon
Apr 22, 2024 -

Swickard Toyota responded

We're glad to know you had a positive experience with Jon and the rest of our team at Swickard Toyota. We strive for transparency in all transactions, so it's great to see that reflected in your review! Enjoy the road in your new vehicle, and welcome to the Swickard family!

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