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Maguire Chrysler Dodge Jeep Ram of Syracuse

Syracuse, NY

4.5
1,509 Reviews

959 Hiawatha Blvd W

Syracuse, NY

13204

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1,509 Reviews of Maguire Chrysler Dodge Jeep Ram of Syracuse

April 03, 2020

The service department is always responsive, courteous, helpful and friendly. I highly recommend this dealership to anyone looking for service or to buy a new vehicle More

by cicol
Recommend Dealer
Yes
Employees Worked With
Frank Vanderpool, Ross Perretta
Apr 03, 2020 -

Maguire Chrysler Dodge Jeep Ram of Syracuse responded

Thank you so much for the great feedback. We really appreciate the positive words and your business. Please let us know if there is anything else that we could be doing better for you. Thanks again Frank Vanderpool GM

April 03, 2020

Always good, quality and thorough service when my car has a major or minor issue. I wish part prices were more customer friendly or alternative products are offered without provocation. More

by DAVID.L.CHAPLIN2
Recommend Dealer
Yes
Employees Worked With
David Chaplin
Apr 03, 2020 -

Maguire Chrysler Dodge Jeep Ram of Syracuse responded

Thank you David for your business and your great feedback. I am glad that our staff has been consistently doing a nice job for you. We have great people in all of our stores and i am very proud to have them on my team. Thank you Frank Vanderpool GM

April 03, 2020

Great experience from scheduling to drop off and pick up! I was impressed with the cleanliness of the service area and the professionalism from all the employees. More

by KALEIGHESHARPE
Recommend Dealer
Yes
Employees Worked With
James Payne
Apr 03, 2020 -

Maguire Chrysler Dodge Jeep Ram of Syracuse responded

Thank you so much for the kind words. We have a great team that really care and try to go above and beyond for our customers. We really appreciate your business and for taking the time to give us some good feedback. Thank you Frank Vanderpool GM

April 03, 2020

Dan & Brandon in service are wonderful! They always go above and beyond for the customer. I was very happy to have my vehicle serviced in a timely manner, especially during a global pandemic. More

by nmasterpol11
Recommend Dealer
Yes
Employees Worked With
Dan Marks
Apr 03, 2020 -

Maguire Chrysler Dodge Jeep Ram of Syracuse responded

Thank you so much for your business and your great words. We are very blessed to have an incredible team in all of our departments. Happy employees equal happy customers. Please let us know if we can do anything for you in the future and thanks again for everything. Thank you Frank Vanderpool GM

April 03, 2020

It was the end of the day (4:30pm) and the ABS, Traction control and 4X4 light illuminated on my dash 2-3 times and wouldn’t reset. I called the service department and they said to bring it right in and More

by RALPH.HOWE3RD
Recommend Dealer
Yes
Employees Worked With
Dan in service. (I think) bald with a beard, Frank Vanderpool, Ross Perretta
Apr 03, 2020 -

Maguire Chrysler Dodge Jeep Ram of Syracuse responded

Ralph - thank you so much for the review and for the great recommendation. I agree that there have been many precautionary things that have come about due to what is going on in the world that we will adopt long term to provide a cleaner and safer environment for our customers and our employees. I really appreciate your business and your kind words. Thank you Frank Vanderpool GM

April 03, 2020

I like their service but the day I was there was really slow due to a last minute mandatory all employees meeting that left all Customers hanging More

by DDUBOIS65
Recommend Dealer
Yes
Employees Worked With
Frank Vanderpool, Ross Perretta
Apr 03, 2020 -

Maguire Chrysler Dodge Jeep Ram of Syracuse responded

Thank you very much for your honest feedback. I am very sorry that our meeting delayed you. I will take responsibility as I called an all dealership meeting to discuss ways to communicate better and keep the dealership as safe and clean as possible during this time. Although the meeting was extremely important to have I should have been more in tune with customers who were waiting. Again I am sorry and take full responsibility. If there is anything that we can do to make it up to you please let me know. My cell is 315-521-7315 if you would like to talk further. Thank you again for your business and for your honest feedback. Thank you Frank Vanderpool GM

April 03, 2020

Excellent doing business with them If your looking for a Excellent doing business with them If your looking for a great dealership for buying a vehicle or have service work done then Maguires is the place More

by MBOZ
Recommend Dealer
Yes
Employees Worked With
Lou Valareno
Apr 03, 2020 -

Maguire Chrysler Dodge Jeep Ram of Syracuse responded

Thank you so much for your kind words. We are very fortunate to have the best team on the planet working for us in sales , service, parts, body shop ,and office staff. Our people really care about our customers and each other. We are looking forward to starting construction very soon on a new building that our employees and customers can be very proud of. Thanks again for your business and let us know if we can help you in any way. Thank you Frank Vanderpool GM

April 03, 2020

Exception care with Service of my Hellcat Went in to have all 4 tires changed on my Hellcat. Now I can enjoy some time with my car while so much is on lockdown due to this virus outbreak. I ca More

by JMONTREAL74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave the service manager
Apr 03, 2020 -

Maguire Chrysler Dodge Jeep Ram of Syracuse responded

Thank you so much for the kind words. We always love when a Hellcat or a classic Dodge comes in for us to work on. We have some of the most skilled techs in the entire country and they love working on these performance cars. Thank you for your business and we look forward to seeing you again soon. Thank you Frank Vanderpool GM

April 03, 2020

Factory Recall on shifting lever. Work was done as scheduled in less than forty five minutes. Car was wash at no cost to me.Service manager explained work done and how I could return More

by oje37
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service manager,service provide.
Apr 03, 2020 -

Maguire Chrysler Dodge Jeep Ram of Syracuse responded

Thank you very much. for your business and for writing such a great review. We really try to get people in and out as quickly and efficiently as possible. We realize that sitting in a car dealership waiting for your car isn't a lot of fun. Please let us know if you need anything in the future and thank you again for your business. Thank you Frank Vanderpool GM

April 03, 2020

Superb Service Took my Van in for service in March because I had heard something dragging underneath while I was down south vacationing in February. I also got an oi More

by FJPEWP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager
Apr 03, 2020 -

Maguire Chrysler Dodge Jeep Ram of Syracuse responded

Thank you very much. I hope the issue with your van didn't interrupt your vacation. I am so glad that our staff took good care of you on your visit. We certainly appreciate your business. We try to give every customer something to look forward to by washing and cleaning your car every time that it comes in for service. I really appreciate you taking the time to write such a nice review. Please let us know if there is anything we can do for you in the future. Thank you Frank Vanderpool GM

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