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Maita Toyota - Service Center

Sacramento, CA

3.9
3,903 Reviews

3,903 Reviews of Maita Toyota - Service Center

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April 19, 2018

Service Lee, like always, was very helpful and always looks out for the best for us and our SUV. We had an appointment and it took less time than we expected. More

by BJJRFUJITA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Reloza
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2018

Great customer service. I was helped by Marlon and it was a very good experience. Kept me posted and my car is working great. Have to admit I thought it was going to be more More

by jgcecilio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Reloza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlon Nonog
April 18, 2018

Pleasant and accommodating This service department is top notch and ethical. They are honest and look out for the customer’s best interest , not just their own paycheck. this is More

by beierjd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Latham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Dickenson, Justin settlemeyer, Brian Butcher
April 18, 2018

Maita keeps trying harder This last service visit at Maita Toyota was one of the best organized and efficient I've seen since 2012. They removed several steps in the overall p More

by KATHNED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bethany Arntzen-Garcia
April 18, 2018

Brian was just perfect. Answered all my Questions. I like being able to make an appointment and know I’ll get out of there timely. You always tell me how long it will be and then deliver. More

by arareity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Butcher
April 17, 2018

great customer service Karina was welcoming and friendly. She helped me understand the process of maintenance checkup and explained type/function/brand of wheels in detail. More

by Tiffany Chen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karina Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2018

Toyota 2009 Corolla I have always had our Corolla and 2004 Tundra services at Maita Toyota. We gave never had a problem, if there was something wrong or needed to be serv More

by NANAFLINKSGARDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Reloza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Hylton, Tami Matlock
April 17, 2018

Courteous, quick, and thorough. Appointment scheduled easily via phone. Desired early appointment on desired date obtained with no problem. Courteous Maita rep met me after a very s More

by RICHARDRODENBACH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Priscilla Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2018

Service for Check-Engine Light Based on my latest service on April 12, 2018, I wouldn't recommend the Auburn Blvd. Maita for service. After initially checking in for my appointment, More

by daffyjack
Recommend Dealer
No
Employees Worked With
Luis Mendez
Apr 19, 2018 -

Maita Toyota of Sacramento responded

We would like to apologize for your negative experience at our dealership and thank you for spending the time to give us your feedback. Our Assistant Service Manager has reached out to you, our number one goal is to provide a positive experience. We look forward to seeing you again and providing the top level of service you've come to expect from Maita Toyota.

April 17, 2018

First costly maintenance I hadn't p[aid hardly anything for almost five years and then got a $500 bill for maintenance. Unfortunately necessary. Bob Picchi noticed my head lig More

by STOKES2401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Picchi
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