Mall Chevrolet

They tried to upcharge me knowing the insurance was going to cover the cost of it completely. They also took off my brand new tire and gave me an old one. I had video proof so they had no choice but to give to cover the cost of it completely. They also took off my brand new tire and gave me an old one. I had video proof so they had no choice but to give it back. I have been very stressed since this encounter. I feel hurt and taken advantage of. Because I’m a girl they tried to run all over me. This is not ok and I will be reaching out for more assistance on this matter. I stand for women all over when I say this is not ok and my voice will be heard! More

Very professional and made the process stress free. I would come back again and recommend others to come I would come back again and recommend others to come More

Fast service not a long wait, I scheduled the day before Thanksgiving and was in and out that Sat. in less than an hour. I hate to wait, always a great expierence. Thanksgiving and was in and out that Sat. in less than an hour. I hate to wait, always a great expierence. More

Had new tires installed, my regular writer had to leave for day and when I picked up car I saw some kind of white substance on outer wall of all tires. Should have been cleaned off. for day and when I picked up car I saw some kind of white substance on outer wall of all tires. Should have been cleaned off. More

Scheduled an Oil Change and was pressured into 3 additional services that could have been scheduled at a future date. additional services that could have been scheduled at a future date. More

They were great. John the salesman was very kind and considerate asking if I needed anything to drink. I will continue to go to mall Chevy for new cars John the salesman was very kind and considerate asking if I needed anything to drink. I will continue to go to mall Chevy for new cars More

Super friendly, accommodating, knowledgeable and liking to answer all questions. The sales staff and finance manager did everything possible to make this a super experience to answer all questions. The sales staff and finance manager did everything possible to make this a super experience More

Still having problems with the radio after the old one was replaced. The mechanics left tools in my vehicle when I first bought it in for the same reason. You’d rather me leave the car instead of waiting, was replaced. The mechanics left tools in my vehicle when I first bought it in for the same reason. You’d rather me leave the car instead of waiting, but your shuttle service is limited & you have $6 surcharges on the loaners you say you own! More

Once again Mall Chevy's Service department did not disappointment me! They were able to get my Blazer in same day to check it over and do a oil change and tire rotation. Nicolette D., John Copsetta an disappointment me! They were able to get my Blazer in same day to check it over and do a oil change and tire rotation. Nicolette D., John Copsetta and John Donofrio always make me feel like family! I would highly recommend them to everyone! More

I went into the dealership to buy a 2017 Chevy Trax! They never allowed me to veiw or test drive this vehilce, stated can't finance without a warranty. Then they pushed me to a 2021 Spark that was $18,0 They never allowed me to veiw or test drive this vehilce, stated can't finance without a warranty. Then they pushed me to a 2021 Spark that was $18,000, im too tall for this, ridiculous payment. Then they pushed me to a 2021 Silverado with a super ridiculous monthly, knowing i didn't want a truck. Finally pushed me to a Compass, acting like they are doing a favor. They added the 2 year warranty, claiming gave me a better payment. They could have given this on the original vehicle, they weren't making enough money! Typical from sales rep, to a manager, to a finance manager, never showed APR until signing. More