Mall of Georgia Chrysler Dodge Jeep
Buford, GA
Filter Reviews by Keyword
By Type
Showing 309 reviews
My wife and I came in to meet with Kelly Dyer after he made an appointment with me to discuss the lemon we bought from this dealership. Unfortunately, Kelly forgot that he wasn't working that day and we w made an appointment with me to discuss the lemon we bought from this dealership. Unfortunately, Kelly forgot that he wasn't working that day and we were referred to Matt Sampson for a resolution. Our 1500 has been to the service shop 5 times to replace the computer/navigation system. My wife is 8 months pregnant and we decided that we should look at an SUV instead of a pickup truck. Matt showed us a Cherokee and asked for $10k for the difference. I told Matt that I would purchase the vehicle immediately if they would make the difference $5k. Matt laughed at me and handed me the keys to the lemon. I asked Matt if "that was it?" and He pointed to the door and said "good luck with the lemon law!". A few days later, Matt called my wife's cell phone and left a message saying you would come closer to our price. I would like for you instead to realize that you have lost a life-long Chrysler customer. sincerely, The customer you lost. PS. We own the following: 2 - jeep wanglers 1 - jeep liberty 1 - Dodge Durango 1 - 1500 Ram and this was our second 1500!!! More
Amy was great, she was friendly and did every thing she could to make us happy. Amy should leave this dealership for another dealership because she is great. However, everything after the sale went down could to make us happy. Amy should leave this dealership for another dealership because she is great. However, everything after the sale went down hill from the time we went into the finance department and we are still having issues with this dealership (MOGD) today. I would never recommend Mall of Georgia Chrysler, Dodge and Jeep in Buford to anyone. I was hesitant to purchasing a Dodge but my daughter really wanted a Challenger and that is what she got. She traded in her 2010 Kia Soul toward her purchase. She made this purchase on July 20, 2013 and today August 15th we have not completed this deal. We have been told so many lies after lies that I don't think I would trust them if they told me the truth. More
They will sale you a used car that is illegal to be on the road. Then when you try to deal with them they cuss at you and say they will call the police if you don't leave. The used car manager Shane ? tol the road. Then when you try to deal with them they cuss at you and say they will call the police if you don't leave. The used car manager Shane ? told me to get the f*** out of his store. This was on a truck I payed $12,000.00 for. So stay away from Matt Sampson and big bad loud mouth Shane used car manager More
Robert Rocks!! I never imagined that I would be able to walk onto the lot and leave with a car on the same day! I was just browsing!! Robert worked his magic and I was approved! This guy knows his stuff. walk onto the lot and leave with a car on the same day! I was just browsing!! Robert worked his magic and I was approved! This guy knows his stuff. :) thanks!!! More
This is the worst dealership I have ever dealt with. The This is the worst dealership I have ever dealt with. The sales manager Stephen racially profiled us and treated us very bad with out any respect. He This is the worst dealership I have ever dealt with. The sales manager Stephen racially profiled us and treated us very bad with out any respect. He thought we were not serious buyers simply because we were negotiating the price. Not only were they overpriced, they were a complete rip off. We just purchased a brand new Chrysler from Carmax, yes that's right, Carmax. We saved 3k and was a great experience. Run far away from Mall of GA Chrysler Dodge Jeep.. They are terrible people. You will just be wasting your time. More
This is the worse dealer ship i ever deal with i ,purchased a 2011 dodge 2500 fully loaded, it was a transfer from a different dealer ship when i got the truck it had many things wrong with i was to ,purchased a 2011 dodge 2500 fully loaded, it was a transfer from a different dealer ship when i got the truck it had many things wrong with i was told by my sells man Tom Sliger and the service manger Brian Jackson that everything is going to be fixed. One year later there are few things that need to be fixed when i went back to the dealer ship i was told that they will no longer fix or deal with my truck i called Chrysler they told me that the dealer can do what they want More
My wife and I just bought a brand new Chrysler 200 Limited. Our salesmen was Robert Baptiste. This person knows is busy when it comes to cars and getting you into a vehicle. Once Robert has found you Limited. Our salesmen was Robert Baptiste. This person knows is busy when it comes to cars and getting you into a vehicle. Once Robert has found you that perfect car, then Hopefully you will get Chad has your Finance Person. They are the 1 2 Punch in the car business. If you are ever in the Buford area and plan to buy a car, tell Robert that Babe & Savage sent you from Babe Savage Beauty, You won't be Disappointed. More
After 6 months of looking for a Dodge Challenger and being EXTREMELY tired of the car lot games that can be played, we drove 35 miles at 10:30 at night to visit the car lot so that we wouldn't be bother being EXTREMELY tired of the car lot games that can be played, we drove 35 miles at 10:30 at night to visit the car lot so that we wouldn't be bothered. When we arrived there was still at least one sales person there. Dana greeted us and after we explained we came up at night to avoid sales people, she asked if she could at least point us in the right direction. Long story short she showed us to our desired used car side and also explained something I had never heard of from any other dealer, Disclosure cars. She then offered to leave us alone. Over the next week of watching their website, we located a new 2012 Dodge Challenger that was $1000 less than any other car on the lot. We went back on Saturday afternoon and found out that car had been advertised for only a few hours at an incorrect price. But seeing that we had a picture of the web page from the day before they honored the price. Dana was the first sales person that we have worked with that actually made us feel she was an advocate for the customer. It was the best price anywhere in the central Georgia and Middle Tennessee areas! Customer service was EXCELLENT. And even dealing with the Finance people was as enjoyable as that process can be. I certainly recommend the dealership. More
I absolutely loved working with Daniel during the purchase of my used car. He wasn't pushy. He was informative, polite, and down to earth. I would recommend him to anyone who wants to purchase a c purchase of my used car. He wasn't pushy. He was informative, polite, and down to earth. I would recommend him to anyone who wants to purchase a car there. He even helped me get a great deal on my trade-in. THANKS DANIEL! More
Robert Baptiste made the car-buying experience the easiest I have ever had. He and his team were efficient, knowledgeable and fair. I would definitely go back to Robert when I am ready for another car easiest I have ever had. He and his team were efficient, knowledgeable and fair. I would definitely go back to Robert when I am ready for another car. Great job, Robert! More