Mall of Georgia Chrysler Dodge Jeep
Buford, GA
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When I arrived at the dealership, I was met by Mr. Baptiste and he asked me what I was looking for. Mr. Baptiste was polite and professional and wanted to genuinely help me find a good car for a good Baptiste and he asked me what I was looking for. Mr. Baptiste was polite and professional and wanted to genuinely help me find a good car for a good price. I looked at a few cars but decided I was not ready to decide on a car at the time. I then visited several other dealerships and then realized that Mr. Baptiste had the better cars for the better prices. I went back to the dealership and bought a 2010 Dodge Charger for a REALLY great price. I did not have to stress about the price at all. The car was clean and had a very few miles on it. In less than an hour, I drove away with my new car. I would definitley recommend anyone to the dealership because the people make you feel like family and they do not try to pressure you to purchase a car. More
Stan is the man! Got hooked up on a great new Wrangler 2012. Knew and understood what I really wanted, needed, and could afford. Thanks Stan 2012. Knew and understood what I really wanted, needed, and could afford. Thanks Stan More
I recently bought a Jeep Grand Cherokee and I am very happy with the car and the experience at the dealership. Rocky (Joseph) Ball is a terrific saleman--honest, very knowledgeable, straight-foward, and happy with the car and the experience at the dealership. Rocky (Joseph) Ball is a terrific saleman--honest, very knowledgeable, straight-foward, and patient! This is the second vehicle that my husband and I have purchased at Mall of Georgia Chrysler Dodge Jeep, and the second time that we worked with Rocky and Chad Bastia, the Finance Director. I would definitely recommend both gentlemen and the dealership. More
Matthew Sampson our sales associate was an absolute pleasure to work with. His knowledge of the vehicles was unbelievable and his patience with us was incredible. We kept going back and forth to the pleasure to work with. His knowledge of the vehicles was unbelievable and his patience with us was incredible. We kept going back and forth to the dealer undecided on what to get and do and Matthew had all the answers for us. He always had a smile on his face and was positive. We didn't feel pressured into buying anything, he just basically told us our options and steered us in the right direction. He is a great guy and an asset to your company. Don't be fooled by the fact that he is young. This guy is great! I would definately recommend him and your store to my friends and family. More
The whole experience here was very good. Dealer was forthcoming with information about the vehicle and the sales staff was friendly without being pushy. It seemed like they were really trying to win my forthcoming with information about the vehicle and the sales staff was friendly without being pushy. It seemed like they were really trying to win my business rather than just pushing a car on me. Tom, the sales person with whom I personally dealt with, was also very helpful in getting the spare key to my car back from the original owner, which would have cost me $200+ to replace. Thanks Tom! More
Robert was very helpful even though I caught him as he was getting ready to leave for the day. He answered all of my questions about the used Jetta I was looked at and bought in help when I had additiona was getting ready to leave for the day. He answered all of my questions about the used Jetta I was looked at and bought in help when I had additional questions about the warranty. He was very easy to talk to and I didn't feel pressured at all. He understood my price constraints and found a way to work within them. More
My husband and I recently purchased a 2011 Jeep Grand Cherokee Laredo from Robert Baptiste at the above listed dealership. He was outgoing, friendly and extremely knowledgeable about the vehicle that we Cherokee Laredo from Robert Baptiste at the above listed dealership. He was outgoing, friendly and extremely knowledgeable about the vehicle that we purchased. He went out of his way to help us feel welcomed and not pressured. We walked away feeling confident in our purchase and very pleased with our overall experience. We would highly recommend him and the dealership to others who are looking to purchase a vehicle. More
I have a excellent experience working with Matthew as my sales person...I found my vehicle by the internet and upon calling the dealership I spoke with Matthew and he was very straight forward with the pric sales person...I found my vehicle by the internet and upon calling the dealership I spoke with Matthew and he was very straight forward with the pricing of the vehicle...I drove over 400 miles to the dealership with the intent to complete the sale and I was treated with top notch quality...I would recommend him to anyone who wants to purchase a new vehicle and I have a friend that is even considering purchasing a vehicle from him 5 days after I just got mine!!! More
The service, professionalism, and general relaxed nature of the staff made this a very easy decision. We never felt pressured to make a purchase and Matthen took special care & time to answer all our questi of the staff made this a very easy decision. We never felt pressured to make a purchase and Matthen took special care & time to answer all our questions. I had done a fari amount of research on my own and all the points I found were confirmed by Matthew. I also apprecaited the fact that matthew was nothing but positive about the jeep and sold us on the merits of the product and never once tried to make the sale by putting down other manufaturers. This focus on the positives of the product he was selling told us we were at the right place. More
Never in a million years would I let anyone I know actually go to this dealership. They will sell you a brand new car and then not care when something goes wrong. The blinker arm broke off and they actually go to this dealership. They will sell you a brand new car and then not care when something goes wrong. The blinker arm broke off and they do not care at all! The service guys are great and so nice, but the Owner and Mike do not care about anything after you have purchased the car. I have had the car ONE WEEK. This is the most outrageous thing I have ever experienced in customer service. They say that it is not under warranty because I was applying too much pressure??? I haven't had the car long enough to even figure it all out!!! I will not let ANYONE I know do business with this dealership. These people want you in a car and on your way to never speak to them again. They are not going to make it right and they do not care. I am outraged right now and cannot believe the way this has happened. Anyone that wants to contact me, please do! This is beyond the realm of what I could even imagine as horrible customer service. This is just plain mean and ugly. Never do business here. Even if you have to drive farther away and pay more money; do it. You will be thankful you did. More