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Mall of Georgia Ford

Buford, GA

Overview
Employees
Reviews
Vehicles
4.1
3,701 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,701 reviews

November 21, 2025

called to set up an appointment to have a recall done (already brought in once but they didnt get Ford approval to do the work), they said they would call me back to confirm day/time and never did!! More

by RBAYER0
Recommend Dealer
No
Employees Worked With
a female
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Nov 21, 2025 -

Mall of Georgia Ford responded

Thank you for sharing this feedback. We understand how important it is to have recall work scheduled and completed promptly, and clear communication is a key part of that process. We appreciate you letting us know that you did not receive the follow-up call you were expecting, as it’s important that appointment confirmations are handled reliably. We would be happy to look into this in further detail. Please contact Chad Jackson at cjackson01@vtaig.com, and we’ll help you directly.

November 21, 2025

Curtious pleasant to heal with very pleased with everything I would not go anywhere else MOG Ford is the only place I would ever use for my Food More

by CWDAVIS30024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
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Nov 21, 2025 -

Mall of Georgia Ford responded

Thank you for your wonderful feedback! We're thrilled that you were pleased with our courteous service and that Mall of Georgia Ford has earned your trust. Your satisfaction drives us to maintain our high standards, and we look forward to serving you again.

November 19, 2025

MOG service has always been excellent. We are senors. MOG Ford has come to our door and picked up and delivered back our fixed vehicles with out us getting out of our hose.. thank you KOG More

by ORDWAYJV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Wessels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlynn Van Hees
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2025 -

Mall of Georgia Ford responded

Thank you for your wonderful feedback! We're thrilled that our pickup and delivery service has provided the convenience you need. We understand how valuable this is for our senior customers, and we're pleased we can keep you comfortable at home while taking care of your automotive needs. Thank you for being a valued customer at Mall of Georgia Ford.

November 19, 2025

Easy to use, transparent, efficient, effective communication, thoroughly explained expectations and next steps, courteous Professional More

by TTARANTELLO
Recommend Dealer
Yes
Employees Worked With
Brian James
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Nov 20, 2025 -

Mall of Georgia Ford responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

November 18, 2025

The salesman and finance guy at the mall of Georgia dealership were very quick at selling this truck. I would recommend it to anybody 10 out of 10. As I am satisfied with this truck I will be back for More

by Colinb05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hernandez, Kevin Farmer, Billy H.
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Nov 19, 2025 -

Mall of Georgia Ford responded

Thank you for your review! We're thrilled our sales and finance teams provided efficient service and that you're satisfied with your new truck. Your 10/10 recommendation means everything to us. We look forward to serving you again for your next vehicle!

November 16, 2025

Everyone in the daily ship was top-notch! Adrian Turnbaugh was my salesman and he was very helpful and knowledgeable. Sabine and Angel in the finance department were very helpful as well. If More

by djmikestone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabine and Angel
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Nov 17, 2025 -

Mall of Georgia Ford responded

Thank you for the wonderful review! We're thrilled that Adrian provided excellent service and that Sabine and Angel in finance were so helpful. Your confidence in returning to Mall of Georgia Ford for future vehicle needs means everything to us. We appreciate you sharing your positive experience!

November 16, 2025

Kevin has been representing me for a long time. His service is always impeccable. He's very well verse at what he's doing with plenty experience More

by mroussell
Recommend Dealer
Yes
Employees Worked With
Kevin
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Nov 17, 2025 -

Mall of Georgia Ford responded

Thank you for your wonderful review! We're thrilled to hear about your consistently positive experience with Kevin. His expertise and dedication truly shine through, and your long-term loyalty means everything to us. We look forward to continuing to serve you with the same excellence you've come to expect.

November 16, 2025

Best price I could find nationwide on a ‘23 F-150. Plus it came Gold Certified! Had the truck shipped and the worst part was coordinating the shipping pickup with the FedEx paper work. Overall extrem More

by CARTERWR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashlynn Van Hees
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2025 -

Mall of Georgia Ford responded

Thank you for choosing Mall of Georgia Ford! We're thrilled you found the best nationwide pricing on your F-150 and that it came Gold Certified. We appreciate your patience with the shipping coordination and are honored by your trust in us. Knowing you're extremely satisfied and would buy from us again means the world to us!

November 16, 2025

I always have good customer service and good service representative. Whether use getting new, my experience is always good. More

by mroussell
Recommend Dealer
Yes
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Nov 17, 2025 -

Mall of Georgia Ford responded

Thank you for your wonderful review! We're thrilled to hear about your consistently positive experience with Kevin. His expertise and dedication truly shine through, and your long-term loyalty means everything to us. We look forward to continuing to serve you with the same excellence you've come to expect.

November 16, 2025

Grateful for Kneico and his kindness, he’s always quick about answering my questions and knows I’ll find him if he doesn’t answer! lol More

by meganwaters
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kneico
Report | Print
Nov 17, 2025 -

Mall of Georgia Ford responded

Thank you for your kind words about Kneico! We're delighted to hear about his quick responsiveness and helpful service. It's wonderful that you feel comfortable reaching out whenever you need assistance. We appreciate you sharing your positive experience with our team.

Nov 17, 2025 -

Mall of Georgia Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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